Progressive Chevrolet

Better than the rest! With internet shopping taking over the car buying process, my husband and I were able to look at cars at dealerships from Cleveland to Massillon. We s With internet shopping taking over the car buying process, my husband and I were able to look at cars at dealerships from Cleveland to Massillon. We spoke with over twenty car salesmen. At one point, we sat in the car we wanted to buy, in the middle of the show room, for over twenty-five minutes in a whirl-wind of salesmen and buyers, and no one even spoke to us. It was a refreshing difference at Progressive Chevy. We were greeted immediately, and had the keys to the car we came to look at within minutes. This was, hands down, the best car buying experience we have ever had! More

Review of service It was a pleasure to work with Wess and Fran. I would definitely come back to Progressive Chevrolet to purchase a new or used car in the future. Don't It was a pleasure to work with Wess and Fran. I would definitely come back to Progressive Chevrolet to purchase a new or used car in the future. Don't forget to ring the cow bell!! More

Great Experience, great price! I had visited several lots and Progressive was by far the friendliest! But what really made my experience the best is Ray actually gave me her cell nu I had visited several lots and Progressive was by far the friendliest! But what really made my experience the best is Ray actually gave me her cell number so that I could reach her on her day off! When I texted she did call back! That is ABOVE AND BEYOND! Oh and THE PRICE WAS AMAZING! More

They seem to have customer service a priority! We were dealing with Andy Katich - very nice to work with. He answered our questions & was respectful without being "pushy". I would buy from him ag We were dealing with Andy Katich - very nice to work with. He answered our questions & was respectful without being "pushy". I would buy from him again. More

Great staff, very easy going non-pressuring, quick deal! My wife, two children and I came into the dealership looking for a "new" used car for her to drive. Even though the children were running around and s My wife, two children and I came into the dealership looking for a "new" used car for her to drive. Even though the children were running around and screaming like crazy people the staff were very friendly and understanding! The salesman was not pressuring us to make any decisions and did an awesome job at getting us a great deal on our new car. The finance person that we worked with did an awesome job of finding us a great interest rate, driving our monthly payment down, and was very courteous and was happy to answer any questions we had as was the salesman. More

No pressure, just quick and to the point. The staff that I worked with were very professional, yet "human". I was presented with the options available regarding the transaction, and they even The staff that I worked with were very professional, yet "human". I was presented with the options available regarding the transaction, and they even found me a better rate than what my bank was able to give. They were upfront about everything, and put me and my wife completely at ease. You can't ask more from a car dealership! More

Quick to deal and get to the point. I shopped several dealerships in the area and knew exactly what I wanted. Progressive had the truck I wanted and although other dealerships also had I shopped several dealerships in the area and knew exactly what I wanted. Progressive had the truck I wanted and although other dealerships also had the same truck, Progressive was able to get more aggressive on the price to make it happen. More

Very helpful and nice Went to the dealership with mind set of getting what I wanted vehical wise and with all the packages I wanted and color, and they made sure I got just Went to the dealership with mind set of getting what I wanted vehical wise and with all the packages I wanted and color, and they made sure I got just just for the price I wanted to spend also, would recommend them to anyone More

Amazing dealership!!! Progressive Chevrolet in Massillon is definitely an amazing dealership to go to... I went car hunting all around the area and Progressive was by far t Progressive Chevrolet in Massillon is definitely an amazing dealership to go to... I went car hunting all around the area and Progressive was by far the best around. They helped me find the exact car that I wanted, answered all my questions in easy terms that I could understand (since i'm not very car-smart) and made me excited about buying my car! Nate was who helped me, he was very helpful and knew exactly what he was talking about with cars, cute too, so a good bonus. Nate made me very confident in my purchase and I am so happy with my car! Jason helped us do the final paperwork and he is very entertaining. He made all of the long and boring paperwork a good time by laughing and having great conversation with us. I definitely recommend this dealership to someone who wants a great car with fun and smart people to help you along the way More

Happy Employees = Happy Customers=Great Service Purchasing a new car can be stressful, you want to make sure your getting a good deal. All the employees at Progressive Chevy were very informative, Purchasing a new car can be stressful, you want to make sure your getting a good deal. All the employees at Progressive Chevy were very informative, and detailed into every step of the process. I felt like I was their only customer, and because they kept me informed I felt at ease and educated on my purchase. You can tell all the employees are passionate about their jobs, they were always smiling and eager to help me from the moment I stepped onto the property. Clayton Cross my sales rep was the MAIN reason I went to Progressive. I have purchased cars from Clay in the past and trust what he tells me whole heartedly. Where ever Clayton Cross sells cars is where I will be purchasing my next vehicle. Frank Longo inspected my trade in and took the time to explain any issues with the vehicle and why. Jason Allman was the finance employee who was very personable, explained the paperwork in detail and provided me with his business card in case I had any questions. All the Progressive employees went above and beyond the norm, to provide me with excellent customer service. More