
Proctor Honda
Tallahassee, FL
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Proctor Honda is still and has always been very friendly and very helpful. I bought my car from them about two years ago and ever since then, I have never used any one else, regardless of the problem that and very helpful. I bought my car from them about two years ago and ever since then, I have never used any one else, regardless of the problem that I have had. I go there for oil changes, check tire pressure, repairs, and anything else that I have ever needed. The staff is very friendly and always explain everything to me in detail, even without me asking. I always deal with Rocky Harrell and never use another service advisor. I do not know very much about cars and could easily be taken advantage of when it comes to things being repaired and prices but they never have and always are very helpful. Rocky is awesome when answering my questions and arranges that the shuttle service (that they provide free of charge to take you to and from work or anywhere else if you have to leave your car there for some reason) always picks me up on time and gets me to work on time as well. He is always so friendly and makes polite and interesting conversation while I am waiting, and if anything is ever wrong, explains things to me and calms me down about the situation with my car. I live closer to Thomasville, but I always drive to Proctor Honda in Tallahassee to get my car serviced no matter what. I will continue to go there for every need I have as long as Rocky is still employed there and am able to use him as my service advisor. I definitely recommend this dealership to anyone and everyone!! Also, their restrooms and whole dealership is very clean and sanitary and that is definitely a plus as well!! More
I came in for an issue with my navigation system and Rocky was the best service manager I have ever encountered. He offered me a beverage while I waited and made sure the shuttle took me to work expedi Rocky was the best service manager I have ever encountered. He offered me a beverage while I waited and made sure the shuttle took me to work expeditiously. After my car was finished the shuttle came and picked me up and returned me to the dealership. My experience was smooth and quick. I will definately visit the dealer again. More
Proctor Honda has always been very friendly and very helpful. I purhcashed a new vehicle from Proctor 2 years ago and since then, I have never used any one else, regardless of the problem that I have ha helpful. I purhcashed a new vehicle from Proctor 2 years ago and since then, I have never used any one else, regardless of the problem that I have had. I go there for oil changes, check tire pressure, repairs, and anything else that's needed pertaining to my vehicle. Allison is very friendly and always explain everything to me in detail. I always deal with Allison;she always go above and beyond. Allison is awesome when answering my questions and arranges for transpotation for me to reach my destination. She is always so friendly and polite. And always informing me regarding the status of my vehicle while I am waiting, and if anything is ever wrong, explains things to me about the situation with my car. I will continue to go there for every need I have as long as Allison is still employed there and am able to use her as my service advisor. I definitely recommend this dealership to anyone and everyone. More
THE STAFF IS VERY HELPFUL! ANYTIME I HAVE A PROBLEM THEY DO ANTHING TO KEEP ME AS A CUSTOMER! I DON'T GO ANYWHERE ELSE TO GET A OIL CHANGE, I'M WILLING TO WAIT IN THE LOBBY TO HAVE SERVICE DONE ON MY CAR! A DO ANTHING TO KEEP ME AS A CUSTOMER! I DON'T GO ANYWHERE ELSE TO GET A OIL CHANGE, I'M WILLING TO WAIT IN THE LOBBY TO HAVE SERVICE DONE ON MY CAR! ALLISON WORKS VERY HARD AND VERY FRIENDLY! I WOULD RATHER GO TO PROCTOR THAN THOMASVILLE! More
Everyone is very nice, and knowledgeable which is the main reason why I go there. Along with the waiting area being very spacious and clean, they offer coffee and breakfast snacks. I highly recommend main reason why I go there. Along with the waiting area being very spacious and clean, they offer coffee and breakfast snacks. I highly recommend this place for service on all vehicles. I have never had a bad experience there. More
I have been a customer of Proctor Honda for 7 years. I have always been very impressed with their work. The reason I keep coming back, however, is because of Rockie Harrell in service. I own a 2001 Honda have always been very impressed with their work. The reason I keep coming back, however, is because of Rockie Harrell in service. I own a 2001 Honda Civic that has given me problems, but Rockie is always amazingly professional, friendly, and eager to help. I have been stranded and called him at 9pm and he helped me arrange a tow for my vehicle while being reassuring and friendly. He is a true asset to Proctor Honda, and I am happy to remain a customer there as long as they continue to employ individuals like Rockie. I would gladly recommend him to my friends and colleagues, and I have! More
Allison was very helpful and attentive. The staff was excellent and made me feel comfortable. It was the best experience i have ever had at a car dealership! I would recommend them to everyone i know! I excellent and made me feel comfortable. It was the best experience i have ever had at a car dealership! I would recommend them to everyone i know! I will definitely bring my car to Proctor for all future services. More
I have been very pleased with the quality of service i have received at Proctor Honda. Rocky and team have always been very kind and polite and have given prompt service. I would recommend anyone with a have received at Proctor Honda. Rocky and team have always been very kind and polite and have given prompt service. I would recommend anyone with a Honda bring their vehicle into Proctors Service Department to have service done. Rocky and team are quick to answer any questions you may have about your car or truck and can provide a solution to any issues you may have. I WILL NEVER TAKE MY CAR ANYWHERE ELSE!!! More
The customer service at Honda has always been very professional and they try to accommodate you with all your requests. I have only used Proctor Honda and feel that they posess the qualities you coul professional and they try to accommodate you with all your requests. I have only used Proctor Honda and feel that they posess the qualities you could be proud of. When we called them for service, other than the regular maintenance, they took us right away. More
I only recently found out about this review site but I have always had a good experience with the service department at Procter and have always had the same representative (Rocky Harrell) help me. Invari have always had a good experience with the service department at Procter and have always had the same representative (Rocky Harrell) help me. Invariably I get honest information, reliable service and excellent support (transportation shuttles, after-hours drop off, etc.). I rely on Procter and Rocky in particular for both regular maintenance (oil changes, scheduled service) and when I have had particular service issues. Unless I move I'll continue to have my Element serviced here and would recommend it to others. More