Progressive Chevrolet

This was the most enjoyable experience with a car dealership that I have ever had. We immediately connected with our salesman Rob Emmert. He was very helpful and honest with his answers. He listen dealership that I have ever had. We immediately connected with our salesman Rob Emmert. He was very helpful and honest with his answers. He listened to everything I said about what I wanted in a vehicle and didn't stop looking until he found what I was looking for at a price I could live with. I have already told my friends and family about my experience at Progressive and about Rob so hopefully they will become customers sometime in the future. More

I live right beside serpentini and will not go to them for anything Progressive is my shop will always be my shop!!!! The reason for a good on price is because it was a headlamp that needed replaced and w for anything Progressive is my shop will always be my shop!!!! The reason for a good on price is because it was a headlamp that needed replaced and we can't help that the bulb for my car was $30.00 We can always wish for cheaper but you and I don't have a choice on what the manufacturer charges for parts. Keep up the great work and Personality I love progressive chevrolet and I wouldn't go anywhere else. Missie Tucker More

Christina was great to work with. Progressive had a good inventory of the late model I was looking for......plus the asking price was very good. This was my first dealing with Progressive. Please understa inventory of the late model I was looking for......plus the asking price was very good. This was my first dealing with Progressive. Please understand Progressive is a 68 mile oneway trip for me and I will be sure to contact them again when the next purchase time rolls around. More

I always receive prompt, professional and friendly service from Fred Keller! I am very happy and will buy another vehicle from Progressive Chevrolet when it's time to replace my current vehicle all b service from Fred Keller! I am very happy and will buy another vehicle from Progressive Chevrolet when it's time to replace my current vehicle all because of the service Fred Keller provides me. I waited on my vehicle today and the waiting area was very nice, I brought some work along with me and found the waiting area to be very accomodating. I will certainly recommend my family and friends to purchase their next vehicle from the Progressive Auto Group and Fred as their Service Advisor. More

I have bought many vehicles over the years and this one of the best experience I have had.Rob and Jason were very professional and totality honest through out the deal.I had an emergency at work and had to of the best experience I have had.Rob and Jason were very professional and totality honest through out the deal.I had an emergency at work and had to leave the dealership in a hurry. Rob and management was compassionate to my needs. I returned the next day to complete the purchase. I would highly recommend Progressive Chevrolet. More

In the past year, we have purchased two new vehicles. We can purchase a vehicle at any dealership in the Stark County area but choose Progressive Auto group because of Challace and the AWESOME service we re can purchase a vehicle at any dealership in the Stark County area but choose Progressive Auto group because of Challace and the AWESOME service we receive!Challace Kotuce and Massillon Progressive Auto Group displays true professionalism and a focus of customer satisfaction. Loyalty is very important and to purchase an American made car is an example of that; However, without that customer service and quality of service that exceeds your expectations loyalty only goes so far! Challace provides the customers service that exceeds our expectations! Her mission is to match features and benefits to the customer needs and wants! From the approach, determining needs, presenting the product, overcoming objections to closing the sale, suggestive selling and relationship building she is always professional to ALL customers! There are also other dedicated associates that have made our experiences positive at the Progressive Auto Group of Massillon. Bernie Wymer in service, Brian Roush and Jim Hug are ALL examples of ethical and true professionals! The Sander family has been a very important part of the Massillon business community. They provide Massillon with employment opportunities, products and service, public relations and involvement. We are very satisfied with the Progressive Auto Group of Massillon and plan on purchasing additional vehicles for our family needs! Thank You! Chuck Richards More

This is the first time I have used your service department. I had a great expereience with Fred - he was helpful, efficient and overall a good first impression. I had our 2002 Yukon in for some e department. I had a great expereience with Fred - he was helpful, efficient and overall a good first impression. I had our 2002 Yukon in for some electrical issues (dashboard lighting, rear windshield wipers/seat heaters). After finding out the price to replace most of the items, I chose only to replace the necessary item (wiper) as this was mostly a safety issue. The reason I did not choose to fix the others items is based on price and age of the vehicle. This had nothing to do with service, but more a personal choice. I plan on returning to the dealership for any future work or repairs. More

We were looking to replace our Pontiac G-6 lease and were interested in the Malibu line. Challace met us at the door when we arrived at Progressive. She treated us in a professional manner making us welcome. interested in the Malibu line. Challace met us at the door when we arrived at Progressive. She treated us in a professional manner making us welcome. She answered all our questions and explained in detail all of the Malibu features. After we leased the Malibu she sat in the car going over in detail the features of the Malibu. Both my wife and I agree that she is one of the best automobile sales persons that we have ever dealt with. We appreciated her knowledge and ability to explain the Malibu. Nick Cignetti More

I have always delt with Fred Keller in the service department.Found him to be helpful,courtiuos and very knowagerle with the service that was needed.He and his mechanics seem to get the job done right department.Found him to be helpful,courtiuos and very knowagerle with the service that was needed.He and his mechanics seem to get the job done right the first time thus less returns are needed.I would surely recommend them to anyone who needs service More