
Proctor Honda
Tallahassee, FL
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Timliness in finishing job was in line with estimate. The quality of work and helpfulness of staff was excellent. I will probably buy another Honda from them. The quality of work and helpfulness of staff was excellent. I will probably buy another Honda from them. More
I got excellent service and customer care even though I had messed up my appointment. They were very up front with me about cost and wait times. had messed up my appointment. They were very up front with me about cost and wait times. More
We bought our first Honda from Proctor 20 years ago. That Accord is still going strong. When our daughter wanted to buy her own car, of course Proctor came through. Great cars. Great service. William and JR Accord is still going strong. When our daughter wanted to buy her own car, of course Proctor came through. Great cars. Great service. William and JR were helpful and patient as my teenage girl bounced around indecisively. More
My husband and I took our vehicle to Proctor due to a recall notice. Upon entering the service department, NO ONE acknowledged us. We just stood there like we were ghost. We walked to Parts and asked for recall notice. Upon entering the service department, NO ONE acknowledged us. We just stood there like we were ghost. We walked to Parts and asked for the Service Department. The gentleman directed us back to the area which we had left. We again stood there until a lady who had returned from outside ask if we had been helped. Yes, we are BLACK. However, this is not the way to operate a business. We do have a Honda, but personally, I am a Nissan Girl. We would have never been treated that way at Kraft! More
today the work went very well. the price was right on the work I had done , the service tech was very knowledgeable and friendly, will be returning. work I had done , the service tech was very knowledgeable and friendly, will be returning. More
JR Peet was my salesperson and he was wonderful. He provided all the information I needed without any pressure. Once I made my decision, he explained all the features on my new car. My car purchase w provided all the information I needed without any pressure. Once I made my decision, he explained all the features on my new car. My car purchase was a breeze. Thanks JR and Proctor Honda. More
I took the vehicle for an oil and filter change. I interacted first with a service advisor, and later with another employee when I paid for the service; both were quite pleasant and did not try to tal interacted first with a service advisor, and later with another employee when I paid for the service; both were quite pleasant and did not try to talk me into doing something else, and before paying we went over the results of the multi-point inspection. I took the opportunity to have a chat with the employee who sold us the vehicle; she is extremely nice and patient and did a great job at that time. As usual, the vehicle was washed, which is great because I have been getting lazy about doing that. More
Good experience problem fixed. No charge thanks to Honda Care extended warranty. Only issue was delay in parts availability due to Covid-19 supply issues. Care extended warranty. Only issue was delay in parts availability due to Covid-19 supply issues. More