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Proctor Honda

Tallahassee, FL

4.8
1,574 Reviews

2373 W Tennessee Street

Tallahassee, FL

32304

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Showing 1,574 reviews

January 25, 2024

Absolutely brilliant customer service, Service was done quickly, efficiently and the checkout illuminated everything that was done to my vehicle. At age 72 I have a bit of experience, and I can say that Pr More

by phil.devries
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Ford, Krystina Erickson
Jan 25, 2024 -

Proctor Honda responded

Phil, Thank you for sharing your positive experience with Proctor Honda's customer service! It's great to hear that the service was done quickly, efficiently, and that the checkout process effectively communicated the work done on your vehicle. It's always refreshing to find a dealership that stands out in terms of customer satisfaction, especially considering the reputation that some dealerships have. We're glad to hear that Proctor Honda has provided you with a positive experience, and we appreciate your recommendation. If you have any more feedback or if there's anything else we can assist you with, feel free to let us know. Safe travels!

January 20, 2024

Service done fast, allowing me to get back on the road to my daily routine. Costumer service after the job done also perfect. More

by Henry Mangili
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Fuller
Jan 25, 2024 -

Proctor Honda responded

Henry, We are glad to hear that you had a positive experience with the service! Quick and efficient service, along with excellent customer service afterward, is always great to hear about. We look forward to serving you in the future!

January 18, 2024

Great dealership , awesome people - once you shop here - you will never look elsewhere. I am very grateful to all of these people. More

by EM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Grindberg, Terri Rutledge, Robert Cox, Trey Head, Steve Glaze, Charlie Delgado, Allie Biggs, JR Peet, David Berman, Julia Irvin
Jan 25, 2024 -

Proctor Honda responded

We are glad to hear that you had a positive experience at the dealership! It's always great when customers have a good relationship with the staff and feel satisfied with their service. Thank you for taking the time to share your experience!

December 06, 2023

Fantastic customer service! Phenomenal vehicle care! My favorite Vehicle Dealer. Fast service great customer care friendly More

by Staceybian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sheila Walker, JR Peet, Bobby Bobo, Shawn Keeney
Jan 04, 2024 -

Proctor Honda responded

Thank you for the kind words, Stacey. We appreciate you!

Jan 04, 2024 -

Staceybian responded

I mean every word of it. Your team is hard-working and courteous and you all deserve the best reviews!

December 05, 2023

As always, I could just keep the narrative on each of these surveys and cut and paste it in. Sheila Stewart is the best at customer care. She stays in touch, makes sure we know what's going on, makes sur More

by Jesse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure if Shelia is Stewart or Walker but it's Shelia in the service dept, Sheila Walker, Wyatt Arrington
Jan 04, 2024 -

Proctor Honda responded

This is wonderful to hear, Jesse. We are glad to know that Sheila is taking good care of your car, as we know she always does. Thanks so much for all the kind words!

November 21, 2023

Okay, so you ignored the Honda minder system in your Honda telling you it was time to have it checked out and you went on the road with 55 million other Americans for the Thanksgiving Holiday. Don't le More

by LeftyDogis#1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheila Walker, Sheila Walker
Jan 04, 2024 -

Proctor Honda responded

Thanks for sharing this, Tom. It sounds like Ms. Sheila at Proctor Honda is not just offering excellent car service but also bringing a personal touch to the experience with her unique collection of rings and the stories behind them. It's great to hear that Proctor Honda has been providing top-notch service for over 50 years, creating a long-lasting relationship with customers like yourself. While the Thanksgiving road trip might have been a bit daring with the ignored minder system, it's reassuring to know that Ms. Sheila and the team were ready to ensure your Christmas wasn’t stolen by any automotive Grinches. Here's to many more years of reliable service and stories from those special rings at Proctor Honda!

November 16, 2023

I bought my car here. Although I have had elsewhere, I like it at Proctors. Facilities are clean. It has light snacks and beverages. They ckeck out the total car, not ju More

by Larry S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheila Walker, Krystina Erickson
Jan 04, 2024 -

Proctor Honda responded

Larry, thank you for sharing your positive experience at Proctor Honda. It is our pleasure to provide clean facilities, snacks, thorough car checks, and timely service. Providing a discount to our Veterans is an honor. We appreciate you!

November 16, 2023

Quick and pleasant service experience; work completed as requested and made sure nothing was duplicated from past services; and they kept me informed More

by R&B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Peet, Krystina Erickson
Jan 04, 2024 -

Proctor Honda responded

We are happy to hear that your visit was a good one. We look forward to serving you in the future!

November 14, 2023

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by Watkinswf7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheila Walker, Bruce Ford, Krystina Erickson
November 02, 2023

We always have excellent service from Proctor Honda. We’ve befriended our salesman, who lives in our neighborhood, and he takes the vehicle in and brings it back that evening. Can’t ask for better servi More

by mlinehan01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stuart Williams, Bruce Ford
Nov 06, 2023 -

Proctor Honda responded

Thank you for sharing your wonderful experience with Proctor Honda! It's heartwarming to hear about the excellent service you receive and the great relationship you've built with Stuart Williams. It's clear that his commitment to customer satisfaction goes above and beyond. Here's to many more worry-free drives and fantastic service at Proctor Honda!

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