Progressive Chevrolet
Massillon, OH
Filter Reviews by Keyword
By Type
Showing 723 reviews
First car purchase Worked with salesman Jim Hall! There was a car show going on at the time so the place was packed. We walked in and Jim was the first to greet us! Very Worked with salesman Jim Hall! There was a car show going on at the time so the place was packed. We walked in and Jim was the first to greet us! Very welcoming, he found exactly what I was looking for at the right price for me. Couldn't imagine my first purchased car being anything else! Francesca Gladman also made the process very fun and exciting! Highly recommend! More
Service Experience The engine light came on last week in my 2017 Malibu and although it was late in the afternoon, Kyle Pritchard went the extra mile to assist me in get The engine light came on last week in my 2017 Malibu and although it was late in the afternoon, Kyle Pritchard went the extra mile to assist me in gettng the car in and a loaner waiting for me. I travel and needed the vehicle for sales calls. He took the stress level down for me in this situation. Very good customer service. . More
Excellent Always a good experience buying here this will be my 4th purchase and always seem to have the best prices when searching and also service department Always a good experience buying here this will be my 4th purchase and always seem to have the best prices when searching and also service department is excellent as well More
New car purchase I knew exactly what I wanted when I walked in. I took it for a test drive and that was the end of the story. The sales people are not pushy or arrog I knew exactly what I wanted when I walked in. I took it for a test drive and that was the end of the story. The sales people are not pushy or arrogant, which has been my experience at other dealerships. I would definitely buy from Progressive again. More
Highly recommend ! Jim Hall is a wonderful Salesman to work with. Honest , knowledgeable and not pushy. My husband bought a new truck this summer and loves it! Recently Jim Hall is a wonderful Salesman to work with. Honest , knowledgeable and not pushy. My husband bought a new truck this summer and loves it! Recently we were at the dealership and I decided to trade my Honda CRV in for a 2018 Chevrolet Equinox. I Love it! Even after the sale was done Jim sat in the vehicle with us pairing our phones to the vehicle and helped us with OnStar. I also want to point out the dealership had already closed and he was with us still 45 minutes later. Jon was also very helpful with financing and helped us get to the payment that would be affordable for us. Fran did a great job with finishing up the paperwork, explaining everything and we left with no questions on the table. Thank you Jim, Jon and Fran for a great experience! :) More
premium oil change Kyle pritchard is extreme knowledgeable and courteous! He is the reason I keep coming back to progressive! He really cares! He is very thorough in exp Kyle pritchard is extreme knowledgeable and courteous! He is the reason I keep coming back to progressive! He really cares! He is very thorough in explaining any issues! More
Great experience, highly recommend! Jim Hall helped my husband and myself to find the perfect truck we had been looking for! He is a very nice, knowledgeable and down to earth person, I Jim Hall helped my husband and myself to find the perfect truck we had been looking for! He is a very nice, knowledgeable and down to earth person, I feel like we couldn’t have gotten luckier with him greeting us when got there. Challace did a great job in financing too! Wonderful selection, fair pricing and they really work with you to get you the payment your looking for. Even tho this was almost three hours from our home I am glad we made the drive and would do it again. Thank you & Great work Progressive Chevrolet! More
Amazing I just bought a 2016 GMC Sierra with the help of Jim hall. Jim was great to deal with and very knowledgeable and was also a great help in keeping my k I just bought a 2016 GMC Sierra with the help of Jim hall. Jim was great to deal with and very knowledgeable and was also a great help in keeping my kids entertained while we went through the whole experience. I drove an hour and a half to get to this dealership and it was worth every minute. My family and I are customers for life and I can't wait for my next car purchase with jim. More
Great experience at buying a car I visited Progressive Chevrolet to look at a car that i saw on their website. Treated me with great respect and was not high pressured into buying, wh I visited Progressive Chevrolet to look at a car that i saw on their website. Treated me with great respect and was not high pressured into buying, which i did. I thought that i was treated very fairly. Would go there to buy again. Went back for my factory time period service and was treated with great respect and professionalism, by the Service Lane Manager, Jay Johnson. It was nice to see a nice clean Service area. More
No appointment tire replacement I discovered a bolt in one of my rear tires on my Jeep Grand Cherokee. I drove to Progressive to get it fixed. I was told it was unrepairable and need I discovered a bolt in one of my rear tires on my Jeep Grand Cherokee. I drove to Progressive to get it fixed. I was told it was unrepairable and needed to be replaced. Fred Keller did a fantastic job securing me 4 new tires and had them mounted and balanced within 4 hours. I was very appreciative of his quick solution to my problem, especially since I did not have an appointment that day. I would recommend anyone use your service and especially with Fred Keller. More