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Project One Auto

Carlstadt, NJ

1.6
200 Reviews

456 Washington Ave

Carlstadt, NJ

07072

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Showing 200 reviews

April 18, 2013

I purchased a 2003 SL 55 AMG from Projectone Auto sales on 4/15/2013. Previously I had been actively looking for a car for approximately two months prior to my purchase. Some dealers were either staffed wi More

by Monticella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John, Amanda and Dan
March 21, 2013

Project One was a surprisingly great experience. The young man John who helped us was the opposite of the used car salesmen we have encountered in the past. He was bright, and low key and expressed the More

by MarkRowley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
October 19, 2012

I purchased my Porsche 911 from these guys - the car was as described: they had no problem letting the car go out to a local mechanic to get inspected. Upon inspection, the mechanic found a couple small is More

by shipaccurate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan, Raul
September 26, 2012

The car i was looking at was not in the delaership apparently lent out to the owners friend but still actively advertised on the internet. The car was supposed to be available in a day or two but that More

by dirtymartinisteve
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
1
Mar 24, 2015 -

Project One Auto responded

Thank you for your feedback, we sincerely apologize for the challenges it seemed you faced when working with us. We hoped that by responding it would alleviate some of the confusion of the misinformation it seems was either perceived or communicated during your experience working with us. Our GM would be happy to personally work with you to help you find a vehicle from any of our sources and sell to you at our cost as a way of showing our good faith in wanting to earn your business! First, our exotic vehicles are in extremely high demand due to their scarcity. That means in the very rare event they are not in our showroom, they may be at an inspection facility for a customer looking to purchase from out of state, receiving service at an outside facility, or occasionally movie studios will include them in feature films as part of the scenery (please note that our vehicles are always flat bedded and never driven on set or even turned on! When Christopher Nolan needed to have multiple exotic cars in his garage for Bruce Wayne to choose from, they had to get them from somewhere!). We know about any of these rare small windows of unavailability well in advance and as long as we are contacted by phone or email, we are happy to supply the dates/times the vehicles may not be available for viewing to ensure you can plan accordingly. Secondly, it appears you were informed of our deposit policy which allows you to have the exclusive option to purchase the vehicle you are interested in. If a customer waives purchasing the vehicle and the deposit, as a sound business practice, we will sell to the next willing customer. In this case, due to the great value of the vehicle, it was purchased online that night after our business had closed. That is why when we called you the following morning, we were calling to inform you the vehicle sold while we were closed and were unable to contact you sooner. Finally, we have a personal relationship with multiple lenders like Chase, Wells Fargo, etc. In fact we have over 10 different banks we work with to ensure you get the best deal possible! The bank you are referring to, Bank of America, stopped working with independent dealerships back in 2007-2009 as part of the restrictions imposed upon them by the Government aid they received. As a result, no independent in NJ currently works with them. When they commented on the book value of the vehicle, remember banks only refer to the wholesale NADA, Blackbook, etc value. So when they said we were selling the vehicle $400 above book, that actually meant $400 above the wholesale value the vehicle books out at. Which for a vehicle in this category just continues to reinforce the excellent value proposition we offer to all of our customers! Thank you again for your concern, and please do reach out so our GM can personally work with you to ensure your complete satisfaction!

September 13, 2012

Purchased a BMW 330ci ZCP from projectone auto. Dan is a great guy and makes the car buying process very easy. Project one has amazing inventory of rare hard to find cars and trucks. I am very happy with my More

by vwaddicct07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan
May 11, 2012

I was thrilled with smooth the transaction went with the Mercedes Benz I purchased from Project One, Dan was very helpful and has a no-pressure attitude which is pretty hard to find in the North Jersey car More

by rspunjab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan M.
March 05, 2012

Being a car lover, I have done my share of buying (and selling). But never has there been an experience as nice as it was with Project One Auto. They were conscientious, but easy going with the whole tra More

by midas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan McLachlan, Jason, Joey
January 30, 2012

I bought an Audi A6 from these guys. Dealing with Dan was a pleasure. He was very helpful and not pushy at all. I think the prices are phenominal and the vehicles are very clean. The 3 day to return if there More

by iansingh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan M
January 05, 2012

I bought a 2007 328i from Project One; overall I was very happy with the purchase process and the car itself. They were helpful regarding addressing my questions / concerns during the transaction, were very More

by Ladajr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan
November 17, 2011

Very clean cars that are serviced and reconditioned to the 10s. You will not find better prices anywhere else and I did not even have to negotiate on price. The dealer mentioned I could return car after More

by dmclachlan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan
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