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Progressive Chevrolet

Massillon, OH

3.5
722 Reviews

8000 Hills and Dales Road Northeast

Massillon, OH

44646

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Showing 722 reviews

March 06, 2015

Smooth, painless transaction I just purchased a new 2015 Chevy Equinox from Sean this week. We told him what we was looking for and what our budget was, and he fit us right in to More

by djr75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Diotale
March 04, 2015

Service with a smile I took my Silverado in for an oil change and tire rotation. Sherry was very friendly and greeted me with a smile. She wrote up my service order and More

by Refahs13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sherry Longwill
March 03, 2015

Great Service This is the third car we have bought from Progressive Chevy. We have always had fantastic service. Our experience there has always been above our ex More

by tonihutch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Sanders, Tim Sanders, Jon Goffee, Roger Sellers, Jason Allman
March 03, 2015

Almost a deal breaker The car shopping experience was great Clayton and Frank were outstanding !! However, after waiting 2 hours to meet with Francesca in finance to finis More

by taradale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Francesca Gladman
Mar 13, 2015 -

Progressive Chevrolet responded

We are extremely sorry for the delay in having you speak to one of our finance managers. Just in the last year we have added an additional finance manager to help expedite the process, so to move things along quicker. On Saturdays, we occasionally still face the challenge of getting all of our customers in quickly while still having the time to acquire and review all of the information. Thank you for taking the time to let us know how we are doing, and congratulations on your new vehicle. If you would like to discuss or talk to me (Tim Sanders) any further, I can be reached at 330-833-8564 or tsanders@progressiveautogroup.com.

March 02, 2015

Came from Columbus based on on-line car add Car met all expectations, very well represented online. Went very smoothly with pre-approval for financing. Ray literally met us at the door. Grea More

by kdodds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Robertson
March 02, 2015

Normal wear & tear repairs Repairs were done quickly, when I was available. I have come to rely on Jay, not only for the GM's but all our vehicles. Our family trusts him to ta More

by cavalier29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Johnson
March 02, 2015

No Pressure Sales with Great Service My wife and I decided to drive from Pittsburgh, PA to view a 2012 Chevy Traverse that we saw online. All emails and calls that we placed were returne More

by droedy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wally Trace, Ray Robertson, Jason Allman
March 01, 2015

I have finally found the right service man for me! I recently had to have my 2010 Tahoe in for service. I had the pleasure of working with Scott Neeley. He kept in constant contact with me about the pr More

by Betz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
March 01, 2015

My search is finally over! For about a month in a half I searched far and wide looking for that perfect price that fit my budget on a 2015 Chevy Cruze Lt all black. Then finall More

by JWubb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Jackson, Challace Kotuce, Jon Goffee
February 28, 2015

First Time Buyer I recently purchased a used 2012 Chevy Equinox at Progressive Chevrolet. I had an ideal buying experience and would highly recommend purchasing a vehi More

by Chevy #1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Allman
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