Priority Nissan Mazda Tyson's Corner

Theo is the Worst Just passing by one afternoon to check out an Altima!! This New-Salesman-just about jumped on us!!! OMG!!! We were just roaming around in the afternoo Just passing by one afternoon to check out an Altima!! This New-Salesman-just about jumped on us!!! OMG!!! We were just roaming around in the afternoon. Theo-The New Guy-Just about attacked us at the front door and jumped on us to buy a new car!!! What the heck..We were just roaming around! LIke he could not understand english....The worst experience in the world!!!! Do not attempt to go to this dealership!! Sharks More

Rude and horrible service I wanted to take an opportunity to share my unpleasant experience during my visit to your dealership on Sunday 24 May around Noon. I am in the market I wanted to take an opportunity to share my unpleasant experience during my visit to your dealership on Sunday 24 May around Noon. I am in the market for a new car for my teenage daughter and went to your dealership as she was interested in the Rogue Model SV. We took a test drive and asked for an Arctic Blue Color SV with a tan interior. We were told that none were available in a 300 mile radius. We agreed to go with the in stock Arctic Blue S and were given an out of door price. Since my information on the vehicle was limited to the interest expressed by my teenager that same morning, I candidly informed Mr. Firoze (Salesman) that I need an hour or two to research the best price online before committing to the car, but he kept insisting I make a deal right away. After promising I would come back within the next few hours after making sure I was getting the best possible deal (as any responsible customer does) AND that I would not be going to any other dealerships, Mr. Firoze still seemed hesitant, so I tried to negotiate with him. In response to my submission, Mr. Firoze returned back with Mr. Mike Sun (Sales manager), who expressed his displeasure at our offer by accusing me of plotting to take his estimate to another dealership and have them give me a better price, then said, "We don't have a deal" and abruptly walked away. This was witnessed by Mr. Firoze at your end and by my teenage daughter and wife. Later during the day Mr. Sun called me and when I candidly shared with him my displeasure at his behavior, his response was that I should have "done my homework before coming" to his dealership and had "wasted both his and his salesperson's time." A simple apology would have been enough, but he was unwilling to admit any wrongdoing on his end. I am extremely shocked by his behavior; I have bought cars a number of times from other dealerships before and have never experienced the rudeness or lack of customer service comparable to that I saw at Rosenthal. I sent an email narrating the incident to the GeneraL Manager Mr. William Gray and never got a response back. More

Impeccable car knowledge; super friendly; highly recommended Thankfully no sales pressure - just help understanding, checking out models, test driving and negotiating. I've bought 8 new cars, and this was th Thankfully no sales pressure - just help understanding, checking out models, test driving and negotiating. I've bought 8 new cars, and this was the most enjoyable experience. I got financing online waiting for theirs - they matched and then beat my online terms. More

Perfect! Everyone I dealt with (both out front and the Blue team) was friendly and extremely helpful in all regards. By far the best dealership I have EVER de Everyone I dealt with (both out front and the Blue team) was friendly and extremely helpful in all regards. By far the best dealership I have EVER dealt with! More

Good communications! The salesperson and the general manager were very professional, courteous, and helpful. Their communications with me and actions regarding some concer The salesperson and the general manager were very professional, courteous, and helpful. Their communications with me and actions regarding some concerns I had were excellent! More

Fast, effecient, couteous. Larry Shaeffer and his team did a first class job. He diagnosed the problem; contacted me immediately regarding alternatives and gave me an offer that Larry Shaeffer and his team did a first class job. He diagnosed the problem; contacted me immediately regarding alternatives and gave me an offer that made me comfortable. More

Kwame Odum is an Outstanding Sales Representative My wife and I worked with Kwame Odum over the course of a few hours and a couple of visits before we bought a new Mazda CX5. She and I both felt that My wife and I worked with Kwame Odum over the course of a few hours and a couple of visits before we bought a new Mazda CX5. She and I both felt that Kwame provided the best car consultation and sales experience that either of us had ever had. Not only did Kwame have an encyclopedic technical knowledge of the various options before us (Mazda and otherwise), but he was also patient, kind, and honest. Though we started out not looking forward to spending a Saturday and Monday night car shopping, Kwame actually made the experience enjoyable and relaxing.I would recommend working with Kwame Odum to any close friend or family member who was considering purchasing a new car. Again, working with Kwame was honestly the best car consultation and sales experience either of us had ever had, More

Thank you, Kwame Odum Kwame Odum was very patient and professional and I felt that he was listening to what I wanted and needed to buy. I would recommend this sales profess Kwame Odum was very patient and professional and I felt that he was listening to what I wanted and needed to buy. I would recommend this sales professional without any hesitation -- you won't be deceived nor disappointed. More

The best team ever! Jon and the purple team Rock! Jon listened to my concerns and addressed them all! I loved his attention to detail and willingness to make to sure I wa Jon and the purple team Rock! Jon listened to my concerns and addressed them all! I loved his attention to detail and willingness to make to sure I was comfortable with the process. Thanks Jon. #purpleteamrock #teampurple More

Sevice I have one word for Jon and the Purple team: OUTSTANDING! The maintenance and up-keep of my vehicle is very important, and it is refreshing to have I have one word for Jon and the Purple team: OUTSTANDING! The maintenance and up-keep of my vehicle is very important, and it is refreshing to have a service department that you can trust and count on, I look forward to my next visit. More