Back

Priority Toyota Springfield

Springfield, VA

2.1
406 Reviews

7601 Loisdale Rd

Springfield, VA

22150

Directions

By Type

Showing 406 reviews

August 15, 2024

I bought a used 2013 Chevy Silverado from them on 7-22-24. Shortly after my purchase, a mechanic told me the truck had been in a flood, a fact later confirmed by another mechanic. I am not mechanical More

by pat
Recommend Dealer
No
Employees Worked With
Alex Kirkland
Aug 16, 2024 -

Priority Toyota Springfield responded

Hi there Pat, We do want to assure you that your concerns are important to our team as we strive for professionalism and accessible communication for our customers. Therefore, it's unfortunate to learn about the initial trouble you had in reaching us. I apologize for any inconvenience, and I look forward to speaking with you directly to work towards a proper resolution for this matter. Thank you, Aaron Tschirhart - Sales Manager - aarontschirhart@lithia.com

Aug 19, 2024 -

pat responded

Aaron - Thank you for your prompt response. I emailed you on Friday, haven't heard back. Email me and let me know when you can chat.

Sep 11, 2024 -

pat responded

Just to close the loop, I wanted to say that Aaron was responsive and accommodating. We reached a solution that I think was fair for both of us. Thank you!

December 31, 2023

The process of purchasing a new vehicle here was completely transparent. At the beginning we were presented with a quote that contained all the costs that made up the final purchase price, so it wa More

by onarock01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Akalu Tadesse, Doris Alvarado, Patrick Honore, Megan (dealer concierge), Jim Carey
October 01, 2023

I bought a pre-auction car expecting better quality since it is from a Toyota dealership. It failed Maryland inspection because of engine mount. They don’t warranty, clean or inspect the car but charge over More

by SwindledPurchaser2023
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Amen
September 26, 2023

A company that is penny wise and a dollar poor. zero stars for my purchase. but more stars because some of the staff were so kind and helpful. I bought a used car from Priority. I specifical More

by Mann
Recommend Dealer
No
June 16, 2023

Incompetent! Tried to order a replacent key, for over a month & after 4 visits & attempts to resolve, still no key, no refund. More

by KAAO_211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manager Juan, Juan Melendez
Jun 19, 2023 -

Priority Toyota Springfield responded

We are extremely sorry to hear of your poor experience with our dealership. Please reach out to priorityrep@priorityauto.com with further concerns regarding your experience. Thank you.

April 29, 2023

Today, April 29, I was at Priority Toyota Springfield for a 60k maintenance on my 2018 Corolla SE. After a few minutes the technician told me the car needed to have the brakes replaced. I said to myself – ho More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Name not in the list
March 16, 2023

Our experience with Hector and Priority Toyota on the purchase of our new Highlander Hybrid has been excellent start to pickup of vehicle. More

by Maryandtedkosowski
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hector Amaya
Mar 16, 2023 -

Priority Toyota Springfield responded

Great news! Thank you so much for your review of our dealership!

March 07, 2023

Exceptional team. Hector represented high level experience and professionalism. Top notch experience and I will revisit and purchase again when upgrading future vehicl More

by Jdyoon25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector Amaya
Mar 10, 2023 -

Priority Toyota Springfield responded

Awesome news! Thank you so much for your review of our dealership! We look forward to working with you again in the future.

February 23, 2023

On February 9, 2023, I purchased a 2019 4Runner, when I made this purchased a traded a Jeep Wrangler. Of course, it had a loan in which Priority Toyota Springfield was to pay off. When making the deal we o More

by vbhall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Hector Amaya
Feb 23, 2023 -

Priority Toyota Springfield responded

We apologize for your poor experience with our dealership. We never want our customers to feel this way. We encourage you to reach out to priorityrep@priorityauto.com with further concerns regarding your experience.

February 17, 2023

My name is Lorenzo I buy a use toyota carry 2017 I am very. Disappointed whit the answer the finance and the use cars manager they give about the 2 head liths they say they Chek 120 point but those head More

by lorenzoventura
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Christina Cowan, Ahad Yonus, Anthony Woods
2
...