Priority Nissan Mazda Tyson's Corner

Great Service Department Quick check-in with my Service Manager Jon LaVigne then as expected, a text message from Jon later in the day telling me everything was done and the c Quick check-in with my Service Manager Jon LaVigne then as expected, a text message from Jon later in the day telling me everything was done and the car was ready for pickup as promised. No charge for the covered service and the car was washed and vacuumed - Doesn't get any better. More

Horrible I made an appointment for an oil change and to have my alignment checked. I was checked in promptly by another service advisor, not the service advis I made an appointment for an oil change and to have my alignment checked. I was checked in promptly by another service advisor, not the service advisor assigned to me Gabriel Ortega, he was not at his desk at 1:30 p.m. I was told an hour and a half and my car would be ready, which left me time to get to my next appointment. When I went back to the service advisor at that time I was told my car had not even been started. I let the service advisor know that I had given them plenty of time to complete my oil change and I had another appointment in a half an hour that I would be charged for not going to. This was my first time going to the service department and I found the delay unacceptable considering when I brought my car in there was only one other vehicle being checked in besides mine. More

Overpriced and poor service Made the mistake of having my car towed here with a flat. They said they couldn’t fix it and would be $220 for a new tire but they recommended I get Made the mistake of having my car towed here with a flat. They said they couldn’t fix it and would be $220 for a new tire but they recommended I get at least 2. Any deals on that? They said no. So I had them replace one and will buy 3 more elsewhere. When I arrived to pick up car they did have signs up for tire promotions (standard buy 3, get 1 free) that guy didn’t tell me about — but it was too late. Next time I’ll just go to a tire center or an independent shop with better service. It also took a long time to do a simple tire replacement and no mention of balancing, rotating or anything. Just stuck the tire on the same spot. More

Best service ever Jon always ensures that my car is well taken care of and gets me in and out without a fuss. The waiting area is always nice along with the refreshmen Jon always ensures that my car is well taken care of and gets me in and out without a fuss. The waiting area is always nice along with the refreshments More

Repeat customer Always done when promised and done correctly, including car wash. Provided ride to home from service center and I didn't have to wait very long to ge Always done when promised and done correctly, including car wash. Provided ride to home from service center and I didn't have to wait very long to get the ride. More

Great experience. Very friendly staff. Keep me up to date with the status of my vehicle. Very friendly and caring staff. There’s a lot of private waiting spaces and free WiFi. Keep me up to date with the status of my vehicle. Very friendly and caring staff. There’s a lot of private waiting spaces and free WiFi. More

Warranty Repair Car was brought in one day after 5K maintenance to fix a rattling noise inside the engine due to a defective fan shroud. Repair was done under warran Car was brought in one day after 5K maintenance to fix a rattling noise inside the engine due to a defective fan shroud. Repair was done under warranty at no cost to me. More

Love my service advisor My service advisor, Roger Ponce, is fantastic. He kept me updated on the status of the work on my car. Scheduling the work is always easy and convenie My service advisor, Roger Ponce, is fantastic. He kept me updated on the status of the work on my car. Scheduling the work is always easy and convenient. I feel very well looked over and that the team takes the time to get to know me and my car. More

Excellent service Roger Ponce was my service advisor for over 6 years now. He kept me updated on the status of the work on my car. Scheduling the work is always easy an Roger Ponce was my service advisor for over 6 years now. He kept me updated on the status of the work on my car. Scheduling the work is always easy and convenient. Also gave me head-up of possible repair/change of parts that may required in next visit. I trust him and his team with my car. More

Great Service!! John Self helped me with replacing a lost key. He was on the phone for quite sometime with the insurance company to sort this out. The insurance com John Self helped me with replacing a lost key. He was on the phone for quite sometime with the insurance company to sort this out. The insurance company representative was clueless and did not have a good attitude. John patiently worked with them to resolve the problem and get me a replacement key. John did a great job and I am very satisfied with the service. More