Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Proctor Honda
Tallahassee, FL
1,636 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,636 reviews
August 19, 2015
Proctor Honda Service Dept. I would highly recommend P. H. Service team. They were very attentive and they take care of my car if it were there own. Oh' Jim the gentleman that gr I would highly recommend P. H. Service team. They were very attentive and they take care of my car if it were there own. Oh' Jim the gentleman that greets you is like an old friend! More
by gg1219
Employees Worked With
Jim
August 14, 2015
Irresponsible customer service I've taken my car to Proctor Honda a few times and have received terrible service each time. About a year ago I took it in for an oil change and ment I've taken my car to Proctor Honda a few times and have received terrible service each time. About a year ago I took it in for an oil change and mentioned a few other problems that they should check (like parking brake light on, window not always rolling down). After waiting for 4 hours, they told me that they didn't do anything except change the oil. Another oil change took 2 hours. I learned from that never to use a dealership for an oil change. About a month ago, I took my car in because the air conditioning had stopped working. Despite making an appointment, they told me that they couldn't fix the air conditioning that day, and I should bring it in some other day in the morning so that they could check it out. So I brought it back the next week at 8 am, and took their shuttle service to work. I called midday to check on the progress, and they had no update. I called in the afternoon, still in their open hours, and no one answered. They kept my car overnight without telling me they were going to. Luckily, I found a ride home, but I had been planning on driving my own car home that day. The next day I called, and they told me the fix would be over $700, so I just had them shuttle me back to the dealership and picked up my car. When I asked why they never called to tell me they would be keeping my car overnight, they told me that my "service advisor" assigned to me had been gone all week. They had no idea what happened. I will never go back to Proctor Honda again. More
by jlstinn
Employees Worked With
Thomas Alexander, Jessica Harris, Kerry Hartley
August 02, 2015
Service My son purchased a civic si from them took the car for the first oil change 8:30 am appointment get the car back 2:30 pm no oil change been don. Spok My son purchased a civic si from them took the car for the first oil change 8:30 am appointment get the car back 2:30 pm no oil change been don. Spoken with service manager he stated that he never ask for oil change and he told him next time reed the service order. We filed a complaint against them with American Honda. An absolute disgrace never go back again More
by ferencfodor
Employees Worked With
Chuck Browning
August 01, 2015
Not Pushy in the Least Mike is the best car salesperson I have ever dealt with. My wife has severe motion sickness, and finding a car she could tolerate was very important Mike is the best car salesperson I have ever dealt with. My wife has severe motion sickness, and finding a car she could tolerate was very important to us. When I explained this to Mike, he pulled the car around, handed us the keys, and said, "Take it out and drive it for as long as you'd like." As soon as we were in the car, my wife turned to me and said, "We're buying our next car from this guy." We'd never heard of a salesperson just letting a customer take the car, but I think Mike recognized that this was a special situation. When we brought the car back, Mike asked how we liked it, and like any good salesperson, he suggested we buy the car that day. But when we said we'd have to think about it, Mike wasn't pushy at all. He gave us his card and asked us to call after we'd thought about it. It took us a few months to decide to buy the car, and when we went back, Mike made the process very easy. He offered a little more for our trade than the upper limit of the Bluebook trade-in value range, and the whole process went very quickly and smoothly. He even called a few days later and asked if the new car was working out well for us and told us to call if we needed anything. We really couldn't have asked for a better salesperson than Mike. We'll definitely be going back to him when we're in the market for a car again. More
by dwb
Employees Worked With
Mike Grindberg
July 22, 2015
Excellent Service Proctor Honda Service served me in a timely matter less than an hour for tire rotation and oil change. Always a pleasure doing business with Proctor. Proctor Honda Service served me in a timely matter less than an hour for tire rotation and oil change. Always a pleasure doing business with Proctor. More
by Tabbi32304
Employees Worked With
.
July 20, 2015
Prompt and Exceptional I visited Proctor Honda to have service done on my vehicle for an airbag recall. I had a 7:30am appointment, and at 11:45am I got a call that the car I visited Proctor Honda to have service done on my vehicle for an airbag recall. I had a 7:30am appointment, and at 11:45am I got a call that the car was already ready to go! Everything was in order inside the car and I was very impressed with the promptness of the service. The only recommendation I have is to perhaps find a way to make coordinating the appointment more efficient. The lady at the dealership and I had to play phone tag for a few weeks before we finally talked. If there was a way to speak to someone right away rather than leaving a voicemail every time (for the recall) that would be helpful. More
by annak23
Employees Worked With
Cheryl, Joanie Schindler
July 09, 2015
Return We have enjoyed the friendly service of this dealership for several years. Having used others, we have compared them with PH, and this is the place to We have enjoyed the friendly service of this dealership for several years. Having used others, we have compared them with PH, and this is the place to which we return. More
by roy123
Employees Worked With
Jessica Harris
June 26, 2015
Proctor Honda Service department Great experience with Proctor Honda Service department. Getting checked in and out was very fast and efficient. Staff was extremely friendly and hel Great experience with Proctor Honda Service department. Getting checked in and out was very fast and efficient. Staff was extremely friendly and helpful. Could not have been treated any better! More
by itguychris
Employees Worked With
Sheila Walker, Jessica Harris
June 24, 2015
Great Service, Even on an Old Car I drive a 2004 Honda Element, bought new from Proctor in 2004. They've been servicing my car ever since, and I appreciate the fact that they treat me I drive a 2004 Honda Element, bought new from Proctor in 2004. They've been servicing my car ever since, and I appreciate the fact that they treat me like a new customer! Pay attention to the service deals on their website, as well. Sheila Walker was great to deal with, but the van driver is my favorite. He makes the ride a pleasure! More
by AMcK
Employees Worked With
Sheila Walker
June 16, 2015
Excellent service I had a wonderful experience at Proctor Honda with Sheila Walker. I had to get my first oil change for my new car. She was quick and very helpful an I had a wonderful experience at Proctor Honda with Sheila Walker. I had to get my first oil change for my new car. She was quick and very helpful and kind. I highly recommend Proctor Honda to anyone. Mo Baker was my salesman and was extremely helpful. I was in need of a car very quickly since someone ran into my other car and totaled it. I haven't bought a new car in a long time and was nervous about it. It is a big step. Mr. Baker helped me through the process and quickly worked a deal where I could purchase the very model I had my eye on. Everyone has been very nice at Proctor Honda. Joanie Schindler sent an email immediately asking how everything went with my oil change and if I was satisfied. Thank you for a great experience. Samantha Bodiford More
by bodifords
Employees Worked With
Mo Baker-Nafal, Sheila Walker, Joanie Schindler
