Pristine Mitsubishi

My name is Edwin Jose Ayuketah from Cincinnati Ohio. I have a very sad experience with this so-called Pristine Mitsubishi. I bought a 2019 Mercedes Benz GLS 450 4Matic in September 2023 through a salesp I have a very sad experience with this so-called Pristine Mitsubishi. I bought a 2019 Mercedes Benz GLS 450 4Matic in September 2023 through a salesperson called Mike. All transactions were done online and over the phone. I paid(cash) a total of $46,560 or so. I was asked to purchase insurance for the vehicle which I did through Progressive for 6 months renewable. I was to get a refund for my taxes and registration which was fraudulently calculated in the price. I called them about that, and as usual, they tendered apologies. To date, I am yet to receive the check. I paid a trucking company that picked up the car and delivered the car to my address on 10/04/2023. Surprisingly, the only piece of information that came along with the driver was a former owner's (a lady) death certificate. No bill of sale, title, etc etc in order to register and drive the car. Since then, my wife and I have called out there more than 80 times, all in smoke. I just spoke with another rep today, 11/15/2023 at 1 pm Eastern who played their usual tricks of transferring my call to a manager and the call dropped after about 7 minutes. It should be recalled that this is the corollary of this so-called dealership. This is a very sad and bitter experience. As I write, I wonder if this company is aware of the HIPPA rules and regulations that they violated by sending me a death certificate belonging to a previous owner. Violating her privacy, etc. I will advise buyers to stay away from this dealership. I am going to tweet as well as seek legal advice on this issue. More

Every terrible thing (BAIT & SWITCH, UNEXPLAINED FEES) you've heard about a car dealership can be found at Pristine Mitsubishi. Inquired about a pre-owned vehicle that had been on their lot since May o you've heard about a car dealership can be found at Pristine Mitsubishi. Inquired about a pre-owned vehicle that had been on their lot since May of 2023. Marketing reached out and offered to assist me with an appointment. Salesperson also reached out with pictures and confirmed the vehicle was available. When I asked about fees staff continuously dodged the question and changed the subject. Avoiding any discussion of numbers and explanation. When I asked about the out the door price, that's where the magic occurred and the car was no longer available. Cue the bait and switch. Although that car was gone, miraculously there were 2 other similar vehicles for 5-10 thousand more. Even their staff disagreed and tried to distance themselves from the dealership practice. Save your time and look elsewhere. More

Sales persons are confused how to deal and negotiate with the customer Most the time non sales person pose as sales person the customer Most the time non sales person pose as sales person More

Pristine Mitsubishi deserves an award for excellence and the MVP is Andrew P. He’s genuine , honest and doesn't push to make you give more than you say your able to pay. U look online and schedule a test dr the MVP is Andrew P. He’s genuine , honest and doesn't push to make you give more than you say your able to pay. U look online and schedule a test drive. Mitsubishis galore of course but surprisingly many other luxury brands included. This guy gets the job done and put me in a new 2019 (less than 20k miles)Ford Mustang and made the payments not much higher than my 13 Hyundai elantra. -300 down and low apr. I even convinced my wife that buying a mustang was something we had to do to be fiscally responsible. I dont know if she fully believed that but she loves taking it out for a spin. Thanks Andrew P. For saving me money and for trusting me enough to go with me on the test drive. The donuts were epic and we def made that light hehe j/k. But seriously check em out online and see for yourself. In and out under 2 hours and even checked in that night to see how I liked the car. Or to tell me not cool for the sick fishtails leaving the parking lot. Either way he sounded happy for me and The whole team at Pristine Mitsubishi made that the easiest and most enjoyable car buying experience period! Go to there website and see for yourself but make sure driving a really nice car for a really great price is something u want in your life:. Because thats what your gonna get when u do business with Pristine Mitsubishi. More