Priority Nissan Mazda Tyson's Corner
Vienna, VA
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Much improved service Jon served me well. He was accomadative, didnt fuss when i asked about drop & pick since it was taking few hours. Shuttle driver was nice and they to Jon served me well. He was accomadative, didnt fuss when i asked about drop & pick since it was taking few hours. Shuttle driver was nice and they took care of needs for the car so overall very good experience. Thank you! More
Sales and Svc Depts don't work together! I would not recommend this dealership to anyone! They tried to get away with what was promised, even after presenting evidence in writing! I bought I would not recommend this dealership to anyone! They tried to get away with what was promised, even after presenting evidence in writing! I bought my car from the TC dealership with the promise of free oil change and free tire rotation for the during of the lease term. I have this in writing as an email. In an earlier service appointment, Jon insisted that it is not enough. I must get it written in a proper note signed by a manager, which I did a few months ago. On Dec 26, 2019, when I brought in my car for service, Jon insisted that this same Note is only valid for 30 days when it clearly states the free tire rotation is for the duration of the lease term. He said he is not charging me this time, but that implies he will the next time! This is the same Note he requested and suddenly it is not good enough (after initially accepting it for one or two service visits). I brought this issue up to Mohamed and he told me that this Note is valid for the duration of the lease term and that the system will reflect it as such going forward. I am still very doubtful this will be resolved based on my experience with this dealership. So, my experience has not been good so far! More
Great Service As always, a great experience having my car serviced at Priority. Jon L. has taken care of me and my car for four years now. I live in NYC and still As always, a great experience having my car serviced at Priority. Jon L. has taken care of me and my car for four years now. I live in NYC and still pick this dealership where I got my car for all my service needs! I didn't get to see Ojo this visit, but he's the best and will treat you like royalty. More
Great visit as always My check engine light came on. They got me in when it was most convenient for me and got it taken care of immediately. The car came back cleaner th My check engine light came on. They got me in when it was most convenient for me and got it taken care of immediately. The car came back cleaner than before. More
Great Service Ismael made it easy for me to drop the car and provided a rental while the car was being service. They even clean my car :) Ismael made it easy for me to drop the car and provided a rental while the car was being service. They even clean my car :) More
The staff was courteous and answered my questions promptly. I arrived 15 minutes before my appointment and they took my care in immediately. The service was estimated to take 1.5 hours and they were right on t I arrived 15 minutes before my appointment and they took my care in immediately. The service was estimated to take 1.5 hours and they were right on time. I received my free oil change since I purchased my Mazda 6 at Priority. Thank you. More
Oil Change Service Fantastic service and professionalism from Jon Lavigne. Jon was very courteous and kept me informed of my car's progress throughout the morning. He Fantastic service and professionalism from Jon Lavigne. Jon was very courteous and kept me informed of my car's progress throughout the morning. He went above and beyond the norm. More
Impressed by friendly professional service. Brought my minivan here for the third time for a "Priority" oil change. Always free as promised and they plugged a screw in my tire for free as well. Brought my minivan here for the third time for a "Priority" oil change. Always free as promised and they plugged a screw in my tire for free as well. Friendly, profesional, and honest service. I always avoided dealers for service in the past, but thses guys have changed my mind. More
Oil and filter change and tire rotation. Excellent service. Multipoint inspection give you idea how your vehicle doing. Waiting time also very reasonable. As soon as work was done I was infor Excellent service. Multipoint inspection give you idea how your vehicle doing. Waiting time also very reasonable. As soon as work was done I was informed. More
Very professional REceived immediate attention on arrival. Ismail confirmed work and got things underway. In precisely one hour the Technician had changed the oil, rep REceived immediate attention on arrival. Ismail confirmed work and got things underway. In precisely one hour the Technician had changed the oil, replaced the filter and performed a full service checkup.. More