![](https://dealerrater.com/ncdn/s/12.20240619.137/Graphics/icons/close-x-orange.png)
Progressive Chevrolet
Massillon, OH
Filter Reviews by Keyword
By Type
Showing 718 reviews
Totaled my car in these garage. Bought a car off them and 6 days later the water pump blew out. They picked up the car and had an accident in the garage where my car fell off the rac Bought a car off them and 6 days later the water pump blew out. They picked up the car and had an accident in the garage where my car fell off the rack and was totaled. That’s not why they get 1 star I understand accidents happen. It’s how I was treated afterwards would not cut my a break on another car purchase. I lost my truck on trade in and a down payment. Instead I get a slap in the face phone call for an older same model car with no options mine had and was more expensive. They should of helped me out giving the issue was their fault. More
New Silverado purchase I went there last weekend and purchased a new Silverado. Jim hall got me into the payment and took his time to go over everything about the truck. I c I went there last weekend and purchased a new Silverado. Jim hall got me into the payment and took his time to go over everything about the truck. I couldnt be happier with the service I received. More
Buying used car Jim Hall and the group were very helpful when I was looking for a used car. Would go again if I need another vehicle. Son recommended them. Jim Hall and the group were very helpful when I was looking for a used car. Would go again if I need another vehicle. Son recommended them. More
New truck lease We worked with Jim hall to get us into a new truck lease he was very helpful he worked to get us a payment we were comfortable with We worked with Jim hall to get us into a new truck lease he was very helpful he worked to get us a payment we were comfortable with More
Best anywhere None of the dozen or so car dealers in my hometown seem to remember what a customer is anymore. So, I traveled over 30 miles to Progressive to check o None of the dozen or so car dealers in my hometown seem to remember what a customer is anymore. So, I traveled over 30 miles to Progressive to check on a truck. Keep in mind I have expectations that I really don’t expect anyone to meet, just how close they can get. I met Jim Hall and in less than 10 minutes found my expectations were not only met but exceeded. I will be a Progressive customer for now on. These guys are all fantastic. More
First car purchase Worked with salesman Jim Hall! There was a car show going on at the time so the place was packed. We walked in and Jim was the first to greet us! Very Worked with salesman Jim Hall! There was a car show going on at the time so the place was packed. We walked in and Jim was the first to greet us! Very welcoming, he found exactly what I was looking for at the right price for me. Couldn't imagine my first purchased car being anything else! Francesca Gladman also made the process very fun and exciting! Highly recommend! More
Service Experience The engine light came on last week in my 2017 Malibu and although it was late in the afternoon, Kyle Pritchard went the extra mile to assist me in get The engine light came on last week in my 2017 Malibu and although it was late in the afternoon, Kyle Pritchard went the extra mile to assist me in gettng the car in and a loaner waiting for me. I travel and needed the vehicle for sales calls. He took the stress level down for me in this situation. Very good customer service. . More
Excellent Always a good experience buying here this will be my 4th purchase and always seem to have the best prices when searching and also service department Always a good experience buying here this will be my 4th purchase and always seem to have the best prices when searching and also service department is excellent as well More
New car purchase I knew exactly what I wanted when I walked in. I took it for a test drive and that was the end of the story. The sales people are not pushy or arrog I knew exactly what I wanted when I walked in. I took it for a test drive and that was the end of the story. The sales people are not pushy or arrogant, which has been my experience at other dealerships. I would definitely buy from Progressive again. More
Highly recommend ! Jim Hall is a wonderful Salesman to work with. Honest , knowledgeable and not pushy. My husband bought a new truck this summer and loves it! Recently Jim Hall is a wonderful Salesman to work with. Honest , knowledgeable and not pushy. My husband bought a new truck this summer and loves it! Recently we were at the dealership and I decided to trade my Honda CRV in for a 2018 Chevrolet Equinox. I Love it! Even after the sale was done Jim sat in the vehicle with us pairing our phones to the vehicle and helped us with OnStar. I also want to point out the dealership had already closed and he was with us still 45 minutes later. Jon was also very helpful with financing and helped us get to the payment that would be affordable for us. Fran did a great job with finishing up the paperwork, explaining everything and we left with no questions on the table. Thank you Jim, Jon and Fran for a great experience! :) More