Progressive Chevrolet
Massillon, OH
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The wave plate in my 09 acadia broke. We dropped off our car with a note for Jay Johnson to call us. He did the next morning and got our car fixed asap. We dropped off our car with a note for Jay Johnson to call us. He did the next morning and got our car fixed asap. More
Service Friendly service I've had in a long time. Quick to assess my needs of service. Fred made me feel like a family member AWESOME Friendly service I've had in a long time. Quick to assess my needs of service. Fred made me feel like a family member AWESOME More
Great Customer Service - Very Knowledgeable and Professional I brought in my Chevy Sonic after receiving a quote from a local auto repair shop. Progressive completed the necessary repair within a few hours and I brought in my Chevy Sonic after receiving a quote from a local auto repair shop. Progressive completed the necessary repair within a few hours and gave me recommendations and options. Sherry is trustworthy and honest about what is best for your vehicle. I highly recommend her as a Service Advisor. More
Realizable, professional, knowledgeable I have been dealing with Progressive Chevrolet for 29 years and I would not think about going anywhere else. Everyone I come in contact with is so ni I have been dealing with Progressive Chevrolet for 29 years and I would not think about going anywhere else. Everyone I come in contact with is so nice and pleasant. The dealership is clean and bright and they offer many community events to being our community together. More
Brake job Fred Keller was very professional from start to end. Made the appointment and told me the cost of the repair job and was very accurate. Will deal wit Fred Keller was very professional from start to end. Made the appointment and told me the cost of the repair job and was very accurate. Will deal with him for many more times. True courteous Gentlemen . More
Great experience I bought a new Chevy Equinox. I traded in a Ford Escape that I hated. I knew it was a long shot to get a new vehicle when I still owed on my previous I bought a new Chevy Equinox. I traded in a Ford Escape that I hated. I knew it was a long shot to get a new vehicle when I still owed on my previous car, but they were able to make it happen. There was not pressure. Kevin was knowledgable and professional. Challace was great with the finance. I love my new car and the experience I had. I will definitely buy another vehicle from Progressive. More
Positive Experience As Always Sherry Longwill has been my service advisor for a number of years, and is always cheerful, friendly, and very helpful. She explains fully what servic Sherry Longwill has been my service advisor for a number of years, and is always cheerful, friendly, and very helpful. She explains fully what services are being done, and also not done, if unnecessary, and why. She also is very willing to answer any questions I might have. She is a fine representative of Progressive's excellent service. More
Another great job!! Was greeted by name and with a smile when I arrived. Service was prompt and done as promised. Fred kept me informed on the progress on the service as Was greeted by name and with a smile when I arrived. Service was prompt and done as promised. Fred kept me informed on the progress on the service as I waited. More
great place to deal I have always dealt with Fred and have never had a problem with him. He is a nice guy and always friendly. I just bought a new 2017 Cruze and dealt I have always dealt with Fred and have never had a problem with him. He is a nice guy and always friendly. I just bought a new 2017 Cruze and dealt with Nate, he is who I always go to. He is honest and friendly. Would recommend him highly to anyone wanting a new car More
Professional I thought the staff and specially Jay was very professional and the time Jay gave me for how long it would take was spot on with a car wash. This is I thought the staff and specially Jay was very professional and the time Jay gave me for how long it would take was spot on with a car wash. This is the reason I go back to progressive very honest and service is impeccable. If there is only one fault I can find is that I wish they would send me coupons More