Progressive Chevrolet
Massillon, OH
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Great service team Sherry got my vehicle in very quick and got a very expensive code cleared and fixed. Everyone was very helpful and nice. She even got me loaner vehicl Sherry got my vehicle in very quick and got a very expensive code cleared and fixed. Everyone was very helpful and nice. She even got me loaner vehicle to use while the repairs were done. More
Excellent Great customer serivice and all staff was pleasant. Everything was prompt and easy. I had thought something was wrong with my car but Alex assured me Great customer serivice and all staff was pleasant. Everything was prompt and easy. I had thought something was wrong with my car but Alex assured me that nothing was wrong and even had his boss take a look at it More
Kudos I have been very satisfied with the service I receive every time I visit or call with questions. Kyle is so helpful and answers all of my questions ei I have been very satisfied with the service I receive every time I visit or call with questions. Kyle is so helpful and answers all of my questions either in person or on the phone. More
Check Engine Light came on after 87 days from buying the car I bought a 2011 Optima and had the check engine light come on after 87 days from buying it. I also asked the sales person to check with the old owner I bought a 2011 Optima and had the check engine light come on after 87 days from buying it. I also asked the sales person to check with the old owner if they have the second key laying around so I don't have to buy one, he said he will and get back with me but never did. The also record all your conversation while sighing the paperwork which took a long time. be carful this recording could end up in the wrong hands and all your personal information be on it Really bad experience. More
Friendly, Honest Service Advisor We have all of our cars serviced at Progressive Chevrolet. They have been honest with us. I took my SUV in to have breaks checked and they told me I We have all of our cars serviced at Progressive Chevrolet. They have been honest with us. I took my SUV in to have breaks checked and they told me I didn't need anything done. Most recently we took my daughter's car in because the push start/stop button on her car was not shutting her car off. When other service people treated my daughter like she was a dumb girl, Sherry Longwill at Progressive listened, and her car was repaired. We always ask for Sherry. She is very friendly and sees to it our needs are met. More
Fast, friendly and easy buying experience We went in on a Sunday to look at trucks and worked with Nate and John the sales manager. They found us the perfect truck and gave us a great deal wit We went in on a Sunday to look at trucks and worked with Nate and John the sales manager. They found us the perfect truck and gave us a great deal without the usual hassle you get from a dealership. The staff was very friendly and great with our daughter. Thank you Nate and John for the wonderful buying experience! More
Kyle Pritchard is very professional and helpful. I look forward to working with him again. Love to bring my car to Progressive. Top notch people! is very professional and helpful. I look forward to working with him again. Love to bring my car to Progressive. Top notch people! More
Great Customer Servie This is the first time I dealt with Alex. My overall experience was excellent. He was very professional and explained everything in detail on my mu This is the first time I dealt with Alex. My overall experience was excellent. He was very professional and explained everything in detail on my multi-point inspection. I want to Thank him for his kindness. He made me feel like I was his only customer. More
Overall great experience. We were looking for a gently used Chevy Equinox and Progressive's website had many to chose from. Kevin Black was our sales provider and was very help We were looking for a gently used Chevy Equinox and Progressive's website had many to chose from. Kevin Black was our sales provider and was very helpful. He had a lot of knowledge of the Equinox and answered all of our questions. He let us test drive as many as we wanted to until we found the perfect fit. Jason Allman, business manager, was able to get us an unbeatable interest rate, even lower than our credit union. Our whole experience was great and we would recommend anyone to check them out. We will definitely be doing future business with Progressive. More
Listened to our needs Nate was wonderful! He didn't put us in a car we couldn't afford. Gave us great options. We will be coming back again for any new cars. Nate was wonderful! He didn't put us in a car we couldn't afford. Gave us great options. We will be coming back again for any new cars. More