Proctor Honda

We couldn't have had a better experience! After discussing our specifications for my new car on Tuesday, Ray had it picked out and ready to go when we met on Saturday morning. He's been our salespe discussing our specifications for my new car on Tuesday, Ray had it picked out and ready to go when we met on Saturday morning. He's been our salesperson for 10 years and continues to follow up periodically just to see how things are going. Customer service at Proctor Honda is a #1 priority in sales AND in the service department. More

The sales experience was wonderful. No high pressure sales tactics, just good customer service. We received a fair price for our trade-in, and a good price on the car. When we picked up the car on the sales tactics, just good customer service. We received a fair price for our trade-in, and a good price on the car. When we picked up the car on the day of purchase, the car was clean with a full tank of gas. Very good customer service! Mary was wonderul to work with and I would highly recommend Proctor Honda! More

Mark Poole made my visit to Proctor Honda so easy. I live 2 1/2 hours from Tallahassee. He quoted me a price over the phone and when I finally got there the price was still the same. He helped my car live 2 1/2 hours from Tallahassee. He quoted me a price over the phone and when I finally got there the price was still the same. He helped my car transition so much simpler to include setting up my daughter's car seat in my new vehicle. THANK YOU MARK!!! THANK YOU PROCTOR HONDA!!! More

I went to Proctor Honda looking for a 2009 Pilot, everyone I ran across was very polite. I scheduled a test drive via email and when I showed up Michael Grindberg was ready and we took a drive and I everyone I ran across was very polite. I scheduled a test drive via email and when I showed up Michael Grindberg was ready and we took a drive and I left, there was no pressure and he did not question me albeit he did answer all of mine. I came in the next day and told him what I wanted and he brought it over for my inspection and we started the process. Before he looked at my trade in he asked what I expected to get for it and I told him a range. When he came back the trade in value was higher than my expectation which was a surprise and showed me that they were honest so I knew I would buy their product. One gentleman even made me some coffee while I was with the finance officer, he noticed that I was interrupted while making my coffee so he asked how much sugar and creamer and brought it to me. They did not stick me in a cubicle; I felt free to roam around while waiting and I did. The receptionist had copies of a crossword puzzle at her desk and they have snacks and drinks. All in all it was a great experience and I would highly recommend it to even the most skeptical car buyer. More

My fiance, Heather Harris, and I visited Proctor Honda in 2008. We purchased a pre-owned, certified CRV. Mark Poole helped us with the purchase and really put us at ease while we were there. Mark treated 2008. We purchased a pre-owned, certified CRV. Mark Poole helped us with the purchase and really put us at ease while we were there. Mark treated us like people, not a "sale". Much different than car salesmen we've dealt with in the past... you know the kind... beads of sweat rolling down their foreheads, the "pitch", and the impetuous approach that can be such a turnoff to regular everyday people like me and Heather. We'll be back to see Mark for our next vehicle. The Service department perpetuates the positive experience we've had with Proctor Honda. Rocky and James (and the rest of the staff) take the time to explain what the car needs when we bring it in for service while helping work with the warranty to make sure things are covered. There aren't many service dpartments that will take the time to do that for customers, especially in such a fast-paced environment. Again, they treat us like people... keeps us coming back. Plus, we get to say hey to Mark! Endless thanks, Heather Harris (soon to be Teter) and Ryan Teter More

traded 07 fit for a new cr-v. needed more passenger room, ease of entry. pleased with overall experience. 4wh drive very hard to locate in the south. the 2wh drive is excellent with the traction control. cou ease of entry. pleased with overall experience. 4wh drive very hard to locate in the south. the 2wh drive is excellent with the traction control. courteous employees and always available as I changed my mind often about color, 2 or 4 wheel drive, new or used. willing to work with me on the changes. was lucky as the color and interior ,ex-l, was on the lot and available. More

I have been buying cars from Proctor Honda since 1998. The employees here are almost like family to my wife and I. In particular, our salesperson, Dave Csaba, is one of the most pleasant and knowledgeable The employees here are almost like family to my wife and I. In particular, our salesperson, Dave Csaba, is one of the most pleasant and knowledgeable guys to work with in buying a car. There is no pressure to "get you into" any particular model. He asks what are you looking for and then tries his best to find a car and deal that suits your budget. It is almost not fair for us to write a review as this is the 8th car we have bought or leased from Proctor (including 2 for my daughter) since 1998. Each time we were greeted by various employees in a friendly manner, offering us cold drinks or coffee and asking us if they could help. The service department is as good as the sales section-always helpful, courteous, and knowledgeable. On top of all that, Honda cars sell themselves. We have never brought one of our Honda's in for anything other than routine maintenance. We have owned 2 Civics, 2 CR-V's, and 4 Accords-all from this dealership. More

The entire team was extremely helpful and courteous. The buying experience was nice and the follow-ups after the vehicle was bought expressed a real concern with customer satisfaction. Every employee there buying experience was nice and the follow-ups after the vehicle was bought expressed a real concern with customer satisfaction. Every employee there greeted us as if they were welcoming us into their own home. They sent us away with a freshly cleaned car filled with gas even though I was the driver that used the gas depleted from the tank. I have already suggested relatives drive down from Atlanta to purchase their next vehicle. More

Andrew helped me with getting a new (to me) 2007 Hinda Civic Si. Originally I wanted a black 4 door and my credit isn't the greatest. Andy never gave-up for me. Keeping me constantly up to date with the l Civic Si. Originally I wanted a black 4 door and my credit isn't the greatest. Andy never gave-up for me. Keeping me constantly up to date with the lender and the dealer, so that I was aware of what I need. In all, from the time I test drove the Civic Si Thanksgiving weekend, to when I got the car, last weekend, he was constantly helping me and working with the finance manager at the dealership. I had previously mentioned my credit, well I wasn't able to get the black 4-door Si, but he kept an eye out for me and got me the same year in a 2-door blue. Within minutes it grew on me more than the black because the blue just had more character and looked far sportier in the 2-door option. The things that mattered the most when it came to my salesmen was that he never gave-up even when I wanted to and he was kind and well informed, not just about my finacial situation and how it related to the lenders, but also the automobiles themselves. He made my first car purchase an enjoyable one. I would come back to Proctor Honda to buy my next car. More

I've know Mr. Young for almost 20 years and I purchased my 1st car through Mr. Young. I was really nervous about purchasing a car. I've always been told that a woman should never ever go to the car lot a my 1st car through Mr. Young. I was really nervous about purchasing a car. I've always been told that a woman should never ever go to the car lot alone, because the car dealer(s) would take advantage of her. So I decided to go alone and when I arrived at the car dealership, I'll never forget Donny's wonderful smile and how friendly, professional and knowledgeable he was about the product he was selling. To make a long story short, whenever my family or friends need to purchase a car I will always refer them to Mr. Young. Thank you Donny so much for helping me as well as my family with our purchases. Brenda More