Progressive Chevrolet

Outstanding service the service i got from this dealership was outstanding ray robertson and jason allman went above and beyond to make buying my truck very easy and fast the service i got from this dealership was outstanding ray robertson and jason allman went above and beyond to make buying my truck very easy and fast More

Great place and very courteous. Highly recommended. Purchased two vehicles from them this year for my wife and I and love both of them. Very satisfied with everything. Great to deal with. Thanks : Rus Purchased two vehicles from them this year for my wife and I and love both of them. Very satisfied with everything. Great to deal with. Thanks : Russ Boughman More

Great Service Very helpful and knowledgable when it came to buying a 2015 Trax. The experience was quick, efficient, and very easy. Everything was explained and ans Very helpful and knowledgable when it came to buying a 2015 Trax. The experience was quick, efficient, and very easy. Everything was explained and answered very well. I'm glad I came to progressive to get a new vehicle. Very happy! More

Christmas miracle Progressive Chevrolet is the best dealership i have ever dealt with. Brett, Jason, and wally are AMAZING! My wife and I were very doubtful to get acce Progressive Chevrolet is the best dealership i have ever dealt with. Brett, Jason, and wally are AMAZING! My wife and I were very doubtful to get accepted for a loan, but these guys made it happen. They moved some things around to make this all happen. We are very grateful to these men for their amazing skills to get things perfect for us. I would recommend progressive Chevrolet to everyone and I plan to go back in the future. Thank you guys so much! More

Very satisfied Just wanted to say thank you to Jason Fulks. He made the car buying experience very easy. Also would like to thank Francesca Gladmad for getting the b Just wanted to say thank you to Jason Fulks. He made the car buying experience very easy. Also would like to thank Francesca Gladmad for getting the best bank deal. Thank you! Michael Jordan More

excellent Fast,friendly,polite and no pressure. Solution provider Desmond Jackson was the best automobile sales person I have dealt with. Will highly recommend Fast,friendly,polite and no pressure. Solution provider Desmond Jackson was the best automobile sales person I have dealt with. Will highly recommend to friends and family More

Great place to buy a new truck I didn't drive 3 hours without a reason. My local dealers either didn't have a selection of trucks or had loaded them up with dealer installed option I didn't drive 3 hours without a reason. My local dealers either didn't have a selection of trucks or had loaded them up with dealer installed options placing the price of the truck out of my reach. Progressive had a nice selection of trucks at a fair price. Haggling over the internet made the actual delivery of the vehicle go much smoother. Thank you More

Friendly helpful and very knowledgeable people After stopping by the dealership and speaking with Jason folks my husband and I realized we were at the right place after car shopping all day we fina After stopping by the dealership and speaking with Jason folks my husband and I realized we were at the right place after car shopping all day we finally found the perfect destination to buy a vehicle we explained our situation of totaling out my current vehicle and in need of a new one they went to work it wasn't long until we signed the papers on my gorgeous new truck although my insurance company was giving me the run around noon took forever paying for my collision and my previous bank took forever posting the payment to my account theyou stuck by my side working with me every day to get the deal to happen it took nearly a week and even though there were several other customers trying to buy my vehicle they held it for me until everything fell in to place at the same time helping me work on my claim for that I am very thankful if they worked that hard for me I'm sure they will for you stop by and ask for Jason Fulks he's a great guy and Wally even offered me a rental car until the deal went through free of charge what a great bunch of guys thank you Progressive Chevrolet More

Great Experience The experience at Progressive Chevrolet was pleasant, educating and professional. The three gentlemen with whom we did business were quite competent, The experience at Progressive Chevrolet was pleasant, educating and professional. The three gentlemen with whom we did business were quite competent, thorough and very friendly. We love our car and are sure to be back. Thanks, Fran Walsh More

Can't believe the service I got To: Bernie Re: 2006 Black Silverado 1. Front wheel bearing went out again. I believe it's the driver side again. 2. Radiator that was replaced- h To: Bernie Re: 2006 Black Silverado 1. Front wheel bearing went out again. I believe it's the driver side again. 2. Radiator that was replaced- had to add coolant to the overflow twice within the last week- coolant is leaking somewhere. 3. Transmission is still slipping- I can feel the transmission start to slip- especially when I'm traveling around 40-50 MPH up a hill and I'm going a constant speed. 4. Needs oil change. December 8, 2015 To: Craig/Tim Sanders (Dealers for the People) Re: 2006 Chevy Silverado This letter is to inform you of the poor service I received for my 2006 Chevy Silverado.I purchased this vehicle new in 2006 from your dealership from Nate Hefling- a really nice salesman- very polite, answers questions and was always very helpful- I only dealt wth Nate on vehicle purchases. These were the repairs on my Silverado: it only has 92,000 miles. 1. Right front wheel bearing went out- repaired at my expense. I'm certain you have the maintenance records to review the date when this was repaired. 2. Left front wheel bearing went out- Jay Johnson told me it was just my bad luck- repaired at my expense. I'm certain you have the maintenance records to review the date when this was repaired. 2 front wheel bearings??? 3. The number 2 and number 4 transmission bands needed replaced- July of 2015- repaired at my expense. When I picked up the truck, I called Bernie to say the truck was still not right- I took the truck back and he had the mechanic test drive the vehicle- they said they could not find anything wrong, they even had 2 different people drive the vehicle. 4. Took the truck back home- noticed a loud bang when driving- called Bernie and took the truck back in. I test drove the truck with a service manager (forget his name), I pointed out the "shaking" in the transmission when driving- he agreed. I had 4 new tires put on also. 5. Bernie said I needed a new torque convertor, Bernie also said I needed a new radiator because it was leaking fluid into the transmission- both repaired at my expense. 6. Took the truck home- I noticed a "gurgling" sound under the hood- noticed the overflow for the coolant recovery was empty- took the tuck back in and needed a new water pump- repaired at my expense. 7. Bernie said there was coolant in the transmission- needed to be taken apart again and flushed- I told him I already put 5,000 dollars into the truck and its still not right. Told him to put the truck outside. When I went to pick up the truck- Bernie just happened to call off that day- the service advisor (forget his name but he was very polite) that checked me out knew nothing about the truck, but he did say Jay Johnson wanted to talk to me about the truck and the repairs. As I was paying for the repairs again, the service advisor told Jay I was waiting so he could speak with me- Jay was talking on the phone at the time- Jay just looked up and told the service advisor "the keys are in it". I guess that was all Jay wanted to talk to me about. Now my transmission needs replaced- I went to 3 different transmission specialist and they all said the same thing- as soon as coolant was found in the transmission- the transmission should have been rebuilt. But your guys failed to do that- why? One guy said he could have rebuilt 2 transmissions for the amount of money I paid. Since 1998 I purchased the followng vehicles from your dealership: 1. 1998 Camaro 2. 2004 Trailblazer 3. 2006 Chevy Silverado 4. Brought my daughter in to lease a 2014 Chevy Cruze. 5. Brought another daughter in to purchase a 2014 Equinox, My wife and I also purchased another 2014 Equinox that same day! 6. In 1976 my father took me to Progressive Chevrolet to purchase my first vehicle, a 1975 Chevy Vega. With me being a loyal customer, you would think I would deserve better service than this- that a vehicle I purchased and brought in for repairs, regardless of how long I have owned it, would have been repaired right the first time and I would have been given the courtesy that a loyal customer deserves. I was hoping to trade up in 2016 to a new Silverado, but that thought has left me, my truck is not worth enough now, I've invested too much money in it. Here,s a comparison, I am Vice President of Production and Assistant Vice President of Administration, been doing it for 37 + years. I manage 3 manufacturing facilities and over 1500 employees. When a customer of ours has a problem- no matter how much they may have spendt with our company, or how big the account may be or how long they have been a customer of ours, I work to make it right- regardless of the cost to our company or how much of my time I may need to devote to make it right. That's how we operate- that is why we have been in business for over 100 years. That is why I am recognized as one of the top people in my chosen field, because I get things done right and work endlessly to make it right. If I have someone on my payroll that cannot perform their job or does not put the customer first- I replace them without hesitation- I do not want someone tearing down what we have built over the past 100+ years - trust. Now I'll need to take my truck to a specialist for a permanent repair and have it done correctly. I do not expect you will make this right or even make a futile attempt to make it right, although I feel you should. It was your employees that failed to make t right, your employees are representing Progressive Chevrolet- they are representing you. I'll take my business elsewhere and remind those looking to purchase a vehicle or may need repairs, not to bother with Progressive. When they ask why, I'll just show them a copy of this letter and the copies of the invoices. I'll notify the BBB and other agencies of the poor service and treatment, although it may not permanently hurt or create hardship on your business, but it will cause some people to think. Charles E. Taylor More