Proctor Honda

Oil change and tires rotated. The service was excellent and completed within 30 minutes. I will definitely recommend other people to the Honda dealership. The hospitality was also The service was excellent and completed within 30 minutes. I will definitely recommend other people to the Honda dealership. The hospitality was also great as always. More

rattle under car My new car developed a rattle, once they located it, it was promptly fixed. This was a new car so I was very relieved to learn it was a minor problem My new car developed a rattle, once they located it, it was promptly fixed. This was a new car so I was very relieved to learn it was a minor problem, just something that needed tightening. More

Pleasant Always a very pleasant experience by personnel that have a positive attitude and want to make that part of your day enjoyable and hassle free. Profess Always a very pleasant experience by personnel that have a positive attitude and want to make that part of your day enjoyable and hassle free. Professional care. Thank yo Proctor. More

Quick and professional My car battery, less than 1 year old was completely dead with no warning. They got me right in and completely check out car...no charge . Handled ever My car battery, less than 1 year old was completely dead with no warning. They got me right in and completely check out car...no charge . Handled everything with a smile. Great waiting area with all the comforts. More

Oil Change Mr. Bruce Ford was very instrumental in expediting the oil change for my 2018 Honda Civic EX-L. Once I arrived for my appointment, he greeted me and e Mr. Bruce Ford was very instrumental in expediting the oil change for my 2018 Honda Civic EX-L. Once I arrived for my appointment, he greeted me and expeditiously had my vehicle taken to back for service. Within thirty (30) minutes, the oil change and multi-point inspection was completed. I was thoroughly impressed with the customer service I received yesterday. More

Took advantage and overpriced I went here for a simple oil change with a coupon. But it backfired and they said we can't even take our car because it had a big problem. So we left I went here for a simple oil change with a coupon. But it backfired and they said we can't even take our car because it had a big problem. So we left it there, and they scared us so much that our car was going to cost thousands in repair if we didn't leave it. And made us sign a document in the heat of a moment that we would have to pay $137 later if we didn't want it fixed there with no explanation to why. They took advantage of us because they knew we were worried. Didn't even let us get a second opinion. And they called the next day saying that it would cost $1400. We called a mechanic and asked advanced auto parts for a quote; They said that Honda really tried to rip us off because Honda's price was quadrupled too what it really should cost. And we can still drive the car because the problem is not as big. Consequently, I had to pay honda $137 for having a "diagnostic" which wasn't necessary. They also didn't do the oil change which is why I went there in the first place and took my coupon when it wasn't used. I payed them out of my scholarship money for college because it was my fault taking it there in the first place. I will never go there again and never buy a Honda car in my life. They are out here just for the money and taking advantage of people. More

3 Recalls Dropped off at dealer at 07:30 Proctor Honda Courtesy Van dropped me off at home across town and picked me up 4 hours later from home and took me bac Dropped off at dealer at 07:30 Proctor Honda Courtesy Van dropped me off at home across town and picked me up 4 hours later from home and took me back to dealership. Chris was a great Service Tech and Courtesy Van Driver was A Safe Driver and a Courtesy Gentleman. More

Fast and courteous service The service tech (Essence Watson ) went out of her way to have my work done more quickly than expected, and then she tracked me down outside to let The service tech (Essence Watson ) went out of her way to have my work done more quickly than expected, and then she tracked me down outside to let me know my car was ready. I was amazed and very pleased by her conscientiousness. Highly recommended. More

Great service I always receive the best service at proctor Honda. Chris Glaze is the best service advisor, It is also a comfortable place to wait for your vehicl I always receive the best service at proctor Honda. Chris Glaze is the best service advisor, It is also a comfortable place to wait for your vehicle. Would not go anywhere else. More

Quick This was my three time interacting with Mr Bruce he’s always nice and respectful by the way I’m Dwayne I take my wife vehicle to Honda to get service This was my three time interacting with Mr Bruce he’s always nice and respectful by the way I’m Dwayne I take my wife vehicle to Honda to get service in the near I’ll be looking for a new vehicle and I’ll be looking for Bruce for customer service. More