Priority Toyota Springfield

Outstanding A great place to purchase a new car. The sales consultant Wahab Wazaiy was very helpful and knowledgeable. Simply outstanding! Upfront, honest, and mo A great place to purchase a new car. The sales consultant Wahab Wazaiy was very helpful and knowledgeable. Simply outstanding! Upfront, honest, and more importantly, treated with respect and dignity. He was simply amazing :) Everybody was helpful and willing to provide a great customer service! More

Awesome hospitality!I I would recommend Priority Toyota to all my friends and colleagues! Very helpful and everyone is top notch professionals! Everyone that came into my p I would recommend Priority Toyota to all my friends and colleagues! Very helpful and everyone is top notch professionals! Everyone that came into my proximity checked to make sure I was helped and that just makes a person feel appreciated! More

The best place Thanks to Victor Ibarra and his team this is the place to buy your next ride I guaranteed it also nick smith for the finance option Thanks to Victor Ibarra and his team this is the place to buy your next ride I guaranteed it also nick smith for the finance option More

Wonderful Transaction We just purchased a new Highlander from Priority Springfield, VA Toyota. From start to finish it was a great experience. Our sales rep Asif Aryubi i We just purchased a new Highlander from Priority Springfield, VA Toyota. From start to finish it was a great experience. Our sales rep Asif Aryubi is an absolute pro. He touched all of the bases, listened to our needs, and was not pushy. We had no intention to purchasing that day, however, at the end of the appointment we were so comfortable with the entire experience we went ahead and bought the car. We found the entire staff at the dealership to be knowledgeable, polite and friendly. I would be remiss if I did not mention also Jonathan and Catherine in customer service. All in all, this was the most pleasant car buying experience I have had in my 79 years. I would recommend them to anyone. More

Fantastic Service Service was absolutely great! I arrived before my appointment time and was processed immediately. I was kept informed of the vehicle status and the br Service was absolutely great! I arrived before my appointment time and was processed immediately. I was kept informed of the vehicle status and the briefed at the end of service. More

Earl is a 5 star salesman! Bought a used s2000 from the used car department and dealt with EARL, his manager JAIME and the finance manager NICK. Best car buying experience I've Bought a used s2000 from the used car department and dealt with EARL, his manager JAIME and the finance manager NICK. Best car buying experience I've ever had! Earl was very professional but wasn't too pushy and his manager helped me get to the right price. NICK got me an aggressive financing rate and the paperwork was very smooth. Even the service department was a pleasure to work with. Dwayne was very timely and professional. These guys at priority are top notch! More

Working hard for your trust From the time I inquired about buying a new car through my first service appointment, the staff at Priority Toyota Springfield took care of me. My sal From the time I inquired about buying a new car through my first service appointment, the staff at Priority Toyota Springfield took care of me. My sales rep, Adrian Torres, guided me through the buying process and finance manager Christina Cowan was very helpful and working out the best deal for my budget. And I must give major kudos to Dwayne McClain who took care of me on my first service appointment; he made sure my service was done quickly and done right the first time. I'm very impressed with Priority Toyota Springfield and I enthusiastically recommend you buy your next car from them and you have your current car serviced by them. More

James Did the Impossible! James was able to order a very rare 2017 Tundra TRD Pro for me when all other dealers in a 40 mile radius told me they weren't available yet for purch James was able to order a very rare 2017 Tundra TRD Pro for me when all other dealers in a 40 mile radius told me they weren't available yet for purchase. The truck took a bit of time to arrive but James followed up with me on a regular basis with updates, and because of our constant interactions I had complete faith that he was taking care of me. Sure enough the truck arrived and James promptly notified me. I recommend James to anyone looking for a knowledgable, honest, eager, and thorough salesman who isn't just looking for a quick sale. Thanks James! More

Great customer service Yesterday the left (driver side) windshield wiper arm was completely broken off my car. I live in Fredericksburg and took my car to the Toyota dealer Yesterday the left (driver side) windshield wiper arm was completely broken off my car. I live in Fredericksburg and took my car to the Toyota dealership there. They didn't have the part, so they gave me the number to Priority. I called the parts department and they had one left in stock. They pulled the part and held it for me. I hopped on 95 and went straight there. I got the part along with new wiper blades and went to the service department to see if they would be able to install the part especially because it was raining. Instead of making me wait for what I'm sure would have been at least 2-3 hours, they grabbed a mechanic and took care of it in like 10 minutes. They only charged me for the parts, no labor. I couldn't have been more thankful. It would have been awful trying to drive back down 95 without a wiper. Anyways, thank you so much Priority Toyota for taking care of my car and for the amazing customer service. More

Oil changed Scheduled for an oil changed one day ahead. I requested a full synthetic oil with warranty discounted price $59.00 include tax and service fees. Today Scheduled for an oil changed one day ahead. I requested a full synthetic oil with warranty discounted price $59.00 include tax and service fees. Today, I brought my 2010 highlander in for an oil changed; an hour later, oil changed was completed, technician used conventional oil with $38.25 include tax and fees. I made a complaint, he said because my SUV required 5W30 conventional, this dealer carry only 0W20 full synthetic. Should they consult with a customer before the service? No, they do not. A technician said he will redo, it will take only 15 minutes, that is not good excuse or good make up. A manager was standing behind but do nothing to make a customer satisfying. 2 out 3 services was not satisfied. Definitely, I won't come back. More