Progressive Chevrolet

Service Department - Fred Keller I would like to give my appreciation and thanks to Fred Keller in Progressive's Service Department. Fred is a person that I rely on when my car(s) Ch I would like to give my appreciation and thanks to Fred Keller in Progressive's Service Department. Fred is a person that I rely on when my car(s) Chevy Cruze and Chevy Impala need service. He will go over any defects with the car(s) that the Service Department finds when I stop there. He recommends what needs to be done. If the will repair will last until the next service he will tell you. If it is in need at this service he explains why it should be done and what the consequence could happen if ignored. He goes on to explain if the cost outweighs the value of the vehicle. He goes beyond the Service Department. He watches our for the vehicle and the safety of the occupants inside. Vehicles have been purchased there due to his knowledge and concerns. He is an asset to this organization. I would also like to thank the Service Technician(s), the people behind the scene, for the care and service. More

Reliable Service Discovered I was losing air in my tire on the way to work. Jay and Kyle were able to get me in that morning and repaired so I could go home without a Discovered I was losing air in my tire on the way to work. Jay and Kyle were able to get me in that morning and repaired so I could go home without any problems! Always great service! More

Customer Friendly! Alex was extremely helpful all around. He is not only kind but he is very honest and does his very best to help the consumer when in need. I definitel Alex was extremely helpful all around. He is not only kind but he is very honest and does his very best to help the consumer when in need. I definitely recommend him for service because he gives a lot of detail regarding issues with the vehicle at hand. A+ service! More

Fantastic The people there were awesome they got me a great deal on my car as well as some extra encentives that did not bring my payment up to much more. I wou The people there were awesome they got me a great deal on my car as well as some extra encentives that did not bring my payment up to much more. I would go there again. More

So GREAT! When I got off work on Friday March 10th, my husband and I went to this dealer and was greeted immediately. Garrick McCalla had helped my husband a fe When I got off work on Friday March 10th, my husband and I went to this dealer and was greeted immediately. Garrick McCalla had helped my husband a few weeks before and took all of my information to get the ball rolling and me in a new car. Jason Allman crunched the numbers and, even though I had to roll over a large amount of money, found me a newer car with low mileage that gets great gas mileage within my budget. I was told Jim Jackson pulled some strings to really help me out and make it all happen. More

Customer experience Kyle and Jay have always provided excellent response and concern for my vehicle needs insuring a high level of customer service. GM has NOT always be Kyle and Jay have always provided excellent response and concern for my vehicle needs insuring a high level of customer service. GM has NOT always been sensitive or concerned to short and long term warranty issues that I have experienced, but Kyle and Jay have gone above and beyond to make sure that my issues have been addressed to their best ability. More

Progressive in Massillon has the best team I just recently leased a vehicle through Kevin, Wayne, and their team and they provided excellent service from staying over extra hours to being so ki I just recently leased a vehicle through Kevin, Wayne, and their team and they provided excellent service from staying over extra hours to being so kind and respectful I couldn't have asked for better people to help me with the situation we are in. Thanks to them, we are in a nicer safer vehicle for our daughter at an affordable payment. Would totally recommend this team to friends, already have :) More

Great service We looked on line at a used vehicle.. My husband called and set up an appointment to look at the vehicle. We were greeted as soon as we came in the We looked on line at a used vehicle.. My husband called and set up an appointment to look at the vehicle. We were greeted as soon as we came in the door. Garrick McCalla gave us all the information we needed, for the vehicle. After a test drive and an agreement on a price of the vehicle , it was way past closing time, and they never made us feel rushed. The next day we came back to sign loan papers, and Jason Allman explained everything completely. And Garrick took the time to show us the inside things we didn't know how to operate. ( radio, On star, backup camera,bluetooth) .Overall, we were very satisfied with our experience. We would definitely come back to Progressive Chevrolet in the future. More

Bought a newer used Chevy Treverse A friend told us about them so we checked them out online. Seen a few traverses we wanted to look at so we took the hour and a half drive to check the A friend told us about them so we checked them out online. Seen a few traverses we wanted to look at so we took the hour and a half drive to check them out. They were so friendly and helpful. Answered all our question and then some. We took one for a test drive and ended up coming home with it. We went in about 5pm and they closed at 6 but they stayed over to help us. We ended up not leaving till around 730pm.We would highly recommend them to anyone looking for new wheels. Thank you so much Wes and everyone who helped us, you were AWESOME! I love love love my 2016 Chevy Treverse. More

Service and then some. Jay followed through on a small issue that ended up not even being caused by his Staff. I will continue to schedule al of my Service with Jay and the Jay followed through on a small issue that ended up not even being caused by his Staff. I will continue to schedule al of my Service with Jay and the Progressive Group. More