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Project One Auto

Carlstadt, NJ

1.6
200 Reviews

456 Washington Ave

Carlstadt, NJ

07072

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Showing 200 reviews

July 19, 2016

Fast service, no hidden fees, best price Great ! It was a great experience, very fast and no hidden fees. The car was like in the pictures very honest. This is the place to buy a car It was worth th More

by bubalon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Armstrong
July 16, 2016

Excellent service The service at this place was excellent. Elvin gave us personal attention, laid out all costs in detail and helped us in every possible way in the sho More

by Pallab Gupta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elvin Jimenez
July 14, 2016

Excellent Used Car Buying Experience I admit I was skeptical, not knowing what to expect. I've read so many horror stories about people getting screwed by bad dealers and fake reviews bu More

by A Ferrante
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elvin Jimenez
June 27, 2016

Don't judge a book by it's cover This was my first time buying a used car, but I needed to downsize what I had to something more suitable for living in a city. I walked into the garag More

by Leah Gould
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elvin Jimenez
June 17, 2016

Great experience Found a car through CarFax that was a great deal, much better than where I am currently located. I sent someone to check out the car and filled out th More

by Sarah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Armstrong
May 30, 2016

False Advertising on their website On their website they state 3 DAY BUY BACK GUARANTEE. When I called and asked about it, they said there is no buy back guarantee - only that you can More

by HonestReview393
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Project One Auto Sales Team
Jul 12, 2016 -

Project One Auto responded

Thanks for your feedback. We are sorry that you were mislead by the website. Our website is controlled by a very large company that can take a long time for our updates to be pushed through. We reviewed the phone conversation, and it sounds like the salesman did let you know we have a 30 day warranty as well as allow customer's to have a pre-purchase inspection before purchase of any vehicle. Our dealership is using that instead of the 3-day as we are trying to increase our customer service as well as deter purchases of our semi-exotic/exotic vehicles that were not legitimate. We apologize that did resolve any issues for you and if there is anything further we can assist you with, please let us know. Sincerely, The Staff of Project One Auto

Jul 13, 2016 -

HonestReview393 responded

The man on the phone did NOT mention anything about having a big company handle your website issues. It does not take a long time to have a 3-day buyback guarantee removed at all. Why even post it on the website to begin with? DISHONEST and MISLEADING with that website; it isn't just me being mislead - YOU are misleading people by having it there.

May 28, 2016

AUDI S4 2012 This was the best car dealership for pre owned cars I ever experienced. John Armstrong was my salesperson and he was very cordial and polite. John was More

by Robo Audi S4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Armstrong
May 16, 2016

BEST IN THE BUSINESS Amazing customer service! The vehicles are in tip top shape ! I am beyond satisfied with my new jeep . I recommend your next vehicle purchase with pro More

by Damian112214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Armstrong
May 12, 2016

Great experience Elvin was a pleasure to deal with. He gave me a fair price for my trade in and the price I paid for the vehicle I purchased was below book value. I wo More

by dougc00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elvin Jimenez
May 04, 2016

Easy and confident buying experience I was totally unprepared for the exemplary service I received from my initial phone call through driving from the dealership, the proud owner of my More

by Liverpoolfc4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elvin Jimenez
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