Progressive Chevrolet
Massillon, OH
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Positive Experience As Always Sherry Longwill has been my service advisor for a number of years, and is always cheerful, friendly, and very helpful. She explains fully what servic Sherry Longwill has been my service advisor for a number of years, and is always cheerful, friendly, and very helpful. She explains fully what services are being done, and also not done, if unnecessary, and why. She also is very willing to answer any questions I might have. She is a fine representative of Progressive's excellent service. More
Another great job!! Was greeted by name and with a smile when I arrived. Service was prompt and done as promised. Fred kept me informed on the progress on the service as Was greeted by name and with a smile when I arrived. Service was prompt and done as promised. Fred kept me informed on the progress on the service as I waited. More
great place to deal I have always dealt with Fred and have never had a problem with him. He is a nice guy and always friendly. I just bought a new 2017 Cruze and dealt I have always dealt with Fred and have never had a problem with him. He is a nice guy and always friendly. I just bought a new 2017 Cruze and dealt with Nate, he is who I always go to. He is honest and friendly. Would recommend him highly to anyone wanting a new car More
Professional I thought the staff and specially Jay was very professional and the time Jay gave me for how long it would take was spot on with a car wash. This is I thought the staff and specially Jay was very professional and the time Jay gave me for how long it would take was spot on with a car wash. This is the reason I go back to progressive very honest and service is impeccable. If there is only one fault I can find is that I wish they would send me coupons More
AWESOME!!!!!! I came in and had an appointment with Jay Johnson ,,, told him what was going on with my car ,, I bought the car from KIA of Alliance ... seen the che I came in and had an appointment with Jay Johnson ,,, told him what was going on with my car ,, I bought the car from KIA of Alliance ... seen the check engine light come on ... took it back to Kia they told me it was my thermastat ... and wanted over 300 to fix it ..after i left Kia .. my gas gauge quit working ...took it back to Kia and they told me they would have to do another diagnostic ( they didn't sound like they wanted too) took it to Minerva Tire and they fixed what they could and told me to take it to a Chevy dealer....this is where Jay comes ... he was fantastic ..he listened to what i had to say told me he would check into it see what is going on and we would take it from there ,,, he really took great care of my car and made me feel hopeful and the end of the crazy journey ,,,cause I was a mess over this car .... my car came in growling like a hurt lion and left your establishment purring like a kitten ... I don't know how many Thanks yous are enough ,,, but I am truly grateful to Jay and your Team ... Thank you again so very much More
Bought my car at Progressive and always have it served there Have excellent service and great people. Jay Johnson handled my service Have always had good service good service at Progressive. This is my third Have excellent service and great people. Jay Johnson handled my service Have always had good service good service at Progressive. This is my third Chevrolet purchased there. More
Happy with service! Took my car in for an oil change. Kyle was cheerful and polite. Took less than an hour. I was quite pleased with the service. Thank you! Took my car in for an oil change. Kyle was cheerful and polite. Took less than an hour. I was quite pleased with the service. Thank you! More
Quick and easy I have had Sherry as a service rep for several years. Each experience has been excellent in both the ease of scheduling.and quality of work completed I have had Sherry as a service rep for several years. Each experience has been excellent in both the ease of scheduling.and quality of work completed. More
Customer satisfaction We have been coming to the dealership for quite some time and wanted to say that Kyle is a complete breath of fresh air, my husband and I were complet We have been coming to the dealership for quite some time and wanted to say that Kyle is a complete breath of fresh air, my husband and I were completely satisfied with his service! We feel as though he went above and beyond for us. More
TOM IS THE BOMB! Tom is always warm and welcoming. He brightens the dealership and really cares about the community. You are very lucky to have him! He is SUPERFANTASI Tom is always warm and welcoming. He brightens the dealership and really cares about the community. You are very lucky to have him! He is SUPERFANTASIC! More