Proctor Honda

Great Staff! Purchased a car less than a month into driving around town and a slight issue occurs. Without a doubt the service team at Proctor Honda took great car Purchased a car less than a month into driving around town and a slight issue occurs. Without a doubt the service team at Proctor Honda took great care of my Honda. More

Totally Great! The team really took care of all my car needs and will continue to have my car serviced there! They are great to work with... Thanks! The team really took care of all my car needs and will continue to have my car serviced there! They are great to work with... Thanks! More

Stranded in Tallahassee During a family vacation while driving through Tallahassee in sever weather our accord broke down. The damage appeared very severe. I contacted Zach During a family vacation while driving through Tallahassee in sever weather our accord broke down. The damage appeared very severe. I contacted Zach in the service department and explained my situation, and that is when our worst nightmare turned into the best dealership service experience I have ever had, or heard of. Transportaionless in a hotel away from home we were referred to a more than reasonably priced tow service which picked me up retrieved the vehicle and delivered us both to the dealer. Our personal issues regarding transportation were more than accommodated by the shuttle service and the Driver was proffesional and personable providing information about the sites we passed as though he were a tour bus with the city, easing our tension and distracting our daughters from the stress of the situation. Our repairs were diagnosed honestly and concisely, performed quickly and shockingly affordable. We were not local customers nor will likely return and received this quality of service. If considering a new car purchase imagine the service you would be provided, and if you too are Stranded in Tallahassee I recommend you call Zach at Proctor Honda, he'll get you on the road ASAP and turn a tragedy into an experience worth writing this long review about. Thank you Zach and everyone at Proctor Honda for saving our vacation. More

Outstanding Service My wife and I were traveling to Tallahassee to visit friends. We decided to take a scenic rout. About 80 miles North of Tallahassee in the middle of My wife and I were traveling to Tallahassee to visit friends. We decided to take a scenic rout. About 80 miles North of Tallahassee in the middle of no where I heard a noise in the front end of my Odyssey. The noise was getting louder and louder. I stopped and checked out the noise. The shroud in front of my left tire that WAS attached to the bumper and fender came loose and the tire tore it up. I was worried it would damage the front bumper or fender or both! I got on my phone and looked for a Honda dealership. I found Proctor Honda in Tallahassee, I called and got Jessica Harris in the service department. She wondered if I could get the van there by four and that was out of the question since it was late in the day and I knew I had to limp along. She said to drive slowly and bring in the van first thing in the morning. I am from Charlotte NC and worried traveling home without a repair would really mess up the front end. I was not sure Proctor Honda would have the part since Tallahassee is a small city. We were in town for a couple days and an extended stay waiting for a part was also troublesome. I met Jessica first thing and she looked over the van. She was very reassuring and told me not to worry about the van they would take care of it. I wondered if she had the part and she told me more than likely but in the worst case they would fix it so I could get it home without further damage to my van. OK, good deal. I was shocked when I got a call from Jessica AN HOUR later telling me the van was fixed. Are you kidding me, that is OUTSTANDING service. My pal took me back to Proctor Honda. He was surprised at the short time it took to fix my van. We checked out the front end and sure enough a new piece was installed and looked great. Proctor Honda and Jessica Harris, WELL DONE! This experience was outstanding. The trip home was worry free. I know my pal is going to let his friends know about my experience. Thank you Proctor Honda, I really appreciate your help. More

Best Car Buying Experience EVER!!!! I had the pleasure of buying a car from Proctor Honda in March 2015, and I can honestly say it was the most pleasant car buying experience I have ever I had the pleasure of buying a car from Proctor Honda in March 2015, and I can honestly say it was the most pleasant car buying experience I have ever had. The salesman, Jacob Moreno, was a complete delight to work with, great sense of humor, attentive, not pushy but very enthusiastic, a genuine pleasure to deal with. I deeply appreciated that I was not attacked by a mob of salesmen when I arrived on the lot, I hate feeling like chum in a pool full of sharks which is how I have felt at most other dealerships and all I want to do then is LEAVE. Here I was very comfortable to stay and consider options. I also deeply appreciated the absence of the PA systems hollering for people via speakers all over the lot. It was a peaceful and enjoyable place to do my business and I will absolutely be taking my wonderful new car there for service for many years to come. Just like I will return there again to make another purchase when that time arrives. AWESOME place!! The man in finance was excellent too, but I don't recall his name! Wish I did. More