Progressive Chevrolet
Massillon, OH
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Excellant service. Kyle service is always professional. Because of the length of the service I was offered a co. car to return when service was completed. Was told of Kyle service is always professional. Because of the length of the service I was offered a co. car to return when service was completed. Was told of upcoming service that is needed on my car. More
2016 Chevrolet Cruze I recently decided that although my 2010 Equinox was still in great shape and recently serviced, it was time to get a newer vehicle. I did the researc I recently decided that although my 2010 Equinox was still in great shape and recently serviced, it was time to get a newer vehicle. I did the research online and knew what I wanted for my trade. Jim Hall worked with me to get me into a 2016 Cruze at a reasonable price. It did not take a lot of price haggling and I even got two years of free oil changes which ends up with this car as being two oil changes but it was a bonus. Jim was both professional and personable. More
Fred Keller Fred has been my service rep since I purchased my 2006 Chev. HHR. He has been a very professional man to see! If I have any concerns, he addresses t Fred has been my service rep since I purchased my 2006 Chev. HHR. He has been a very professional man to see! If I have any concerns, he addresses them promptly!! I've never had any concern that my vehicle wouldn't be taken care of! For this among many other reasons, I give Fred Keller my 5 stars!! More
acolades for excellant service by Fred Keller I was introduced to Fred several years ago by Steve Yak, after buying my first car from the dealership, since that time I have dealt with Fred anytim I was introduced to Fred several years ago by Steve Yak, after buying my first car from the dealership, since that time I have dealt with Fred anytime I have needed service on my vehicle and have brought vehicles in for friends. Fred is an asset to the dealership, he is profesional, knowledgeable, and courteous. He returns phone calls in a timely fashion, he has called me from his cell after he has left work. This type of service is unheard of in business today. More
Rhonda Spicer Fred has been my service rep over the past 10+ years and I am very confident in his advise on my car and have never been dissatisfied. Fred has been my service rep over the past 10+ years and I am very confident in his advise on my car and have never been dissatisfied. More
Replace tires Kyle was great. I needed to know what the price on two tires was before I could schedule. Great price. Having to get tires is a pain in the butt but Kyle was great. I needed to know what the price on two tires was before I could schedule. Great price. Having to get tires is a pain in the butt but Kyle made it very easy. Thank you More
Awesome. Michael Corbin Many, many thanks to the leadership and Professionalism of Michael Corbin. He always makes sure the all of my issues were address and that I am 100% Many, many thanks to the leadership and Professionalism of Michael Corbin. He always makes sure the all of my issues were address and that I am 100% satisfied. He goes above and beyond to make it work! Thanks for taking such good care of my brother and I. Respectfully, Tina Zenedes Howard Hanna Real Estate Agent More
An excellent experience. I had a wonderful experience. Kyle was fantastic and did an excellent job keeping me informed on a daily basis. Kyle also managed a challenging situ I had a wonderful experience. Kyle was fantastic and did an excellent job keeping me informed on a daily basis. Kyle also managed a challenging situation with GM for my certified pre-owned warranty program (i.e. failing torque converter). I received a loaner vehicle with no questions asked. From start to finish, this was an excellent experience. Again, Kyle did an excellent job! More
Fred Keller and Professionalism If there is a problem with your car , new or used , Fred is the man to see !!!!! I have found over the many years of dealing with Progressive Service If there is a problem with your car , new or used , Fred is the man to see !!!!! I have found over the many years of dealing with Progressive Service Dept . that this guy runs a one stop desk . My problem this time had to do with info on a loaded new Silverado Z71 off road pkg. Not only could Fred instantly answer all of my questions , but also helped me out with the major stone chip that happened to the hood and windshield of my BRAND NEW TRUCK (1500 mi.) . What if all Service Adviser were as qualified as Fred ? Now there's a thought to ponder on for a while ! More
Good service; without worries on my part. I know nothing about cars, except to make timely payments. When I take the car into the dealership and work with Fred I know the car and myself I know nothing about cars, except to make timely payments. When I take the car into the dealership and work with Fred I know the car and myself are being well taken care of and have no worries. I thank him for taking the time to know cars and listening to my very poorly worded needs relating to the car. More