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Progressive Chevrolet
Massillon, OH
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Highly recommended This is the only place i have had my vehicle serviced since owning it. Kyle always does an exceptional job...great communication and customer service. This is the only place i have had my vehicle serviced since owning it. Kyle always does an exceptional job...great communication and customer service...highly recommended. More
Great Service from a real professional I own a small business that relies on my vehicle. Fred Keller always go out of his way to accommodate my needs quickly. He is an outstanding and know I own a small business that relies on my vehicle. Fred Keller always go out of his way to accommodate my needs quickly. He is an outstanding and knowledgeable service writer who always informs me if any additional repairs are needed to insure my vehicle is road worthy. More
Great experience Had a great experience from the time I walked in the door to the time that I left. I worked with Issac who did a great job of listening to what I want Had a great experience from the time I walked in the door to the time that I left. I worked with Issac who did a great job of listening to what I wanted and getting me in the car I came wanting to get. Jason did an awesome job handling all of the paperwork so it I was in and out with keys in hand so I could be on my way. This is how car buying should be. No nonsense no up sell. Also veteran friendly More
It was awesome!!!! I went there with a 2002 dodge van, not in the greatest shape, that I still owed about $4500 on. I was hoping to trade it in and get a newer vehicle. I went there with a 2002 dodge van, not in the greatest shape, that I still owed about $4500 on. I was hoping to trade it in and get a newer vehicle. I had been shopping on line and saw they had a 2014 Chevy Equinox with less than 16,000 miles for about $13,000. I called and talked with them and asked what all I needed to bring with me just in case I was able to leave with a vehicle. That was on a Thursday evening. I told them I would be there at 9am on Saturday morning. when we got there, we looked around and then Desmond Jackson asked if he could help us. I told him what I wanted and he went and brought up the vehicle I was looking at online and we went for a test drive. He did show me another vehicle similar but I still liked the original one. My credit score is not the greatest but he said he would see what he could do. He left for about 10 minutes and came back with a couple of offers, they were a little bit higher than what I was hoping for, but I really needed a vehicle. Then he left again. A few minutes later he came back with Jason Allman, who was the business manager who finalized the deal. We were taken to a room with a camera and given all the details. They got me an awesome deal with insurance and were able to take my van as a trade in AND dropped my payments to be in my price range. I could not believe it. I also did not have to contact my insurance company, they did that and they even transferred my plates from the van to the Equinox, so I did not have to go to the bmv to do anything there. They even cleaned it up for me and put a little gas in it for me. I walked out of there by 11:30 with my newer vehicle. I love it. They were awesome for me. I will definitely send others to them and if I ever need another vehicle I will be going back to them. More
Would recommend Read ALL: Came to buy specific 1yr old vehicle from couple counties away. It sold 10 min before we got there. Jim Hall was our sales rep. Ended up get Read ALL: Came to buy specific 1yr old vehicle from couple counties away. It sold 10 min before we got there. Jim Hall was our sales rep. Ended up getting us an equivalent model yr with less miles for same price. Very happy. Would do business there again. We spent a few hours there and all staff were very courteous and professional. Family friendly business. More
Smooth In the past I have had many bad experiences with car salesmen. I was fortunate to have Isaac as a salesman at Progressive. I spend 5 hours there and In the past I have had many bad experiences with car salesmen. I was fortunate to have Isaac as a salesman at Progressive. I spend 5 hours there and drove 4 trucks before choosing the right one for me. Isaac was very patient and never pushy. Wally the sales manager was also very cooperative. Overall a very good experience. More
Great experience! We had a really great experience, very friendly and knowledgeable staff. Worked with us to find the car we were looking for at a fair price. We had a really great experience, very friendly and knowledgeable staff. Worked with us to find the car we were looking for at a fair price. More
Always a great service Fred has always been a great service advisor. I would always recommend using fred for any service required whether it's been my Chevy or my Ford. Fred has always been a great service advisor. I would always recommend using fred for any service required whether it's been my Chevy or my Ford. More
Good Service of Old Car and Purchase of a Gently Used Car I took my 2008 Chevy Impala in for service. They gave it the Goodwrench Multi-Point Inspection and found a potentially serious problem. Kyle Pritchard I took my 2008 Chevy Impala in for service. They gave it the Goodwrench Multi-Point Inspection and found a potentially serious problem. Kyle Pritchard (excellent Service Adviser) explained the problem thoroughly to me and I realized the seriousness of the situation although not imminent. Rather than pay for a major repair, I decided to trade it in. I had been doing some research prior to the day when I took it in for service so I wasn't totally shocked. Jason Fulks (very professional and helpful) talked with me to find out what my needs were and eventually showed me the 2015 Chevy Cruz, was with me on a test drive (really liked the way that it handled), he demonstrated the various features of the car, returned to the dealership, worked out the details and financing with Challace who was so knowledgeable, professional and helpful as well. I drove the Cruz home that very day!! It was quite a big decision for me to make but everyone was so helpful and accommodating. Gave me time to think things through--discuss it with my family--wasn't rushed. My late husband and I have dealt with Progressive for many years. It is very reassuring to me that they are closeby and I can depend on them whenever I am in need of their expert advice. More
Progressive Chevy-2015 Impala Wally, Jason A & Jason F were all great! Very helpful, informative and funny. I was unsure about my selection and concerned about financing but I had Wally, Jason A & Jason F were all great! Very helpful, informative and funny. I was unsure about my selection and concerned about financing but I had no worries working with these gentlemen. More