Progressive Chevrolet
Massillon, OH
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Drove from Pittsburgh to Massilon I checked online for the vehicles I was interested in. The Cleveland/Akron market is much more competitive than the Pittsburgh market. I called 4-5 I checked online for the vehicles I was interested in. The Cleveland/Akron market is much more competitive than the Pittsburgh market. I called 4-5 dealers prior to making the trip. I made soft appointments at 3 dealers including Progressive. I spoke with Kyle and we had a tentative appointment at noon on Thursday. I researched and knew the price I was willing to pay for each of the 4 cars that I wanted to see this day. I also wanted prices on extended warranties prior to my visits. I stopped at the first dealer on Thursday morning, they took up too much of my time with "car salesman talk/tactics." I felt like I needed a shower after this. I excused myself and we left. I called Kyle at Progressive, let him know I was running late. When I arrived at 1:00 my wife and I were met by Sean. Sean let me know that Kyle shares duties between the dealerships and was busy. Sean was aware of my appointment. Sean was pleasant through the entire meeting. Really a super easy guy to deal with. The car was ready for a test drive in less that 5 minutes. We took a 10 minute drive. We sat down at Sean's desk and he came back with information on a monthly payment. I told him I was I wasn't interested in monthly payment information, only the bottom line price on the vehicle. Once again, I knew what I was willing to pay. I told him the price, he made one trip to the person in charge of accepting the offers. Came back with a yes. Next was the ringing of the bell. Corny, but my wife rang the bell. She laughed. When she rang the bell my feelings shifted from corny to fun. She liked it. I quietly went outside and made a call and cancelled the appointment at dealer #3. Next was paperwork and extended warranty with Jason. Another painless experience. Progressive did as I requested and had already called me with the price and details of the extended warranty. I met Jim who I assume was in charge of the pricing. Nice guy. We arrived at 1:00. Everything was completed at 3:10. Sean had some gas put in the tank and we were done at 3:20. I couldn't believe it! Under 2 1/2 hours to complete everything. Everyone was great. The bottom line is they were quick to accept the offer. No back and forth. Will absolutely recommend! When I'm car shopping in the future I will certainly check out their inventory and make the trip. More
Great Chevy dealer. Purchased a 2015 Chevy Silverado 1500 from Jim Hall. Very great sales guy to deal with. The people that I had contact with at the dealership were very Purchased a 2015 Chevy Silverado 1500 from Jim Hall. Very great sales guy to deal with. The people that I had contact with at the dealership were very friendly and all seemed to enjoy their jobs. Also dealt with Fran Gladman and Jim Jackson and the both of them were outstanding to deal with. Would highly recommend Progressive Chevy to anyone. More
This place is the best. will do business with again! :) i purchased my first financed car today at Progressive Cheverolet. i usually pay cash but mine and my husbands health required us to get something wit i purchased my first financed car today at Progressive Cheverolet. i usually pay cash but mine and my husbands health required us to get something with a warranty that was newer and nicer so it was time to bite the bullet and seek out a reliable warrantied car. After weeks of online searches and hearing Progressive's radio commercials we decided to stop in and take a look at a few cars we had saved online. Melinda their internet sales person helped out and stayed on top of our emails. Once we got in there , the sales staff was not pushy and over bearing. Brett Knerr immediatly came over to help us. He got the cars and brought them to us to inspect and test drive. He worked out a deal that fit our budget and after a little haggeling we got what we wanted for our trade in. Jason Allman and Big Daddy Jim Jackson were friendly, very helpful.. got us the financing at a great (and suprising) interest rate and payments we can afford that fit our budget not theirs. It took a total of 4 hours and everyone was patient and friendly. I definatly recommend this dealership and i will be a returning customer! i am a proud new owner of a certified 2012 Malibu LT with only 44k on it and all kinds of warranties and coverages!! THANK YOU ALL SO MUCH! too bad we didnt get to meet Craig and Tim Sanders.. maybe next time :) More
Van purchase Jim Hall followed through with everything. He was able to overcome objections to get the sale. I have had good service from Jay Johnson for years. Jim Hall followed through with everything. He was able to overcome objections to get the sale. I have had good service from Jay Johnson for years. I'm glad I can say I bought a car at Progressive too. Keep up the good work. More
Great place The salesman wasn't pushy. I test drove 4 vehicles before deciding on which one I wanted. The whole process was smooth and pretty effortless on my The salesman wasn't pushy. I test drove 4 vehicles before deciding on which one I wanted. The whole process was smooth and pretty effortless on my part. I don't have a single complaint. I would go there again. More
Purchased used car I wasn't sure exactly what kind of a car I wanted, Ray Robertson helped me find a car that I really like. Then walked me through the paperwork. I wa I wasn't sure exactly what kind of a car I wanted, Ray Robertson helped me find a car that I really like. Then walked me through the paperwork. I was happy with the terms and interest rate as well. This is the third car I have bought from Progressive and I will go back again. More
Progressive Rules! I am a repeat customer many times over. I have always had positive experiences, that is why I go back. I have also recommended Progressive Chevrolet t I am a repeat customer many times over. I have always had positive experiences, that is why I go back. I have also recommended Progressive Chevrolet to other family members and friends. More
awesome We purchased our Saturn Outlook From Jim, he was helpful, patient, did all he could to help. Fran helped us with the actually paperwork, wonderful to We purchased our Saturn Outlook From Jim, he was helpful, patient, did all he could to help. Fran helped us with the actually paperwork, wonderful to work with, and Jim Jackson awesome also More
Wonderful people at Progressive I can't say enough about the people at Progressive Chevy in Massillon From sales (Stan Ryder) to finance (Jason Allman) and service (Fred Keller). We I can't say enough about the people at Progressive Chevy in Massillon From sales (Stan Ryder) to finance (Jason Allman) and service (Fred Keller). We just recently purchased our 2 vehicle from Progressive simply because the whole team makes you feel like family and the process is always easy and enjoyable. Stan put us in the exact Truck we were looking for, Jason put us right where we needed to be budget wise and Fred in Service is always there to help whenever there is a problem (if any) after we have made our purchases. Thanks to the whole team you are wonderful!!! More
Excellent service. My wife and I were very pleased with our experience at Progressive. Kevin helped us find exactly what we were looking for, Wally got us approved, and My wife and I were very pleased with our experience at Progressive. Kevin helped us find exactly what we were looking for, Wally got us approved, and Jason really did a great job in getting us financed. The next time we're looking for a new vehicle, we will surely be going to them first. I would recommend them to anyone. More