Priority Nissan Mazda Tyson's Corner

Nice waiting area w wifi Appointment went on time and left before the estimated time of service. This was really great to leave early and get out before rush hour. Appointment went on time and left before the estimated time of service. This was really great to leave early and get out before rush hour. More

Amazing Service Department I have always taken my Miatas here for their service. The first one to Roger Ponce.and now my new one I have once again taken it to Roger Ponce in the I have always taken my Miatas here for their service. The first one to Roger Ponce.and now my new one I have once again taken it to Roger Ponce in the Service Department. They are Excellent, Reliable, Trustworthy and always Professional. They do excellent work and I highly recommend them. More

Awesome Jon was great very understanding and helpful, he got me in and out no hassle. Fixed problem quickly. Super friendly thru the whole thing. Highly reco Jon was great very understanding and helpful, he got me in and out no hassle. Fixed problem quickly. Super friendly thru the whole thing. Highly recommend More

Stressless service The service was great , I didn’t make an appointment but they still took my car and fix it. Overall painless experience, I recommend this place for ev The service was great , I didn’t make an appointment but they still took my car and fix it. Overall painless experience, I recommend this place for everyone. More

Excellent service After service, Car is running like a charm. Even though I didn't mentioned while handing over the car, it was cleaned from outside and inside. After service, Car is running like a charm. Even though I didn't mentioned while handing over the car, it was cleaned from outside and inside. More

Good but not amazing I had a couple very simple questions that I needed confirmation on (if my inspection was covered by priorities for life and the logistics around dropp I had a couple very simple questions that I needed confirmation on (if my inspection was covered by priorities for life and the logistics around dropping off and picking up car). The live chat rep could not answer either of these, so I indicated that I needed a phone call/had questions when I made the appointment. I received no call. I called in myself when it got closer to my appointment and no one answered, so I left a message. No one called back. I ended up rescheduling my appointment due to a change in my schedule and indicated again that I had a question/wanted a phone call, but again, no one called. I got a flat tire on my way to my appointment and thankfully the service department was able to handle this but when I asked about the cost, I was surprised it was going to be about $200. I got it cleared up that that included the cost of labor and installation but it would be helpful in the future to understand this breakout to avoid the surprise. It was also assumed that I wanted to get the most expensive tire and after discussing further, I decided that I was comfortable with a cheaper option. It would have been preferred if I was made aware of all the options and given the choice upfront, before questioning the costs to find that out. I requested a complimentary car wash and vacuum, which I always appreciate but didn't find that a very thorough job was done as there were still dirt and crumbs in the seat. But given that it's complimentary, I can't complain much. I appreciated that I was able to pick up my car on Sunday with the sales department since service was closed. In general, everyone I interacted with was friendly. More

Finally - great customer service I have been using Nissan service for all the maintenance in my car. But, this was the first time I can say I was given excellent customer service. As I have been using Nissan service for all the maintenance in my car. But, this was the first time I can say I was given excellent customer service. As a woman, I am always treated like a child or a second class citizen when it comes to my car and any questions I ask related to the maintenance. That is clearly wrong and discriminatory. This was the first time I felt that my concerns and questions were heard and addressed. Thank you to Jon Self. He was incredible. More

Basic Car Service Service appointment went very well. It was timely and met my expectations. As always, Jon handled the appointment with professionalism. I plan on r Service appointment went very well. It was timely and met my expectations. As always, Jon handled the appointment with professionalism. I plan on returning for service again. More

No problems Brought my 2016 CX5 in for inspection, oil & filter. Car was ready in about 1.5 hrs, as predicted. Everything was fine. Waiting room and cashier fi Brought my 2016 CX5 in for inspection, oil & filter. Car was ready in about 1.5 hrs, as predicted. Everything was fine. Waiting room and cashier fine. More

Great Buting Experience Traded up from my 2010 Armada Platinum to a 2018 Armada Platinum. Priority had the SUV I wanted and worked with me to make the deal happen. Derr Traded up from my 2010 Armada Platinum to a 2018 Armada Platinum. Priority had the SUV I wanted and worked with me to make the deal happen. Derrick, my salesman, was absolutely awesome. He was professional, knowledgeable, respectful and definitely NOT pushy. James, the finance guy, was equally awesome! He explained everything and even got me a loan rate better than my credit union. More