Priority Nissan Mazda Tyson's Corner

Very good service always on time Very good service. always on time with the best recommendation . Mathews is always willing to help. Excellent location nice reception area Close Very good service. always on time with the best recommendation . Mathews is always willing to help. Excellent location nice reception area Close to my place More

Bad dealer Dealership did not fix my cars problem car still has a problem The light on the dash for a tire problem still keeps coming on and I am getting blamed Dealership did not fix my cars problem car still has a problem The light on the dash for a tire problem still keeps coming on and I am getting blamed for that More

Excellent I was greeted upon my arrival with pleasant hospitality and Jon Lavigne showed outstanding customer service. The wait time for my vehicle was less tha I was greeted upon my arrival with pleasant hospitality and Jon Lavigne showed outstanding customer service. The wait time for my vehicle was less than expexted and it was cleaned. More

Service Mel Flores is a top notch service team leader and Niko is an excellent shuttle operator to take me to and from work and very punctual too. Mel Flores is a top notch service team leader and Niko is an excellent shuttle operator to take me to and from work and very punctual too. More

Continues to provide great service Had my vehicle in for service. Work was done on time and for a reasonable price. I’ll be back for service. Thank you John Self for the pleasant and Had my vehicle in for service. Work was done on time and for a reasonable price. I’ll be back for service. Thank you John Self for the pleasant and professional service. More

Horror Service and Sales, Run Away Bought car but sales was horrible. Even spoke to the General Manager, that is what he said he was, he was very rude and unhelpful. I have been waiting Bought car but sales was horrible. Even spoke to the General Manager, that is what he said he was, he was very rude and unhelpful. I have been waiting for my Virginia tags for over 14 weeks I have gotten 3 temp tags. I have paid for my car. I brought them a check from my credit union for the full amount agreed on and my paperwork shows. They told me that they lost my paperwork and now have to redo the paperwork and the price is a lot more for the car. I told them I had given them a check for the full amount. The General Manager said the price was too low and can't let it go for that, but that was the price on their web site. I found out from my credit union that the check was cashed over 12 weeks ago and I have been making payments. They are just trying to get more money out of me. I went to DMV and reported them. DMV told me that everything was done and Virginia tags were issued at the dealer at the same time the check was cashed. So I called my credit union back and got the info I needed for DMV to give me tags. I did it myself. I didn't tell the dealer. Also I just tried to get my free oil change, which they call priority for life. The service manage told me, I couldn't have it cause the deal is not complete. He was no help and didn't care. STAY AWAY FROM THIS PLACE. BOTH SALES AND SERVICE IS HORRIBLE. THEY ARE ALL BIG FAT LIARS. More

Service All good. Done quickly and no surprises. Consistent with prior service visits. We would recommend to others. Car done when promised and team we wor All good. Done quickly and no surprises. Consistent with prior service visits. We would recommend to others. Car done when promised and team we worked with was very courteous More

Muhammed is a really great! This is the second lease from Priority. Muhammed and the whole team are really great. I will recommend Priority to all my friends and family. This is the second lease from Priority. Muhammed and the whole team are really great. I will recommend Priority to all my friends and family. More

Reman transmission Roger is great at communicating the status and options for my car maintenance every step of the way. This place puts other dealerships to shame with t Roger is great at communicating the status and options for my car maintenance every step of the way. This place puts other dealerships to shame with their great service. More

This time around... I fell through the cracks. I’ve been coming here for many years, have always had a great customer support experience, but this time was the opposite of great. My usual service a I’ve been coming here for many years, have always had a great customer support experience, but this time was the opposite of great. My usual service associate was at a meeting when I arrived, therefore, a woman who was standing in for him checked me in and told me that the car would be ready in 90 minutes. At the 100th minute, since I hadn’t heard from any associate, I came down to the service area, and my car was just there, in the middle of the service area, the driver’s window was lowered and my keys were on the dashboard. So I just got my keys and checked myself out. I had come in for a safety inspection and an oil change; the safety sticker had been updated, so I assume that the inspection was completed. However, later in that day I realized that they didn’t put the oil sticker/reminder on the windshield, therefore, I don’t know if they changed the oil or not. On the other hand, I usually get a printout of the list of services that were performed and the fees, and this time I didn’t get anything. I don’t have a record that I was there (other than the 2019 safety sticker). Clearly, the woman standing in on that date failed to communicate to my usual service associate that I had arrived and that my car was already being serviced... and I fell through the cracks. Lesson: do not leave your car with anyone else other than the service associate you made an appointment with! More