Proctor Honda

I have gotten in the habit of taking all of my vehicles to Proctor Honda because of the competent service department. Everything about it is very professional and easy. It may cost a bit more than an indep to Proctor Honda because of the competent service department. Everything about it is very professional and easy. It may cost a bit more than an independent mechanic...but the benefits outweigh the cost. Victor is always very polite and give me an honest breakdown of what the tech finds going on with the car. I also appreciate the comfortable waiting are. I am able to carry on my busines at one of the desks and enjoy coffee as well. Nice to do business with More

When Tony Badia at the express service counter came over to talk to me, I thought I was going to miss class because of my walk in service request. He assured me that he would be able to get me out of the wa to talk to me, I thought I was going to miss class because of my walk in service request. He assured me that he would be able to get me out of the waiting room on time. The team work of the service department, the technicians, and the service support department was working as well as my Honda was after I drove off to class... on time. Excellent job Tony Badia and Proctor Honda, I'm happy that Proctor Honda is my service department. More

I came in to see about my battery starter and it turned out that i needed a new battery that was covered under warranty but not covered under me. Because of this there was a lot of back and fourth between out that i needed a new battery that was covered under warranty but not covered under me. Because of this there was a lot of back and fourth between Protor Honda and Anderson Honda in MAryland where I brought my car. Even though the turn out was not quite what I expected, Tony Badia was excellent. He was patient, understanding, and still tried to the best of his ability to get me the satisfaction I deserved. More

I rate my visit as excellent because Mr. Victor Whaley made my visit extra special. While I was waiting, Mr. Whaley advised me that my wait would be alittle over an hour, I told him I had no problem with made my visit extra special. While I was waiting, Mr. Whaley advised me that my wait would be alittle over an hour, I told him I had no problem with that because I was in search of another vehicle for my daughter. Mr. Whaley went above and beyond the call of duty. He took me to sales car area and introduced me to Doug. We have been through a lot the last past 2 weeks with our daughter's accident and total loss of her 03 honda. The compassion Mr. Whaley gave made me feel right at home. He is to be commended and a monetary token of appreciation would be great too. I will always return a happy customer as long as you keep employees such as Mr. Whaley. More

Proctor Honda is the Only dealership I have ever worked with that left me with a positive feeling. The entire process was no-nonsense and hassle free start to finish. I have purchased 2 cars from Mary Smit with that left me with a positive feeling. The entire process was no-nonsense and hassle free start to finish. I have purchased 2 cars from Mary Smith, both new and used, and was taken care of expertly. For my second purchase my situation left me with only 60 minutes to go from start to end of the signing process and both Mary and financing completed the process with no additional sales pressure, and on time. Proctor is the Only Honda dealership I will purchase from after negative experiences elsewhere. Proctor Honda is honestly the only dealership I have stepped foot on where I do not feel as though I will be taken advantage on from every angle, and that is genuinely appreciated. More

I am a first-time Honda owner, and this was my first experience with Proctor Honda. To begin with, I was pleased to find that my time was treated with great respect. I arrived when the doors opened at experience with Proctor Honda. To begin with, I was pleased to find that my time was treated with great respect. I arrived when the doors opened at 7:30, and I had to be at work by 8:30. I was greeted almost immediately by Zachary Fuller, who processed all the information within just a few minutes, and I was out the door a few minutes later in the shuttle. The driver, Billy, had me to work by 8:25. He was also kind enough to wait until the end of the day to pick me back up, so that I would miss as little work as possible. Upon my return, Zachary explained everything I needed to know thoroughly, and very patiently answered all my questions. I then paid my bill and was back on the road in no time. I was pleased, and impressed, by the overall courtesy and professionalism displayed by everyone I encountered. I rated the pricing as "good" only because I haven't researched the competitor's prices, so I don't really know how they compare. But my bill was well within, and even slightly below, my expectations, so I was pleased about that. Everything else was just great and I will certainly bring my Civic back for future servicing. More

This is our second Honda and we have always used Proctor Honda Service for all car service needs. The staff are attentive, polite and friendly. The over all atmosphere at Proctor Honda is very customer fr Honda Service for all car service needs. The staff are attentive, polite and friendly. The over all atmosphere at Proctor Honda is very customer friendly. More

Service was completed in a very quick and timely manner, and all employees I worked with were very professional, friendly, and courteous! We will absolutely return for future service needs. and all employees I worked with were very professional, friendly, and courteous! We will absolutely return for future service needs. More

LOVE my accord. Had it 3 years now. great service. great follow up. will never use another dealership. ever!! Terri Rutlege was very fair and easy to work with. Three years later she is still checking in wi follow up. will never use another dealership. ever!! Terri Rutlege was very fair and easy to work with. Three years later she is still checking in with me from time to time to be sure that I am satisfied. This NEVER happened when I bought my car elsewhere in the past. More

My wife and I over the years have done business and owned several Honda's and Acura's in Los Angeles. Great cars and great service!. I am pleased to report that my recent visit to Proctor Honda's Service Dep several Honda's and Acura's in Los Angeles. Great cars and great service!. I am pleased to report that my recent visit to Proctor Honda's Service Department also went very well. Honda is very smart indeed to breed brand loyalty through not just good sales but also excellent after-sales service. Paul Testa More