Priority Toyota Springfield

Customer Priority Kirk Etter was wonderful in helping make a difficult decision to buy a new car. He was very patient and attentive explained everything and went out o Kirk Etter was wonderful in helping make a difficult decision to buy a new car. He was very patient and attentive explained everything and went out of his way to help me make this difficult decision. Followed up to make sure that I was happy with the car. All the staff members were very courteous, helpful and explained the process. More

Satisfaction Guaranteed With Paul Sonnhalter I purchased a 2008 Toyota Avalon February 2016. Within 6 months the car needed service on several occasions leaving me frustrated and regretting purch I purchased a 2008 Toyota Avalon February 2016. Within 6 months the car needed service on several occasions leaving me frustrated and regretting purchase. Speaking with Paul Sonnhalter, service manager took ALL matters personally and resolved every issue at no cost. Occurring over 2,000 dollars. His genuine concern, honesty and efforts completely turned the negative into a POSITIVE experience. His no nonsense professional attitude is a asset to us all. EXCEPTIONAL customer service. I recommend Paul and his Service Department for outstanding performance concerning customers needs not the dollar. A man you can trust. I now am a proud owner of a Toyota Avalon thanks to Paul Sonnhalter. I am forever grateful!! More

Rock N' Roll If you need Toyota service in the Springfield area, Paul Sonnhalter is your man. He made our frame replacement process painless and worked diligently If you need Toyota service in the Springfield area, Paul Sonnhalter is your man. He made our frame replacement process painless and worked diligently to keep costs down. Paul is a no nonsense, straight shooter. Definitely recommend dealing with him for service..... More

Transparent process helped me. :) Charles was explaining every step away for difficult decision making process for me. I was able to trust him, and he made sure I was satisfied with e Charles was explaining every step away for difficult decision making process for me. I was able to trust him, and he made sure I was satisfied with every possible way. I appreciated his efforts to understand what I wanted and tried to accommodate. Also, like to thank his manager Stan. They were a great team!!! More

HAD A PLEASANT AND EXCELLENT SERVICE THROUGH GEORGE This is the second service I have done at Priority for my Toyota 4runner I bought from this dealer and I am so impressed by everything. George did my This is the second service I have done at Priority for my Toyota 4runner I bought from this dealer and I am so impressed by everything. George did my servicing within an excellent period of time even though I did not have an appointment. Coming from a previous experience with my First Toyota Sienna from lustine, I did not consider having service through Toyota, I serviced that car always outside. Obviously Priority is giving me Priority treatment right from purchase and through my two services. I will want everyone to go to Priority. Thanks George. More

Great service As always, these guys offer a great service experience. The dealership is clean and the employees are friendly and helpful. They go the extra mile t As always, these guys offer a great service experience. The dealership is clean and the employees are friendly and helpful. They go the extra mile to make sure that things are done right and that the customers are happy. It is little wonder why this place is always busy. I am a repeat buyer and will buy a Toyota from them as long as I am interested in buying a Toyota. Highly recommended. More

Great Service! This is a nice new service center and customer service is exceptional. Carroll Hyman happened to be the next available service manager when I brought This is a nice new service center and customer service is exceptional. Carroll Hyman happened to be the next available service manager when I brought my car for service here over 1.5 years ago. Since then I schedule all maintenance visits only with him - all service is done as promised and without delays. I would highly recommend seeing Carroll for all your car service needs. Hopefully this wouldn't affect his availability to continue helping old customers in the same timely fashion as he does now. More

Truly Exceptional I worked with Charles Otoo and he made my buying service truly exceptional, less time was also involved. He was clear in his presentation of numbers a I worked with Charles Otoo and he made my buying service truly exceptional, less time was also involved. He was clear in his presentation of numbers and accessories. I will recommend him to every person. More

Top Notch Service Both Paul Ramage and James Hibbert went the extra mile with personal service. Outstanding service and extremely detail oriented. Willing to search u Both Paul Ramage and James Hibbert went the extra mile with personal service. Outstanding service and extremely detail oriented. Willing to search until they located the vehicle I wanted. More

My experience was good and excellent. l really enjoyed buying a car at Springfield Toyota and the help of Charles Otto made it even better. Thank you guys so much for your help. l really enjoyed buying a car at Springfield Toyota and the help of Charles Otto made it even better. Thank you guys so much for your help. More