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Puente Hills Hyundai

City Of Industry, CA

4.6
6,536 Reviews
Puente Hills Hyundai in City of Industry, CA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 866-348-1954.
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17621 Gale Avenue

City Of Industry, CA

91748

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Showing 6,536 reviews

November 07, 2024

The service was great. There were refreshments that were convenient for the customers. The staff was friendly More

by DEANNA.77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2024

Friendly worker nice job finished my suv detailing and my first scheduled maintenance dealership preform the every pro services More

by 1105545698
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Olivares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Puente Hills Hyundai responded

Glad you are happy with the clean ride and safely back on the road. Have a great day. PH Hyundai Management

November 06, 2024

Quick service, reasonable price, everyone was friendly, the office was clean And i Many inventory More

by Tony
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Dee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Puente Hills Hyundai responded

"Quick service, reasonable price, everyone was friendly," is what we aim for with each of our guest's purchase experience. Thanks for sharing. PH Hyundai Management

Nov 07, 2024 -

Tony responded

Thank you!!!

Nov 07, 2024 -

Tony responded

Thank you!!

November 06, 2024

Lied about testing backup camera claiming not good, didn't get call back from general manager. Not very good service More

by MINNIE.MARTINEZ30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Kim
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Puente Hills Hyundai responded

Hi Minnie, we don't have any "Minnie" or "Martinez" working with an adviser recently on a back-up camera issue. If you could private message us we will have Sean K., our Service Director reach out to you. Thank you, PH Hyundai Management

November 06, 2024

Exceptional service while being completely honest and transparent throughout the car buying process. Highly recommend Edgar and Puente Hills Hyundai. More

by JB43.JB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Landeros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Dee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Puente Hills Hyundai responded

Wow, thank you for the kind works about your recent purchase experience working with Edgar. Congratulations on your new vehicle. Thanks for the 5-star review and have a wonderful week. PH Hyundai Management

November 06, 2024

Salesman Bryan was very helpful and explained everything about the car. Very knowledgeable and polite. More

by BEAJCA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Kil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hanzel Fraguere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Puente Hills Hyundai responded

Congratulations Beajca on your new vehicle. Enjoy it and have safe travels. Thank you for sharing with us about working with Bryan, he is one of our veteran product specialists. Have a nice week. PH Hyundai Management

November 06, 2024

Gary Chan made my experience with La Puente Hills Hyundai dealer smooth and quick. He's the absolute best. More

by CHOWSHERE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Chan
Nov 07, 2024 -

Puente Hills Hyundai responded

Way to go Gary and thank you Chowshere for choosing Puente Hills Hyundai for your recent service needs. We appreciate the positive feedback. Have a great day! PH Hyundai Management

November 05, 2024

Very rude and inconsistent with the length of time the service would take. I waited almost an extra 2 hours from my scheduled service time of completion with no updates being given. More

by josephcho93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Kim
2.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Olivares
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lee
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Jussal
2.0
This rating includes all reviews, with more weight given to recent reviews.
Faustino Lozano
2.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Puente Hills Hyundai responded

Hello Josephcho93, we apologize for the additional time it took to bring your vehicle back safely and ready to drive. We will be reviewing your recent visit to see how we can learn to better communicate with our guests when delays happen. Thank you, PH Hyundai Management

November 05, 2024

Customer service Rep was great. But none of my fluids were topped off when giving a report that stated they were. Time before this we were left waiting till service department close More

by angie_jess
Recommend Dealer
No
Employees Worked With
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Olivares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faustino Lozano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Puente Hills Hyundai responded

Hello Angie, please bring this to Jae's attention on your next visit. We apologize for the oversight. Thank you for the feedback. PH Hyundai Management

November 04, 2024

Trusty, professional knowledge for answers questions. Makes me a feel so comfortable every time visiting. More

by Alexander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abel Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Kim / Sales Dept