Progressive Chevrolet

They made things right!! When I first bought my car the manager went out of his way to let me drive my car off the lot by putting a new battery in himself because the service When I first bought my car the manager went out of his way to let me drive my car off the lot by putting a new battery in himself because the service center was closed. I took my car back a week later to make sure the few issues I had were handled. Well my tire was still losing air as quick as I was putting it in. I called them yesterday and they got me in today and fixed the issue. They had to put a brand new tire on because there was a plug in the tire they didn't know about. They also patched my other tire where something in the road put a slash in it. They made everything right for me. This is my first financed car and they made sure things were fixed and made everything right!!! More

Still the best I needed to have a small recall taken care of and a minor maintenance repair handled and set up an appointment which was scheduled at my convenience. I needed to have a small recall taken care of and a minor maintenance repair handled and set up an appointment which was scheduled at my convenience. Fred Keller has been my service tech for at least the last ten years, and handled everything quickly and with total professionalism as always ...Top notch as always! Thanks! More

A service department that puts the customer first. Two weeks ago I came in late in the day with a broken wheel bearing. Fred Keller lined my repair up for the following morning. By midday my repair w Two weeks ago I came in late in the day with a broken wheel bearing. Fred Keller lined my repair up for the following morning. By midday my repair was done. Fred reviewed in detail what he found and what may need to be done in the near future. I paid less for this repair than I had two years earlier when I had the wheel bearing on the other side replaced, in a grubby, dirty shop in West Virginia. Needless to say, I was very satisfied and also pleased to see that they had washed my dirty truck. Returned today for a routine repair. Called late Thursday and asked it they could do the work on Friday. Again, Fred lined me up for Friday morning. The repair was completed by 11:00 am and I had the truck back to work. Everyone I came in contact with treated me as a valued customer. My opinion of a dealer service area just took a big positive jump. More

It's always a pleasure bringing my car in to have serviced. Kyle Pritchard is very professional, courteous, and friendly. Makes sure to let you know all details of service performed and service that's needed in Kyle Pritchard is very professional, courteous, and friendly. Makes sure to let you know all details of service performed and service that's needed in the future. The service department makes sure you are in and out when they say how long it will take to service your car. I would recommend Progressive to family and friends, specifically Kyle for any customer service needs. More

I was in and out in the time specified. No Complaints! I just wanted to say that Kyle Pritchard was absolutely very helpful and professional. This is the second time I had him as a service person that hand I just wanted to say that Kyle Pritchard was absolutely very helpful and professional. This is the second time I had him as a service person that handled everything. Always glad to have to deal with him. I am sure the other service techs are also good but Kyle always seems to stand out to make sure everything is right. Good job Kyle!! More

Service The service was very good and they helped to keep the cost as low as possible. They also kept me updated with what they were doing and when the car The service was very good and they helped to keep the cost as low as possible. They also kept me updated with what they were doing and when the car would be finished. More

High Country Worked with me to make the deal happen. Researched and explained all avenues of purchasing the new truck. Made sure i knew all my options. Kyle from s Worked with me to make the deal happen. Researched and explained all avenues of purchasing the new truck. Made sure i knew all my options. Kyle from service assisted in getting the extras i wanted added to my truck. More

Courteous Very helpful and friendly service Explained needed service Shuttle driver was very courteous and friendly Service completed in time quoted. Very helpful and friendly service Explained needed service Shuttle driver was very courteous and friendly Service completed in time quoted. Will use for any future service needs More

Purchase of 2016 Chevy Equinox I recently purchased a 2016 Chevy equinox from this dealership and had excellent customer service throughout the whole experience. After purchasing th I recently purchased a 2016 Chevy equinox from this dealership and had excellent customer service throughout the whole experience. After purchasing the vehicle, I found it needed new brakes and rotors. I called the dealership regarding this issue and with the hassle free help of Jay Johnson and his GM Jon Goffee I was able to get these repaired and covered by the dealership. I live 2 hours away and they made it seamless to get them fixed without having to make the drive to them. Thank you both SO much, I would highly recommend Progressive Chevrolet to anyone! More

AWSOME I have dealt with Kyle the last two times I have been into the dealership. Kyle is very efficient and respectful an asset to your company. I have dealt with Kyle the last two times I have been into the dealership. Kyle is very efficient and respectful an asset to your company. More