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Priority Toyota Springfield
Springfield, VA
404 Reviews
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Showing 404 reviews
July 25, 2019
Best Experience I called Priority Toyota in search to purchase a new Highlander after I stopped by Bill Page Toyota and a salesman by the name Jae picked up. After sp I called Priority Toyota in search to purchase a new Highlander after I stopped by Bill Page Toyota and a salesman by the name Jae picked up. After speaking with him I was not to sure if I wanted to go in the dealership since he did not want prvoided me a price over the phone but I went and saw him about a 10 days later. Before I went into the dealership I spoke with my Vietnamese friends who purchased a RAV4 from Priority and he told me that Jae was amazing. He told me that he did not purchased a car from Jae but told me that his friends purchased cars from him and that they were all happy and had a pleasant non high pressure experience working with Jae. Because of the stories he told me I gave Jae a call and went to see him. We did not buy our car on ur first visit but during this time Jae was very patient and understanding of our needs during the whole process. He even stayed late to assist us get our car and made sure everything was right the first time. There was hiccup at delivery but far enough it was not problem for Jae since he let us go that day and had a appointment for us couple days later to address the issue and during this time his followed up was amazing. I knew everything that was going on. Jen was our finance manager and she was very patient with us and answer all our questions and and made sure we were taken care. This car buying experience was easy since I had a team from Priority that cared. Jae and Jen is very efficient and pleasant to work with since he/she was all about making the customer happy at the end of the day. If anyone is in a market for a new Toyota go see Jae Yang since he is a advocate for his customers. If you want the best price go to Priority Toyota since I got the lowest price in town better than Bill Page. Thank you and we love our SUV. More
by LN72
Employees Worked With
Jen Han, Jae Yang
July 24, 2019
Very friendly, Helpful and Efficient If you are in the market for a Toyota, do not go anywhere else but Priority Toyota Springfield! I had an awesome, stress-free experience purchasing a If you are in the market for a Toyota, do not go anywhere else but Priority Toyota Springfield! I had an awesome, stress-free experience purchasing a 2019 Toyota Corolla Hatchback with the help of Jae Yang. Jae was not like any other salesman I have worked with. He was very understanding of my situation and got me an amazing deal! I highly recommend talking to Jae if you are interested in a car at Priority Toyota Springfield. Oh yeah and if you didnt already know, FREE OIL CHANGES FOR LIFE and ENGINE GUARANTEED FOR LIFE, how can you beat that!? Thank you Jae and everyone else at Priority! More
by MD
Employees Worked With
Jae Yang
July 24, 2019
Best Customer Service Dealership in DMV Area Earlier this month I visited Priority Toyota in Springfield and had the best car buying experience in my life. It was me and my mother and I was worri Earlier this month I visited Priority Toyota in Springfield and had the best car buying experience in my life. It was me and my mother and I was worried but had the best time buying our new 2019 Camry. Our sales consultant was Jae Yang. He was the funniest sales consultant we met and the most knowledgeable sales consultant we met. Jae and his manager Haithem make this car buying experience very memorable and made it a happiest day for me since it was my first car purchase after I graduated from college. The team at Priority Toyota gave us a once in a lifetime deal. Jae Yang, Haithem Najar, Jenny and Delma.Marcus, were all incredible and believe me, you want to work with this team. They were attentive, accommodating, kind, professional and worked with us to create an incredible deal on a Camry from start to finish. Great pricing, Great financing, Great delivery. We have worked with other dealership but we never experience the customer service that Jae provided us that day. I will always do business with Jae since he explained step by step on what's happening next. Jae even went into the finance office to ensure that we got treated right. We never experience that from other dealerships. Jae and Delma explained everything to us provide an amazing package for us to owe our new Camry with ease. IF YOU ARE IN THE MARKET FOR NEW TOYOTA MAKE SURE TO GO SEE JAE YANG FROM PRIORITY TOYOTA IF YOU WANT THE BEST CUSTOMER SERVICE EXPERIENCE. No need to go to other dealerships and play the back and forth game just go SEE Jae and his Team at Priority. Thank you so much to all the personnel I had a chance to work with at Priority and we will continue to do business with you guys as long as Jae, Haithem, and Delma is working there since we want to be loyal to such an amazing team. You guys ROCK! More
by Toyota2011
Employees Worked With
Delma Cueto Finance Manager, Haithem Najar, Jae Yang
July 14, 2019
The Best Owner, salesmen & finance department We are soo beyond pleased with EVERYONE here at Priority. Mr. Rana was soo brutally honest & upfront with us on EVERYTHING. Thanks ALOT Mr. Rana 🌟 We are soo beyond pleased with EVERYONE here at Priority. Mr. Rana was soo brutally honest & upfront with us on EVERYTHING. Thanks ALOT Mr. Rana 🌟 🌟 🌟 🌟 🌟 More
by HappyCouple
Employees Worked With
Amar Rana
June 21, 2019
BEST SERVICE EVER! JUST RECENTLY VISITED PRIORITY TOYOTA SPRINGFIELD AND I MUST SAY I HAD THE BEST SERVICE I HAVE EVER RECIEVED IN MY MANY YEARS OF PURCHASING VEHICLES. JUST RECENTLY VISITED PRIORITY TOYOTA SPRINGFIELD AND I MUST SAY I HAD THE BEST SERVICE I HAVE EVER RECIEVED IN MY MANY YEARS OF PURCHASING VEHICLES. I WOULD RECOMMEND EVERYONE WHO IS IN THE MARKET TO PURCHASE A NEW TOYOTA TO GO SEE MO ABDELHAMID THE SALES MANAGER THERE, HE WILL REALLY TAKE EXCELLENT CARE OF YOU. More
by yoda123
Employees Worked With
Mo Abdelhamid
June 16, 2019
Good customer service Good dealership. Sales executive was good. Helped in a good way. Everything was taken care in a well manner by the staff. Mouncef Hinani did a great j Good dealership. Sales executive was good. Helped in a good way. Everything was taken care in a well manner by the staff. Mouncef Hinani did a great job. More
by Amar92
Employees Worked With
Mustafa, Mouncef Hinani
June 08, 2019
Follow Up I have called several times about getting my temp tags renewed because I have not received my permanent tags and no response at all. I gave my email a I have called several times about getting my temp tags renewed because I have not received my permanent tags and no response at all. I gave my email address and phone number. If I get a citation for expired tags, I wonder if Priority would pay it? More
by Craig
Employees Worked With
Charles Otoo
June 06, 2019
Poor Customer Service I took my truck in for routine scheduled maintenance. They said many things were needed so I agreed to have them done. They offered the complimentar I took my truck in for routine scheduled maintenance. They said many things were needed so I agreed to have them done. They offered the complimentary wash which I accepted. When I returned to pick up the truck, it was filthy. There was a huge black grease spot on the passenger door which really stood out on the silver paint. The rest of the truck was horribly filthy. I asked the guy that brought it up to at least clean the grease off, he reluctantly did. It took me days to get the grime off the windshield. I filled a complaint and received a call after about two weeks apologizing for the issue and offering me a free detail. The lady that called said she would follow-up on how to redeem that offer. I received an email stating she called but no other information. I have emailed several times asking if it was a valid offer and have yet to hear back from anyone. I don’t guess it was a valid offer after all. More
by Rod Ballard
Employees Worked With
Suzan Danfora, Amar Rana
June 02, 2019
I never see my tried life is worst dealership I bought a new car Highlander 2019 after 3 days and then I want return it or change car to get another car I already lost 6 thousand dollars this’s un I bought a new car Highlander 2019 after 3 days and then I want return it or change car to get another car I already lost 6 thousand dollars this’s unfairness price. am not recommended my family and friends worst dealers . am not satisfaction with you guys no more buying More
by Ashu socifio
Employees Worked With
Michael Maas , Amar Rana, Earl Stevens, Michael Chacon
May 20, 2019
Very bad service In November 2018, I complained to the dealership that there was a vibration when braking and asked them to replace the brake rotors. But instead they In November 2018, I complained to the dealership that there was a vibration when braking and asked them to replace the brake rotors. But instead they just cut them down, which cannot be done for security reasons. Now again there is a vibration when braking. But they say that I have to pay for the replacement of the rotors. This is a fraud. Should I sue the company? More
by Alex
Employees Worked With
Dwayne McClain
