Proctor Honda
Tallahassee, FL
Filter Reviews by Keyword
By Type
Showing 1,540 reviews
Mike and Patrick were not pushy and did everything they could to make sure we were comfortable with terms, price, and even comfortable just waiting on paperwork to get done. Mike did a great job correspond could to make sure we were comfortable with terms, price, and even comfortable just waiting on paperwork to get done. Mike did a great job corresponding over email and had everything ready for us when we got there. When we requested new tires be put on the front because the old ones were pretty bald, they did it without hesitation. Top notch customer service. More
I bought my new Honda Fit at Proctor Honda about a month and a half ago. (And I feel bad about waiting this long to write a review, but I’ve just been having so much fun driving my car, I’ve hardly at time and a half ago. (And I feel bad about waiting this long to write a review, but I’ve just been having so much fun driving my car, I’ve hardly at time to do anything else!) I had never bought a new car before, and I had never bought a car on my own (and being a young girl, I wasn’t sure what to expect as far as that goes...), but the whole thing was extremely easy and stress-free. Actually, the whole process of researching cars and narrowing down my choices before I actually went into the dealership was 300 times more stressful than any part of the actual buying process. I think it was so easy mainly because of the people at Proctor Honda. They are extremely nice, patient, thoughtful, and not at all pushy. Mark Poole (my sales rep) and Tony Heiberger (the sales manager) were wonderful, and they worked with me to get a great deal. (I had found a lower price elsewhere, and they were more than willing to match it. They actually gave me a slightly lower price than the other guy.) The finance department was great, too. They worked hard to get me a low APR (despite being a first-time financer) and were patient while I asked a million questions. Overall, I had a great experience at Proctor Honda, and I would recommend them in a heartbeat! More
This was my fifth new car transaction with this dealership over the last several years.AS usual I do my homework before I go in...I have a price that I am not willing to go above ( which they do no dealership over the last several years.AS usual I do my homework before I go in...I have a price that I am not willing to go above ( which they do no know )...and every time their first offer has been below that price, and better than other offers I have received. I don't like "haggling", and I don't like being played for a fool. I ask for their best deal...and seem to get it, with no pressure or "tricks". The final paperwork is always just what we have agreed on. I used to hate "shopping" for a new car till I started dealing with Proctor Honda, More
Doing business with Proctor was nothing short of great. Like most people, I shopped 3 different Honda dealers even though Proctor’s is my local dealer. It was nothing against them, or my salesman, Mark Po Like most people, I shopped 3 different Honda dealers even though Proctor’s is my local dealer. It was nothing against them, or my salesman, Mark Poole, I just had to make sure I was getting the best deal. They were not pushy at all and they even encouraged me to challenge their offer. When all was said and done, I got the best price on my new Honda in Tallahassee thanks to the Proctor Honda Low Price Assurance. The other dealers just could not match their final price. The paperwork process was fairly easy and best of all, there were no surprises when I got into the fi nance office. I look forward to doing business with this dealer in the future. Thanks! More
They gave us a good price on a new Fit but couldn't help with trade-in value of our old car. Also their loan offer wasn't as good as what our bank offered. They were accommodating by letting us sell our old with trade-in value of our old car. Also their loan offer wasn't as good as what our bank offered. They were accommodating by letting us sell our old car ourselves for cash at the dealership and using that as partial down payment. It worked out well, but it was a bit of a hassle. They were not forthcoming with any free extras, such as floor mats, and they wouldn't remove their ridiculous $300 delivery fee for "paperwork". We'll likely shop around again for our next car and I will recommend others do the same. More
Dave is a very patient man. I needed a car very badly mine was on it's last leg. Dave showed me car after car after car. He was alway available and he always had a smile on his face. He came into the dea mine was on it's last leg. Dave showed me car after car after car. He was alway available and he always had a smile on his face. He came into the dearlership on his day off for the closing which I was 4 hours late for. He never gave up. I am so happy with my new Honda. It is so nice to go out in the morning and start my car and not have to sit for 5 minutes before I could back out. I was not happy with the price which Dave didn't have anything to do with. I know he had to go to whom ever was in charge. Both my loan officer and my mechanic said it was a good car but I paid too much for it. I would recommend the Honda dealership and Dave Saba as the best place to buy a car in Tallahassee. Thanks so much! Barb Smith More
After researching onlne and locally for a new car, I spent several days visiting various dealerships in town, looking at and driving several vehicles and talking with different salespeople. It was not spent several days visiting various dealerships in town, looking at and driving several vehicles and talking with different salespeople. It was not until I saw the Honda Pilot and talked with Andy Scott and drove the Pilot that I fell in love with it. It had many more features for the price than I had imagined being able to include in my purchase. Andy was very patient and not "pushy" or over anxious to make a sale, which impressed me. He was always courteous and helpful and considerate. After our initial discussion about the financing, I was concerned that we would not be able to come to an agreement, but between Andy, Tony Heiberger (Sales Mgr.) and Patrick Williams (Finance Mgr.) working HARD to find a way, we settled on a 36 mo. lease/purchase deal that fit my budget and made my heart happy. After driving the Pilot for four days now, I am even more thrilled with the vehicle, its comfort, its ride, and its amenities. And, oh, my teenage grandchildren also LOVE it (especially the technical gadgets and the XM radio system!) I have owned Ford Explorers and a Toyota Highlander in recent years, and, although I liked them all, I know I will LOVE this automobile. It may even be my "forever" car! Thanks, Honda! More
From the beginning the sales personnel were low key but very helpful in our initial search for the model we were interested in. Once we decided on the model, the sales person was very helpful but again lo very helpful in our initial search for the model we were interested in. Once we decided on the model, the sales person was very helpful but again low key, not pressure type or "sales type". Received a very good price and they worked with us on delivery of the model and color, etc. we wanted. Everything about the dealership was 1st rate. Had a small problem with out bank and the financial person was very, very helpful to resolve the problem. We highly recommend this dealership, and all the individuals we worked with. Go to others and then deal with them!! More
From the beginning the sales personnel were low key but very helpful in our initial search for the model we were interested in. Once we decided on the model, the sales person was very helpful but again lo very helpful in our initial search for the model we were interested in. Once we decided on the model, the sales person was very helpful but again low key, not pressure type or "sales type". Received a very good price and they worked with us on delivery of the model and color, etc. we wanted. Everything about the dealership was 1st rate. Had a small problem with out bank and the financial person was very, very helpful to resolve the problem. We highly recommend this dealership, and all the individuals we worked with. Go to others and then deal with them!! More
Very easy to work with - via email, phone and in person. No pressure put on us at any time to buy the car. Provided all info I requested. Didn't drop price as much as I'd have liked on dealer demo with ov No pressure put on us at any time to buy the car. Provided all info I requested. Didn't drop price as much as I'd have liked on dealer demo with over 2000 miles, but threw in a few extras. Very patient with our 2 year old daughter. Excellent child play area. Very clean bathrooms. Would recommend the dealership to anyone looking for a Honda. More