Priority Nissan Mazda Tyson's Corner
Vienna, VA
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Service This is my 3rd Rogue and the main reason I come here is because of the service department. Eric, the Director and Roger Ponce, my service rep are outs This is my 3rd Rogue and the main reason I come here is because of the service department. Eric, the Director and Roger Ponce, my service rep are outstanding. Above all, let me not forget Phil, my technician. Well Done to all. See you in 3000 miles. More
Service check, inspection, oil change Jon is very professional and detailed oriented when describing what needed fixed now and what could wait until next visit. No pressure on me to get e Jon is very professional and detailed oriented when describing what needed fixed now and what could wait until next visit. No pressure on me to get everything done, but he knows the importance of a reliable car to my family needs. Jon would be my key decision to buy a new at this Priority location. Service is the most important thing in buying a new car at this part of my family needs and Jon has exceptional service skills, rapport, and communication. Can't thank him enough.... More
Routine Service Came in for a routine oil change and they found a nail in one of my tires and changed it real fast. Service here was excellent! Came in for a routine oil change and they found a nail in one of my tires and changed it real fast. Service here was excellent! More
Parts Department I can't speak to the quality of the dealership; but, the parts department personnel were rude and condescending. When I had issues with the website, i I can't speak to the quality of the dealership; but, the parts department personnel were rude and condescending. When I had issues with the website, instead of trying to fix it, they simply told me it was my fault. More
Roger Pence has set the standard in customer care and service. He was able to provide same day service in an emergency as well as provide exceptional customer car has set the standard in customer care and service. He was able to provide same day service in an emergency as well as provide exceptional customer care and service in the maintenance of my nissan titan. I have had all my maintenance work done at this locations. KEEP in mind that I am super anal about my titan and WILL NOT let any one suspected of sub par quality touch it. My titan looks so good, when i parked on the lot next to a 2017, another customer thought it was for sale and wanted to buy it. THATS THE LEVEL OF CARE THAT I EXPECT FOR MY VEHICLE AND ROGER HAS EXCEEDED THAT LEVEL OF CARE EVERY TIME. He, along with the nissan parts/service department staff, really do put the customer first and care about how their customers view their service. Your vehicle will be in good hands. More
service maintenance Roger is attentive, helpful, explains the problem in detail and the car is always ready on time. The amenities in the waiting room are excellent. Roger is attentive, helpful, explains the problem in detail and the car is always ready on time. The amenities in the waiting room are excellent. More
Very professional Very nice experience. Bought my first car here and Dan was very helpful. I felt everyone tried to get me the best deal possible. Very satisfied. Very nice experience. Bought my first car here and Dan was very helpful. I felt everyone tried to get me the best deal possible. Very satisfied. More
Another awesome experience This is my second vehicle I’ve purchased from a priority dealer. The sales and service are very knowledgeable and pleasant. Mat made this a no pressur This is my second vehicle I’ve purchased from a priority dealer. The sales and service are very knowledgeable and pleasant. Mat made this a no pressure buying experience. I was able to test drive a few vehicles and was given time to way my options. More
Wonderful honest dealership We drove 3.5 hours to buy our used vehicle at this dealership. They were honest and upfront about the vehicle. They even sent pictures. We drove 3.5 hours to buy our used vehicle at this dealership. They were honest and upfront about the vehicle. They even sent pictures. More
Easy, painless, and crystal clear! Came in only to browse initially, but Priority provided a lot of good reasons to purchase from them. All the lifetime benefits are great! Daniel, our Came in only to browse initially, but Priority provided a lot of good reasons to purchase from them. All the lifetime benefits are great! Daniel, our salesman, was awesome along with the rest of the team! More