Priority Nissan Mazda Tyson's Corner

Service Advisors are Front Line Dealer Reps! I have had my Murano four years next month. My service advisors have been great. I have recently started working with Jon Lavigne of the Purple Team a I have had my Murano four years next month. My service advisors have been great. I have recently started working with Jon Lavigne of the Purple Team and he is wonderful. I feel that he listens to what I say and asks me good questions. He is personable and professional. When I spaced out my last appointment he called to check on me and was able to accommodate my late arrival. He must have a great relationship with the folks doing the work because so far any work done on my vehicle has been just fine. My warranty is coming up to expire next month, but as long as Jon is there, he will be a major reason for my returning. I enjoy working with Jon and hope that the dealership keeps him around for a good long time! Give that man a raise! More

Consistently great I have used Rosenthal for years, My service manager is Larry Schafer and he is the reason I keep coming back. He is so kind, professional, and as a si I have used Rosenthal for years, My service manager is Larry Schafer and he is the reason I keep coming back. He is so kind, professional, and as a single woman who knows nothing about cars I trust him. I need my car to do home health, and they keep my on the road. More

Excellent Nissan Service Team..!! The best.! Fantastic service..! The service person who helped us" Ismael" went the extra mile to provide us with excellent service..! I highly recommend him and Fantastic service..! The service person who helped us" Ismael" went the extra mile to provide us with excellent service..! I highly recommend him and the Nissan Service Team. More

Great Service I brought in my Mazda for a check engine light, I needed a couple of parts, one of which was not available at the Leesburg Pike location. The Service I brought in my Mazda for a check engine light, I needed a couple of parts, one of which was not available at the Leesburg Pike location. The Service Customer Liason, Jon Lavine was very helpful and was able to acquire the part from another Mazda location. I waited a while but he was extremely helpful and the car service was completed the same day. Kudos to Jon for going above and beyond! Anaya More

Great service department My service manager is Roger on the Blue Team. I have consistently stayed with this dealership because of the great service team. They do an excellent My service manager is Roger on the Blue Team. I have consistently stayed with this dealership because of the great service team. They do an excellent job on my Maxima each time I bring my car in and Roger is very good at explaining the provided service. An overall great experience. More

Great service! My rep is Jon, I believe the blue team! He's the best, gets you in fast & he's professional & courteous & kind!! He always makes you feel welcomed. My rep is Jon, I believe the blue team! He's the best, gets you in fast & he's professional & courteous & kind!! He always makes you feel welcomed. In fact, I only want to have take care of me, he knows me, knows my car and he's someone I can trust! I think the majority of us feel this way but it's hard to find good customer service these days so when I find it I like to draw attention to it. Jon and his team are the best! More

Sales associate extraordinarily helpful. I want to thank Rosenthal Nissan Mazda for the pleasant experience in choosing my new vehicle. Shahzad was extremely informative, helpful, professiona I want to thank Rosenthal Nissan Mazda for the pleasant experience in choosing my new vehicle. Shahzad was extremely informative, helpful, professional, and mindful with my situation. I have your card, and you will be hearing from me when my son graduates this upcoming summer for his first car. We thank you, with most gratitude. More

A new standard for "low" in car sales unprofessionalism This is definitely the unprofessional kind of dealership that plays unnecessary mind games and wastes people's time. I live an hour away from them This is definitely the unprofessional kind of dealership that plays unnecessary mind games and wastes people's time. I live an hour away from them. The dealership and I went back and forth and agreed on an OTD price. I got there and they told me that they "forgot" to add sales tax, which jacked the price by almost 2 grand. Like really? A dealership forgetting to add sales tax to a quote? They definitely just got me in there (wasted 3 hours of my time and 50 miles worth of gas) in the hope that I would give in to their scheme since I was already there. (I didn't). Definitely don't trust a word from one of the managers named "Ryan". Save yourself the hassle and go to Malloy or Passport Mazda. More

Unethical Practices Do not buy here!! They will lie to get you in their store. Initially, I had a nice experience when I first stopped to look at vehicles. I found a 2 Do not buy here!! They will lie to get you in their store. Initially, I had a nice experience when I first stopped to look at vehicles. I found a 2015 Altima 3.5 SL online for a good price, so I called and stated if they could get me out the door at X price I would come in the next day and sign. I was called back, told it was good to go, and made an appointment for the next day. I called the next day before I left my house to verify they had the car and I would be out the door for X price. They confirmed, so I made the 45 minute drive to the dealership. After arriving I learned they didn't have the car and would have to find it, and they couldn't get one for the agreed upon price, which I called to confirm that morning!!!!! Unethical and Unprofessional. More

Service was more than expected I came in for my scheduled service and for a noise coming from the back end. Not only was my service handled quickly but my issue was fixed free of c I came in for my scheduled service and for a noise coming from the back end. Not only was my service handled quickly but my issue was fixed free of charge. Not only that, their car wash machine was broken and I was invited to come back for my next oil change for free. More