Priority Toyota Springfield

My experience was good and excellent. l really enjoyed buying a car at Springfield Toyota and the help of Charles Otto made it even better. Thank you guys so much for your help. l really enjoyed buying a car at Springfield Toyota and the help of Charles Otto made it even better. Thank you guys so much for your help. More

Excellent service and maintenance I witnessed that these dealership and its employees take care of my Toyota Camry as if it was their own. Especially I really do thank Mr. Carrol p. Hy I witnessed that these dealership and its employees take care of my Toyota Camry as if it was their own. Especially I really do thank Mr. Carrol p. Hyman for making me feel valued at this dealership and have all my issues resolved with quality work and service. THANK YOU ! More

Good experience and plz try to expand business open ur franchise in MD hot places is st barnabas,bowie,Waldorf laurel so nice experience I love it and plz try to expand business open ur franchise in MD hot places is st barnabas,bowie,Waldorf laurel so nice experience I love it More

the best!! I came in looking for a used car and left with a brand new scion iM. Will and Christina were so welcoming, informative, helpful, and most of all they I came in looking for a used car and left with a brand new scion iM. Will and Christina were so welcoming, informative, helpful, and most of all they were so patient! I had never bought my own car before and they helped me every step of the way. After 4 days of dealerships everyday all day, I'm glad I stopped here and got my dream car !! Thanks again Will Park and Christina from financing. More

Best truck buying experience ever! Stopped by to deal with Paul who was a nice guy but he was busy so I ended up dealing with William Park! I explained to him that I was closing on a h Stopped by to deal with Paul who was a nice guy but he was busy so I ended up dealing with William Park! I explained to him that I was closing on a house and was unable to buy a Tacoma for several weeks but he still took couple of hours to explain the differences between each model and took me on a test drive on 3 different models without a complaint! Then he followed up with me to see how I was doing and the new house situation went, so when I was finally ready. I called William Park to talk about the TRD off road in beautiful blue I loved! He explained to me that the truck I wanted was sold (go figure, it was about 2 months before I finally went back) but if I gave him a deposit, he will personally make sure the truck I wanted in the color I want will be here! So with a little bit of worry, I gave him a deposit and my god! He drove all the way to northern pensylvannia to pick up the exact truck I wanted at no extra charge! He called it the "customer service done the right way" and boy was he right! It's safe to say I am highly satisfied with my beautiful blue Tacoma and my sales guy William Park. I will recommend him to anyone looking for a new Toyota! More

Awesome he told me get me in an hour and he did.i recommend To anyone Mr Carol Hyman is a professional.i will recommend this leadership to anyone I know to buy a new car as well as service. This dealership To anyone Mr Carol Hyman is a professional.i will recommend this leadership to anyone I know to buy a new car as well as service. This dealership is very good. More

☆Awesome Experience☆ Superb service I will highly recommend toyota priority. I got the best customer service. If you looking for an awesome person I will highly recomm Superb service I will highly recommend toyota priority. I got the best customer service. If you looking for an awesome person I will highly recommend Mr Sangar. His customer service is one of the top priorities and extremely helpful and knowledgeable and his customer service is appreciate able. I will definitely recommend my friends to go Toyota priority springfield and stongly recommend the best salesman (Mr Sangar ?????) More

Excellent service I followed Paul Sonnhalter from Alexandria to Springfield because he is trustworthy and honest. As a single woman, I need someone who cares about my I followed Paul Sonnhalter from Alexandria to Springfield because he is trustworthy and honest. As a single woman, I need someone who cares about my car's maintenance and safety ... Paul does care about his customers and their safety! More

HORRIBLE SERVICE DEPARTMENT I liken the service department to a zoo or a kiddie playground. A lot of people running around, appear to not be doing anything except playing around I liken the service department to a zoo or a kiddie playground. A lot of people running around, appear to not be doing anything except playing around with co-workers, giggling, and not helping any customers. I took my car in at 9:30am for an oil change. I called at noon, no one could tell me the status of my car. I called back at 2:30, still no one had a clue. Each time I called they promised to call me back with the status, but no one ever did. I got off work at 3pm, went to the service dept., you guessed it, no one knew the status of my car. After checking for about 15 mins, they told me it would be another 10 minutes to do the paperwork. I talked to a svc mgr about my dilemma for a simple oil change, but they seemed disinterested and downright ignored me as they were looking at their computer doing something else while I was explaining my dilemma. I only went to Priority Toyota because it is close to my job site. But I regret that move and will NEVER return there again. They are truly unprofessional there and the place is literally like ZOO! I normally go to Passport Toyota -- where everyone is professional and they keep you informed about the status of your vehicle. TAKING MY CAR TO PRIORITY TOYOTA WAS THE BIGGEST MISTAKE OF MY LIFE. I WILL NEVER EVER GO THERE AGAIN. TRULY UNPROFESSIONAL PEOPLE WHO ARE CLUELESS ABOUT WHAT CUSTOMER SERVIC IS ABOUT. More

Horrible service since the Jennings family sold it Horrible service. Don't go there! They say parts are ready when they're not. I've gone in person THREE TIMES asking for a certain part, was told it wa Horrible service. Don't go there! They say parts are ready when they're not. I've gone in person THREE TIMES asking for a certain part, was told it was in, and then when I went in for service there was no record of the part being ordered. I asked for one service and they performed another unnecessary one, making me wait an hour and a half. They don't tell you when your car is ready from service. AWFUL SERVICE. More