Priority Nissan Mazda Tyson's Corner
Vienna, VA
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Very Satisfied with Priority Nissan Mazda Tyson's Corner Amir Hassanshani is by far the best car salesman I've ever experienced at any car dealership! He was very friendly, professional, efficient and kept b Amir Hassanshani is by far the best car salesman I've ever experienced at any car dealership! He was very friendly, professional, efficient and kept business short, sweet and to the point. James Nuyen was also very friendly and professional during the Finance aspect. Whenever an error or concern came up unexpectedly, James was able to resolve the error or concern without causing any stress or headache. When it comes to pricing for used cars, compared to other competitors, this is the best dealership I've seen that offered the lowest prices for cars with very low, unbelievable odometer mileage. Despite living at least two hours away from this dealership, I am happy to make Priority Nissan Vienna my first choice of search for future car purchases! More
Priority service exceeded my expectations! I made an appointment with Jon LaVigne for Tuesday, 2/26/2109 to have accessories installed on my 2018 Titan. I dropped my Titan off Monday afternoon. I made an appointment with Jon LaVigne for Tuesday, 2/26/2109 to have accessories installed on my 2018 Titan. I dropped my Titan off Monday afternoon. Shortly after I got home Jon called me to let me know that the accessories had been installed, my Titan cleaned up and was ready for pickup. Jon also arranged for me to pick up my Titan after service hours (7PM). I picked up my key from the showroom receptionist and was on my way home around 8PM Monday evening. The accessories were installed correctly and looked great! This was a very good service experience! More
Safety Inspection Had my safety inspection done here the other day but I also come here for my regular maintenance. Always a great, positive experience with Jon. Had my safety inspection done here the other day but I also come here for my regular maintenance. Always a great, positive experience with Jon. More
Great Service! Made sure oil was changed and safety inspection updated. Also did a car wash so it was clean when we left the service center Made sure oil was changed and safety inspection updated. Also did a car wash so it was clean when we left the service center More
Great service! All great. From their cars, to their service, to their staff. They are good on valuing and taking care of their customers. Kudos to Priority Mazda Tys All great. From their cars, to their service, to their staff. They are good on valuing and taking care of their customers. Kudos to Priority Mazda Tysons Corner! More
Great Experience Derrick at Priority Nissan in Tyson’s Corner was excellent to work with to purchase my new Mazda! He listened to what we were looking for, and found t Derrick at Priority Nissan in Tyson’s Corner was excellent to work with to purchase my new Mazda! He listened to what we were looking for, and found the exact match! The deal was straightforward with no pressure which made the experience very pleasant. More
Maintenance I have been coming to this dealership for little over a year since I purchased my car. The maintenance they do on my car is ok. I just wished that the I have been coming to this dealership for little over a year since I purchased my car. The maintenance they do on my car is ok. I just wished that the people we’re friendlier. I had this great deal of getting free oil change and transmission service as long as I owned the car. Which is the main reason I purchased the car with cash. My maintenance person is always having a bad day or maybe because my oil change is free. I am really not sure about his issue. It could just be that he does not like to deal with African American. I am really bothered by his service. The last time I called and notify the agent that I was running late and the customer service agent told me that she will notify Roger and that it was ok When I showed up, he made it seem like it was my fault and his exact words were: I have too many cars waiting and that why we make appointments with a face I cannot describe. After I insisted that I drove too far. He said: he said I will take you this time but next time I won’t. Take my card and call me. He made it seem like it’s my fault. OMG I try to keep my composure with this guy and this started since day one. I do not have to take this nonsense. Someone need to do something about him because as much as he is trying to service me, he should not be in contact with customer and I am not begging for the service. Only half of my service was done and my tire maintenance could not be done. I told him if you guys do not communicate when a guest call why is it my fault. More
Very poor customer service I have been leasing with priority Nissan for years, however on Sat I had the worse experience of my life from my arrival to the place to service the c I have been leasing with priority Nissan for years, however on Sat I had the worse experience of my life from my arrival to the place to service the car to the end of my visit. 1. The service guys not very friendly 2. The cashier very arrogant and rude. More
Fixed my major problem, but left my car short of oil Priority took in my car on no notice on Saturday, and responsively addressed a problem in my Mazda6's wheel bearing. Aligned the wheels. All done in Priority took in my car on no notice on Saturday, and responsively addressed a problem in my Mazda6's wheel bearing. Aligned the wheels. All done in approx 2 hours. Five stars! In parallel, Priority took care of a routine oil change and "Green Circle" inspection. 6 miles after leaving Priority, my dashboard's oil light illuminated. I stopped the car, let it rest, and checked the dipstick: bone dry. Tried it again; same result. After pouring in an additional 40 fluid ounces of oil, I found that the dipstick showed an appropriate level (just below the second hole in the stick). Oil starvation kills motors, especially turbocharged motors like mine, as fast as any other threat I can imagine. This car has 5000 miles; i.e., it's brand new. The oil is very easy to check, and replacement is a standard procedure; no one should be able to do this poorly, or be unable to check that it has been done properly. Zero stars! On average, since I have never had this problem with Priority or its predecessor, three stars. More
An overall positive experience@Priority Nissan My service call at Priority Nissan at Tysons went very well overall. My technician, Roger Ponce, was excellent and kept me updated and informed on how My service call at Priority Nissan at Tysons went very well overall. My technician, Roger Ponce, was excellent and kept me updated and informed on how the call was going. I waited for the service to be done in the customer waiting area--I only had to wait for about 90 minutes, which was about the length of time Roger said it would take. The only hiccup was that my original service appointment, which I made online, was somehow cancelled the next day--I had to call the Service Dept to re-schedule, but fortunately the service people were able to do that and I kept my original appointment. Overall, I was very pleased with the service call. More