
Proctor Honda
Tallahassee, FL
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My husband and I had an awsome buying experience with Proctor Honda. I first connected with Terri Rutledge online, who was very patient with me and provided me with all the answers to my questions. And Proctor Honda. I first connected with Terri Rutledge online, who was very patient with me and provided me with all the answers to my questions. And I had a lot of questions, as we had not yet determined which model we were interested in purchasing. After about a month, and many e-mails back and forth, my husband and I made it into the dealership. Once again, Terri was very patient with us, gave us time to look at all the different models, and explained to us all the pros and cons of each, as it pertained to our specific needs. Patrick was the finance manager who worked with us on our purchase. He was just as helpful, and made a process that is almost as cumbersome as buying a house, seem like a breeze. We ultimately ended up with an Accord and love it! We've always been big Toyota fans, but they may be hard pressed to get our business back. Honda may just have a new client for life, if all our dealings go that smoothly. Thanks Terri and Patrick. We appreciate you! More
I didn't know that it could ever be this simple to buy a car. Wes was friendly and professional. There wasn't a moment that I felt pressured and there were no hidden tricks up his sleeve. I would recomme car. Wes was friendly and professional. There wasn't a moment that I felt pressured and there were no hidden tricks up his sleeve. I would recommend Proctor Honda to anyone wanting to buy a new or used car. I first contacted the dealership through their website and then was immediately contacted by an internet car salesman (Wes). The entire experience was great. I bought a 2009 Civic Ex Sedan for a very reasonable price. I will definitely go back to Proctor Honda, specifically Wes the next time I need to buy a car. On top of having amazing service a week and a half after purchasing my car I received a box of cookies from Proctor with a note that said how much they appreciated me as a customer. More
Andy provided great service while I worked with him in purchasing my new car. He was always on top of everything and kept me updated as to when I would receive my car. This was the best car buying experie purchasing my new car. He was always on top of everything and kept me updated as to when I would receive my car. This was the best car buying experience that I've had. I highly recommend Proctor Honda. Thanks Andy!! More
It was the easiest we've ever bought a car... we got an email quote from Mike and when we went to purschase the price was the same... we traded in my husband's car and got exactly what we wanted for it... email quote from Mike and when we went to purschase the price was the same... we traded in my husband's car and got exactly what we wanted for it... no hassle!!! overall it was the best experience we've had buying a car! More
I would like to say that I appreciated the fact that I was not pressured in purchasing my vehicle. The salesperson allowed the vehicle to sell itself and not give a rehersed script on all the benifits of was not pressured in purchasing my vehicle. The salesperson allowed the vehicle to sell itself and not give a rehersed script on all the benifits of the Honda Pilot. If you are looking to purchase a new or used Honda I strongly recommend Proctor Honda. More
From the very beginning Andy was extremely personable, not pushy, and let my friends and I do the shopping. He didn't try to rip us off when we chose my car (the Fit). He was fair and honest and defies not pushy, and let my friends and I do the shopping. He didn't try to rip us off when we chose my car (the Fit). He was fair and honest and defies the generalization of a "car salesman". Mike was really good at his job helped me understand what I was signing. He too was friendly. The gray-haired finance man came out to discuss the numbers for a few minutes. He was straight forward and to the point. That helped a lot. This is my fourth car purchase experience and by far the BEST one ever. I will highly recommend Proctor Honda to anyone. More
I contacted a number of dealerships by email for price quotes, and received a reasonable and timely quote from Proctor. Price negotiation over email was easy, and the final price was quite reasonable. My quotes, and received a reasonable and timely quote from Proctor. Price negotiation over email was easy, and the final price was quite reasonable. My email contact, Michael Grindberg, allowed my to schedule a time that was convenient for me to take delivery, without requiring a deposit or claiming I had to take delivery that day. When I took delivery, the price was as agreed. Price did not change one I got into the F&I office. The F&I person, Patrick Williams, did not play any games with monthly payments other than the standard extended warranty pitch. After signing all the papers, the salesperson put on the license plate, sat me down in the car and explained the standard features, and I drove away. Overall a very easy, low-pressure car buying experience. Proctor lived up to its reputation and I would certainly buy from them again. More
I have dealt with Donnie Young since 1993 when purchasing a vehicle for myself or friends.My last dealings with Donnie was 2 years ago when my daughter needed a reliable SUV.I called Donnie and without hesit a vehicle for myself or friends.My last dealings with Donnie was 2 years ago when my daughter needed a reliable SUV.I called Donnie and without hesitation he had my daughter in a Honda Pilot within a few hours.This is my 5th vehicle that I have purchased from a dealership that Donnie was working at.I am still driving the 1993 Toyota Camry that Donnie sold me back in 1993. My wife is driving a 1999 E320 Mercedes that Donnie sold me. And again my daughter is driving a Honda Pilot and a friend of mine is driving a Acura TL that Donnie sold her. My daughter was in town for Christmas this week (12-25-08) and her engine and VM light was on. I tried to get her in to service but Zack said he couldn't see her until Monday (12-29-08). I told him that my daughter was from Savannah, GA and was leaving on Sunday (12-28-08) and I just wanted to make sure the Honda Pilot was safe to drive, but that didn't matter to Zack. I called Donnie and he called me back within 5 minutes and told me to send my daughter in and Zack would check it. Had it not been for Donnie and his caring for his customers I would not been able to rest at ease knowing my daughter was on the highway and something could have happened. That's why I will continue to deal with Donnie when it comes to purchasing a vehicle. I spent 5 hours at Toyota one Saturday trying to get a deal for a friend of mine and it didn't happen. I left Toyota and called Donnie and within 1 hour Donnie my friend was driving away in a used Acura TL. Donnie doesn't pressure his customer's and ALWAYS go out of his way to satisfy his customers.I ALWAYS recommend family, friends to Donnie when they want a reliable vehicle and a HONEST salesman. Donnie keep that big bright smile and continue to be the best of Tallahassee car salesman. More
You talk about a turn-around! My experience with Proctor was amazingly positive, and that is coming from a guy who swore he would never buy a Honda again (still smarting over those crazy tires on the Odysse was amazingly positive, and that is coming from a guy who swore he would never buy a Honda again (still smarting over those crazy tires on the Odyssey Touring edition). Doug and his manager, Tony, bent over backwards to EARN my business. If my neighbors wouldn't complain, I would shout-it from my roof-top every night: I LOVE PROCTOR HONDA AND THEIR COMMITMENT TO ME, THE CUSTOMER!!! More
2 years ago I decided to trade in my 5 month old Chevy.. wanted a new Honda CRV. Proctor Honda was wonderful. I was able to by the car in 2 hours! Great service from sales and then from the service dept. wanted a new Honda CRV. Proctor Honda was wonderful. I was able to by the car in 2 hours! Great service from sales and then from the service dept. I even recommend this dealership to my sister and neice. My niece purchased a new Honda Accord last Septmeber. We all are having Happy Honda Days from this great dealership. I will return again. More