
Proctor Honda
Tallahassee, FL
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The service repesentative treated me and my car with respect. When I brought my car in, Brian explained to me what was planned for my car and the estimated cost. The car was ready, as he had said, soon respect. When I brought my car in, Brian explained to me what was planned for my car and the estimated cost. The car was ready, as he had said, soon after lunchtime. When I picked up my car, Brian told me everything that was done for my car and everything that I should keep an eye on. The charges were just as he had estimated. My car is definitely running more smoothly now and the cost was much less than I originally thought it would be. I will be back to Proctor's for service because Proctor's has earned my trust and given me a pleasant experience in giving my car the service it needed. More
Outstanding service from the first contact on the internet, the salesman, to closing with Mike at finance. Price was exceptional and it was well worth the 150 mile drive to take ownership of the vehi internet, the salesman, to closing with Mike at finance. Price was exceptional and it was well worth the 150 mile drive to take ownership of the vehicle. I've owned five honda vehicles and number six was by far the best Honda buying experience of all. I'd definately recommend Proctor Honda to my friends, and I'll be back. More
I bought my new Honda Accord in March 2002 from Proctor Honda.It was a good investment! I have had almost zero problems and the few problems I've had were minor. Like the light in the clock going dark. Wel Honda.It was a good investment! I have had almost zero problems and the few problems I've had were minor. Like the light in the clock going dark. Well that set me back about $4.00. Proctor Honda is where I purchased my car and they are the only people who have ever serviced it. I trust these guys! They don't push anything, they just tell me how things are and if I can get by for now without having to get new breaks or tires and such, then they will let me know if it's something that needs attention now. It's a comfortable feeling to know the people who service your car are not out to get anything they can. I do not ever get the feeling that "something is not right". I would love to have a new Honda but my 10 year old Accord is doing just fine. Besides, it's only got about 84,000 miles on it and running as good as it did when it was new. That's a really good thing because I'm not able to buy a new car now anyway LOL. I guess my main message here is Proctor Honda is a good place to purchase a car and get it serviced. I have zero, none, nadda a problem with Proctor Honda. They are a good group of honest people who want to make their customers pleased. I'll stay with them always. Mike Miller More
I developed an unexpected problem with my Honda Civic over the weekend and called Proctor Honda first thing Monday morning. I had the great fortune of dealing with Victor Whaley who invited me to bring over the weekend and called Proctor Honda first thing Monday morning. I had the great fortune of dealing with Victor Whaley who invited me to bring the car in as soon as I was able to. I had feared that it would take me several days to get an appointment but was very pleasantly surprised to learn that Proctor could take it that very morning. While he was waiting, Victor checked my service records and learned that I was past due on a few maintenance items. He greeted me when I arrived, had all the paperwork ready in a flash and I was on my way to work within minutes. During the day, he kept me apprised of the progress of the repairs and even called to advise me of other conditions that were noticed when the "hood was up." Victor was very honest in his opinion of whether the work had to be done now or could be deferred to a later date. In other words, he was not trying to sell my unnecessary repairs which I greatly appreciated. My car was ready when promised. The amount due was the same as what was quoted to me when he called. Overall, I was very pleased with my experience and will not hesitate to return to Proctor Honda for service if the need arises. More
It is always such a pleasure to visit the Proctor Honda service department. They immediately diagnose the problem, explain in detail what needs to be done and the cost, and deliver on time, every time. I service department. They immediately diagnose the problem, explain in detail what needs to be done and the cost, and deliver on time, every time. I have two Hondas that I trust to the Proctor's team and will continue to be a loyal customer, as I have been since 1992, for all of my service needs! More
My experience with Proctor Honda was wonderful I made an appointment with Doug Clifford who was very nice and very understanding as to what my needs were, he did a great job in helping me obtain the car tha appointment with Doug Clifford who was very nice and very understanding as to what my needs were, he did a great job in helping me obtain the car that I wanted at the price point I needed. Thanks Doug you made it happen! More
Six years ago I was with my sister when she bought her 2006 Accord. I was amazed with the ease of her buying experience. No pressure. I knew then that I wanted to buy a Honda the next time I bought a v 2006 Accord. I was amazed with the ease of her buying experience. No pressure. I knew then that I wanted to buy a Honda the next time I bought a vehicle. I recently retired and planned to buy a CR-V when I next bought a new vehicle. My husband and I were looking on the internet at the Proctor inventory. The next day I called about a sable green 2011 CR-V that we had seen. Unfortunately that particular vehicle had already been sold. That afternoon, even though it was raining, we visited the Proctor dealership. We told Tony McPherson what model we were looking for and he immediately brought a 2011 CR-V up for us to look at. It had the leather seats, moon roof, etc. and we knew this was the vehicle for us. Just to make sure, Tony brought a 2012 for us to look at; however we were already sold on the first vehicle we test drove. After we told Tony the 2011 CR-V was the one we wanted to purchase, he brought us their best offer. Even the financial paper was completed with ease. By the next afternoon we were the proud owners of our 2011 loaded CR-V. Thanks Proctor Honda and all the staff we came in contact with. More
I recently purchased my second car from Proctor Honda. The customer service is always wonderful and I ve always had great experiences with the service department. I can t imagine going anywhere else! The customer service is always wonderful and I ve always had great experiences with the service department. I can t imagine going anywhere else! More
Duke, There has been a significant improvement in the quality of the Service Reps at Proctor Honda, compared to previous visits. Victor was my Service Rep, and I found him to be very affable, friendly, k quality of the Service Reps at Proctor Honda, compared to previous visits. Victor was my Service Rep, and I found him to be very affable, friendly, knowledgeable, a great listener and devoted to customer satisfaction. This is the first time I met Victor, and I really enjoyed talking with him. Billy who provides shuttle service for customers is always a pleasure to ride with, and a great conversationalist. Billy remembers me from previous visits. He has always been top notch. Both Victor and Billy exemplify the best customer service quality in town. One Very Satisfied Customer, Joel Lanier More
For the past 6 years, we have had our vehicles serviced with Proctor Honda. Our service experience has always been excellent. There has never been a time where we haven't been satisfied. The service sta with Proctor Honda. Our service experience has always been excellent. There has never been a time where we haven't been satisfied. The service staff are always courteous and polite. Thank you! More