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Providence Autos

Quarryville, PA

4.9
251 Reviews

804 Lancaster Pike

Quarryville, PA

17566

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Showing 251 reviews

January 10, 2019

Very friendly One of the best car buying experiences I have ever had. I found the car I wanted on car gurus and contacted Jason who was incredibly helpful with sett More

by Flanny59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bonnie, Jason Randisi, Bruce Hammond
Jan 11, 2019 -

Providence Autos responded

Thanks for taking the time to leave us a wonderful review. It's great to know that Jason and Bruce made your car-buying experience smooth and pleasant. Thank you for the recommendation.

January 06, 2019

Zero star rating If I could give zero stars, I would. One star is being nice. Worst experience I have ever encountered in the 40 years I've been purchasing vehicles. More

by Go somewhere else
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Doug Rineer
Jan 06, 2019 -

Providence Autos responded

Hello, It is disheartening to see the negative impression you formed of us. Rest assured, I take your feedback seriously, and I wish to learn more specific details about your situation. Please do not hesitate to reach out to me directly with your best contact information so that I may better understand what happened and address your concerns. I look forward to speaking with you. Sincerely, Tom Van Eck General Sales Manager TVaneck@lcmotors.net (717) 284-9900 Ext. 1850

December 31, 2018

Five stars top to bottom If you're looking for a great car buying experience, this is the place. Highly professional staff, low pressure sales and great inventory. Shop here! More

by Scott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ralph Feltman, Jason Randisi
Jan 01, 2019 -

Providence Autos responded

Scott, thanks for taking the time to leave us a positive review and rating! We are happy to know that you had a great car-buying experience and that our staff was professional! We hope that you will continue to visit us in the near future!

December 20, 2018

Excellent Dealership Salesmen worked with us about what we liked and what our needs were. He went out of his way to meet all our needs. Our next vehicle purchase will be t More

by Merry Christmas To Me
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Rineer, Dwayne Guatta, Bruce Hammond
Dec 22, 2018 -

Providence Autos responded

Thank you for the positive review! We're so glad that our team has earned five-stars from you. It was truly our pleasure to serve you and ensure that you are satisfied.

December 12, 2018

Great Experience Having lived outside of the US for years and needing to buy a used car that would fit our large family was not an experience I was looking forward to. More

by j_shannon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Feltman, Jason Randisi
Dec 13, 2018 -

Providence Autos responded

Hello, Thank you for taking the time to share your positive experience with us! And congratulations on the purchase of your van for your family! We are very excited to hear that your car buying experience was a pleasant and stress-free one. We are happy to know that Ralph and Jason worked very hard to make sure you and your family felt comfortable and that they found you a great van at a great price! Please don't hesitate to contact us should you need any further assistance. Come back and see us soon!

December 01, 2018

Bruce Hammond Had a great experience finding the right car for me within my means. No pressuring to buy a car I didn’t feel right in. Had a few requests that were m More

by Serrano,nilda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Hammond
Dec 02, 2018 -

Providence Autos responded

Hello, Thank you for your positive review! We are happy to learn that your experience with us was great. We value your business and look forward to working with you again!

November 27, 2018

Wonderful Service My husband and I thoroughly enjoyed our car buying experience at Providence Autos. We purchased a 2016 Chrysler 200S. The car was in mint condition More

by new serenity
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Randisi, Bruce Hammond
Nov 28, 2018 -

Providence Autos responded

Thank you for sharing your experience with us! We're happy to hear it was excellent. Come back and see us again!

November 13, 2018

Terrible This was the first time and last time my family and I shopped at Providence Autos. Doug was filling in for the financial lady this day. The salesman h More

by Bsmucker218
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Doug Rineer
Nov 13, 2018 -

Providence Autos responded

Hello, It's disappointing to learn that the customer service didn't meet your expectations. I would appreciate the chance to reach out to you and address your concerns. Please contact me at your earliest convenience to discuss further. I look forward to hearing from you. Best regards, Tom Van Eck General Sales Manager TVaneck@lcmotors.net (717) 284-9900 Ext. 1850

October 28, 2018

Horrible sales team Rude sales manager. Doug Rineer was difficult to speak with. He would never return voicemails regarding a situation. Providence Autos has lost my b More

by Hilephil59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Doug Rineer
Oct 28, 2018 -

Providence Autos responded

Hello, I am sorry to learn that our services did not meet your expectations and would like the opportunity to discuss this in greater detail. Please feel free to reach out to me with your preferred contact information so that we may address your concerns. Thank you. Best, Tom Van Eck General Manager TVaneck@lcmotors.net (717) 284-9900 Ext. 1850

October 23, 2018

Exceptional service & quality vehicle I saw a 2015 Jeep Grand Cherokee Summit on the dealer's website and contacted their salesman, Herb Denton. He had left for the day but returned my voi More

by Jeepbuyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Herbert A Denton
Oct 24, 2018 -

Providence Autos responded

Thank you for sharing! We appreciate you telling us about your positive experience and we wish you the best!

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