Progressive Chevrolet
Massillon, OH
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Excellent Service The three gentleman that helped me while car shopping went above and beyond their call of duty! They were friendly, practical, and were sensitive to m The three gentleman that helped me while car shopping went above and beyond their call of duty! They were friendly, practical, and were sensitive to my situation. I appreciate all three and their hard work and cannot thank them enough for the excellent service, I didn't feel like I was just another customer, but I was person and they cared about what I was going through and were willing to help in any way possible. More
Very helpful I went in just to do some number checking a few months before my lease was up. Turns out the salesman and the finance manager were so helpful I ended I went in just to do some number checking a few months before my lease was up. Turns out the salesman and the finance manager were so helpful I ended up walking out that day with a car. I told them I had a number in mind and they met my needs. More
bought a car Great customer service, I felt like they wanted the best deal for me and not like I was a dollar sign. Thank you for a great experience! Great customer service, I felt like they wanted the best deal for me and not like I was a dollar sign. Thank you for a great experience! More
Love love love this dealership! I just purchased my 2nd car from here and I absolutely love everything about this dealership! The people are so easy to work with, they make everythi I just purchased my 2nd car from here and I absolutely love everything about this dealership! The people are so easy to work with, they make everything as smooth as possible. Rick Forgues was my salesman and from the time I walked in the door I felt right at home. He made the whole process so easy! And the finance department was just as easy thanks to Fran! I have even had experience with the service department when I purchased new tires for my last vehicle, they gave me a rental car and were the cheapest place around! I always deal with Sherry Longwell and she is awesome! I highly recommend this dealership!!! Oh and I guess I should mention that I obviously really like this place as I am 2 hours away and won't go anywhere else! More
car buying it was a very pleasant day with the very knowledgeable and professional people at progressive chevy in massillon ohio on tuesday february the sevente it was a very pleasant day with the very knowledgeable and professional people at progressive chevy in massillon ohio on tuesday february the seventeenth of two thousand and fifteen . More
New vehicle owner Best experience at a dealership, that I've ever had. Friendly atmosphere, kind people. Would definitely refer others to this dealership. Wes Price was Best experience at a dealership, that I've ever had. Friendly atmosphere, kind people. Would definitely refer others to this dealership. Wes Price was the of help with taking time and effort to get me into a great newer vehicle. Thanks. More
Wonderful experience! After having so many problems car shopping, walking in to Progressive Chevy was like a breath of fresh air. The entire process was quick and easy. Jim After having so many problems car shopping, walking in to Progressive Chevy was like a breath of fresh air. The entire process was quick and easy. Jim Hall, who helped me make my purchase, was nothing but helpful and friendly the entire time. I would definitely recommend this dealership to friends and family. More
Great Dealership And Clayton Was Fantastic Went in expecting the usual runaround but got a fantastic experience from beginning to end. My sales rep Clayton Cross was understanding and professio Went in expecting the usual runaround but got a fantastic experience from beginning to end. My sales rep Clayton Cross was understanding and professional. Even got a chance to work with Jim "Big Daddy" Jackson who got my payment even UNDER what I expected. Have a dealership for the future finally. Amy from Massillon More
Horrible Experience 1/10/15 Found vehichle advertised on their website. Pulled AutoCheck (similar to Carfax) directly from their website. Report indicates NO DAMAGE to t 1/10/15 Found vehichle advertised on their website. Pulled AutoCheck (similar to Carfax) directly from their website. Report indicates NO DAMAGE to the vehicle. After spending an hour with the sales person going over the details of my trade, I was told, the vehichle I came to see has hail damage. I said, hail damage??? Are you sure and how can you tell by looking at the screen? He said, because it's coded a special way. I said, if that's the case, why didn't the original representative (who by the way, wasn't availalbe for my scheduled appt) tell me about hail damage; she knew I was driving 1.15 hours to see this car? After seeing the car, hail damage is an understatement. It looks like someone threw rocks at the car for a week. The salesman then proceeded to assist me with finding another vehichle on the lot. REALLY ---- Bait and switch More
Typical old-school bait and switch with a smile! Found vehicle with web search - no mention of the severe, obvious hail damage. Their pics online did not show any, description online didn't show, a Found vehicle with web search - no mention of the severe, obvious hail damage. Their pics online did not show any, description online didn't show, autocheck they provided didn't mention hail. But we arrived - after a 1 hour drive - we found there was severe, unrepairable obvious hail damage. After wasting 3 hours of time, and gas money, giving our personal info to salesman, all before we were taken to see the car, it had hail damage. A waste, disappointment, and why car dealers get bad wraps... because of these shenanigans. While salesman was friendly, they were very obvious, directed, typical salesman. Not normal conversation, but textbook pointed questions designed to trick you into buying a car. A big waste of time... we don't plan on returning. More