Progressive Chevrolet
Massillon, OH
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Friendly Service I found the car I wanted to look at and test drive at Progressive Chevrolet on the internet. After a long day car shopping Progressive Chevrolet was I found the car I wanted to look at and test drive at Progressive Chevrolet on the internet. After a long day car shopping Progressive Chevrolet was our last stop of the day. Thankfully, Jim Wallace was excellent to work with; he made it an easy and painless process especially at the end of the day. He was very friendly and listened to our wants and needs. More
Brought a new 2500HD We needed to upgrade from F150 to a HD 2500 Kevin Black was an outstanding salesmen very friendly and explained everything in a help manner. Jason All We needed to upgrade from F150 to a HD 2500 Kevin Black was an outstanding salesmen very friendly and explained everything in a help manner. Jason Allman was awesome in the finance department was able to beat the rate that we was pre approved for. Great place to shop we will be repeat customers. More
Awesome! James was awesome worked with me to get the best deal for me! I recommend anyone go to him he knows how to get you a great deal! James was awesome worked with me to get the best deal for me! I recommend anyone go to him he knows how to get you a great deal! More
Bought a truck I needed a new truck and found it at progressive. Staff is great and made everything so easy. Will definitely come back to buy another vehicle. I needed a new truck and found it at progressive. Staff is great and made everything so easy. Will definitely come back to buy another vehicle. More
No Pressure Sales I came into the dealership with my husband to look at used Traverses. Even made the statement, "We are not buying a car today." That didn't work out f I came into the dealership with my husband to look at used Traverses. Even made the statement, "We are not buying a car today." That didn't work out for us! I was in need of a newer car and happened to find one that I loved. Craig helped us out and the experience was friendly and personal. He did not pressure us to buy today, but made us feel comfortable. He worked with us to find a deal that we were pleased with. We were not prepared to be buying a new car, and even though it was after-hours, he was patient and kind while we unloaded our trade in and searched every nook to be sure we got everything. (Sorry it took so long!) Jason was also very friendly and made the experience feel personal. Thanks! In the end, I spent more than I was planning to, but I have more options on my vehicle than I ever dreamed of! Ha! More
Leasing Chevy Cruze I was very pleased with the service at this dealer. Leasing a vehice was fast and relatively painless. They were eager to help find a lease within my I was very pleased with the service at this dealer. Leasing a vehice was fast and relatively painless. They were eager to help find a lease within my budget and did not push to go over. The process took about 3 hours and in total and I went in on a Saturday afternoon More
Dissapointed Everything went well till I went to finance and found out that I didn't have the warranty I was told I had . Then I had to purchase an extended warran Everything went well till I went to finance and found out that I didn't have the warranty I was told I had . Then I had to purchase an extended warranty for peace of mind. After all the numbers were added up I realized that I had had paid 1000 dollars more for the vehicle then I had agreed to pay. Since I was out of town I didnt notice it til after the 3 days . I called my sales person to make it right . kept getting the runaround, To me this is just bad business practice and shows me that they really don't care about the customer. I will never purchase another vehicle here again and fully intend to tell others not to buy here either. Very disappointed in Progressive Chevrolet. More
Tales of 2 employees.. My salesman Craig Larson was very unprofessional, gossiping about his co-workers and policies of the dealership. I ended up purchasing the vehicle, a My salesman Craig Larson was very unprofessional, gossiping about his co-workers and policies of the dealership. I ended up purchasing the vehicle, and then dealt with Jason Allman. Jason was an absolute pleasure to work with and ultimately rescued my overall opinion of Progressive Chevrolet. More
Wonderful experience at this dealership! My husband and I went in last night to look at a specific vehicle and by the time we got there, they already had it washed and pulled out for us to lo My husband and I went in last night to look at a specific vehicle and by the time we got there, they already had it washed and pulled out for us to look at. We were immediately helped and went for a test drive right away. The process was seamless and they kept it moving for us. The finance process, which can usually be a stressful and long part of the process, was made simple and Fran made it fun (even at the end of the night when she was there all day). We walked away with a new car and had a great experience! We drove over an hour to this dealership and it was well worth our time, I would recommend this dealership to anyone! More
Awesome experience I would highly recommend this dealership to anyone to who is looking for a great deal and an awesome staff. I showed up looking for a specific vehicle I would highly recommend this dealership to anyone to who is looking for a great deal and an awesome staff. I showed up looking for a specific vehicle and they wasted no time getting it pulled up front for me. My salesman Wes was great to work with, one of the nicest salesmen I have met. Also, I wasn't stuck there all day, we were able to make a no pressure deal and I was in & out quickly. Francesca was very friendly and informative when walking me through my financing and warranties. I will definitely return to this dealer in the future. More