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Proctor Honda
Tallahassee, FL
1,611 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,611 reviews
January 04, 2025
A17 service for CR-V at about 22k miles. It appears all work was completed as described. Service from booking appointment to car delivery great. Waiting are in Dealership was clean and comfo It appears all work was completed as described. Service from booking appointment to car delivery great. Waiting are in Dealership was clean and comfortable. More
by Richard
Employees Worked With
Krystina Erickson
January 03, 2025
Live out of town, 60 miles. Had a recall repair appointment at 9:00am. 2 hours later I’m told they didn’t finish 2 cars yesterday & they were in front of me. Also, someone had h Had a recall repair appointment at 9:00am. 2 hours later I’m told they didn’t finish 2 cars yesterday & they were in front of me. Also, someone had hacked the service tech’s bank account & he had to go to the bank. Meanwhile, I’m stuck there. I got there at 8:40am & left there 1:34pm. They knew this would happen yesterday afternoon, they SHOULD’VE called & rescheduled the service appointment. . Also, asked them to patch a tire, ended up having to buy a new tire & was charged $24.95 to install it,….really? Naw, they’ll sell it to you, but their service isn’t for me. Am inclined to go to Dothan or Panama City next time. Sales 5 star; Service 1 star. More
by joanne.mariannafirst
Employees Worked With
Sheila Stewart, Nicholas Allen
December 23, 2024
Originally scheduled my Honda for a repair of a water leak - suspected to be air conditioner leaking into vehicle. Had to cancel service due to scheduling conflict. Tried to reschedule two weeks later. W leak - suspected to be air conditioner leaking into vehicle. Had to cancel service due to scheduling conflict. Tried to reschedule two weeks later. Was told that they don't handle water leaks of any kind anymore...as of about two weeks ago. Then they referred us to a local Gerbercollision shop. Went to Gerber location near our home. They said their location didn't handle leaks either but other locations did. Was given a printout of the supposed locations. Called the next location. They told me they didn't do leaks either. Only collision work. Gerber was also confused why this dealership would refer a water leak to them. Called this dealership back to let them know that Gerber didn't handle that kind of job and probably shouldn't refer any more leaks to them. This dealership was confused by this information and that they don't handle leaks anymore. Thanks for the runaround. More
by susanoh72
Employees Worked With
Michelle Bunk, Wyatt Arrington
December 17, 2024
Quick, efficient and thorough in checking all the important areas of the engine. Checking brakes, tires and lights alleviates any problems that might potentially arise if not noticed during the serv important areas of the engine. Checking brakes, tires and lights alleviates any problems that might potentially arise if not noticed during the servicing. Going over the report with customer after a service call is something I value. It alleviates any worries that something has not been thoroughly checked and reported to me that might cause problems in the near future. I have received excellent service in the 16 years I have been coming to Proctor since moving to Tallahassee. More
by janerobinsonads
Employees Worked With
Zach Fuller, Krystina Erickson
