Providence Autos

My new jeep. I have been looking fur a jeep for a little while now. I test drive 1 jeep and ended up buying that jeep. All the people were very great to work with. I have been looking fur a jeep for a little while now. I test drive 1 jeep and ended up buying that jeep. All the people were very great to work with. My sales man was great to work with and he did everything in his power to get me the jeep I wanted. Very very enjoyable. More

Quick and Genuine Service! Brad was very patient, attentive and understanding of my requests. He was well organized and structured with the test drive and buying process. Brad t Brad was very patient, attentive and understanding of my requests. He was well organized and structured with the test drive and buying process. Brad took care of all of the paperwork so that I was able to return, sign, and drive away. Excellent service overall! More

No issues, just got the car i wanted. Good service, no issues. Picked out a car I liked online, called to drive it, drove it, liked it, out within an hour or so. Good service, no issues. Picked out a car I liked online, called to drive it, drove it, liked it, out within an hour or so. More

Very Easy to work with These guys were very easy to work with. They responded quickly and didn't waste any time. I got concise answers and didn't try to sell me anything I These guys were very easy to work with. They responded quickly and didn't waste any time. I got concise answers and didn't try to sell me anything I didn't want. I thought they were more than fair in price compared to the numerous other dealerships I spoke to. I would definitely work with them again if the opportunity arises. More

This is a great place to buy a car! My wife and I saw the Jeep online then drove to Providence Auto's on a Saturday. Herb was quick to get us the key, so that we could take it for a test My wife and I saw the Jeep online then drove to Providence Auto's on a Saturday. Herb was quick to get us the key, so that we could take it for a test drive. It was easy to do business with Herb. We asked if our mechanic could look at the Jeep before we would consider buying it and Herb set it up so that someone drove it & dropped it off at the garage we use the next day. My mechanic told me that the Jeep was in great shape and he did not see anything to be concerned about, so we told Herb to get it ready for us to buy. We picked it up on a Friday morning with no problems with anything. Herb is a great person to deal with and a very honest person as well. We had a great experience at Providence Auto's and Herb introduced us to the service people, so that we know what to do when getting the Jeep serviced in the future. They are less than 5 miles from our home, which is wonderful as well. More

Great experience Mike root and the whole New Providence auto staff were amazing in the purchase of my TWO new vehicles!! Highly recommended if you need a new vehicle l Mike root and the whole New Providence auto staff were amazing in the purchase of my TWO new vehicles!! Highly recommended if you need a new vehicle look up mike he goes above and beyond!! More

Great. Service and very courteous sales rep My experience was wonderful a d Mike root was polite personal people person. He answered all my question and went above and beyond to create a pleasan My experience was wonderful a d Mike root was polite personal people person. He answered all my question and went above and beyond to create a pleasant e experience I would highly recommend him . More

Terrible Service and Ruins Client Trust My family has been getting cars serviced and purchasing from providence for over 20 years. They have continued to go downhill and have poor customer s My family has been getting cars serviced and purchasing from providence for over 20 years. They have continued to go downhill and have poor customer service with repeat clients. I have been lied to multiple times from the service department and made to pay extra money when my vehicle should have been covered under warranty. They backed my brother's truck into someone else's vehicle and have not earned my trust. I will never go back. More

Poor Customer Service We drove 40 minutes to your the dealership in mid October 2017 to file for a refund on our Extended Warranty/Gap Insurance. We were told once it was l We drove 40 minutes to your the dealership in mid October 2017 to file for a refund on our Extended Warranty/Gap Insurance. We were told once it was learned that we were not there that day to buy anything that they were too busy to help us. We convinced them to let us fill out the paper work as we had driven so far. Once completed we were told that the paperwork would be filed Monday morning (we stopped on a Saturday) Its now December and Zurich says they were never notified by the dealership. We have called the dealership on several occasions and got no response. More

Amazing Customer Service!!! I found this dealer from a website search for a specific care I was looking to purchase. The advertised price seemed like a really good deal, so I dr I found this dealer from a website search for a specific care I was looking to purchase. The advertised price seemed like a really good deal, so I drove the hour and a half to check it out. When I arrived, I was greeted by Ralph Feltman who made me feel right at home. I felt no pressure to buy, and after it was all said and done, I felt I got a great deal for my trade and new car purchase (which was significantly below the sticker price). A few weeks later, I had to return it because there was some minor cosmetic issues. They gave me a loaner car and even returned my car back to my house! I would definitely recommend this dealer to anyone looking for amazing customer service and great deals. Everyone at this dealership was extremely friendly and helpful. More