Priority Nissan Mazda Tyson's Corner
Vienna, VA
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Leave things in better condition The technicians prematurely began work on something I did not authorize, assuming I would authorize it. As a result, my left door console is not prop The technicians prematurely began work on something I did not authorize, assuming I would authorize it. As a result, my left door console is not properly aligned, likely due to rushing and lack of attention to detail. All of the buttons on my door console are sticking and I will have to return to the dealership to have them fix it. Service rep was courteous and knowledgable as always. More
Satisfied customer Great service provided by Jon Lavigne as always! Service was fine within the specified time and they even washed my car. I am very satisfied. Great service provided by Jon Lavigne as always! Service was fine within the specified time and they even washed my car. I am very satisfied. More
Great service!!! Roger was helpful and friendly the dealer was nice and clean . My vehicle was ready on time and they wash the car too. Nice waiting area !! Roger was helpful and friendly the dealer was nice and clean . My vehicle was ready on time and they wash the car too. Nice waiting area !! More
Routine Maintenance Service Excellent experience, friendly staff, great customer lounge. Jon Lavigne is always cordial, friendly and knows my cars very well. Outstanding servic Excellent experience, friendly staff, great customer lounge. Jon Lavigne is always cordial, friendly and knows my cars very well. Outstanding service from this dealership. My wife got a free manicure while we waited "nice touch" Priority Nissan. More
Great customer service Jon always on top of his game when it comes to great customer service. I came in for my regular oil change and he always asks if I need a carwash... Jon always on top of his game when it comes to great customer service. I came in for my regular oil change and he always asks if I need a carwash... those small gestures/offers speaks that Jon is all about customer service! More
Great customer service but expensive Great service but everything is expensive. I bought back window struts for $12.00 per strut online and put them in in five minutes total cost to me $ Great service but everything is expensive. I bought back window struts for $12.00 per strut online and put them in in five minutes total cost to me $24.00 Their charge would have been over $150.00. More
Consistently GREAT Service Jon LaVigne always takes care of our Mazda's service needs. This time it was a nail in the tire and new wiper blades. NO SWEAT! We were back on the ro Jon LaVigne always takes care of our Mazda's service needs. This time it was a nail in the tire and new wiper blades. NO SWEAT! We were back on the road, safely, tout de suite! Thanks Jon! More
Horrible service I had a horrible experience during the process of my latest car purchase. The salesman Derrick selected the car without our approval and insisted that I had a horrible experience during the process of my latest car purchase. The salesman Derrick selected the car without our approval and insisted that it was the only car that we had available to purchase. He was very pushy and wouldn’t listen to the preferences and needs we had, doing this made us feel uncomfortable. You could easily tell he only wanted to make a sale and not provide customer satisfaction. More
Quick & Excellent Service Jon always takes care of me when I come to get my car serviced. This regular maintenance appointment took less than an hour . . . quick and easy! Bu Jon always takes care of me when I come to get my car serviced. This regular maintenance appointment took less than an hour . . . quick and easy! Bummed I'm moving at the end of the month and will have to find another Mazda dealer to service my car. More
Great customer service! Amir was amazing. He was super easy to communicate with and always available for questions. He worked hard to get the price to where we could afford a Amir was amazing. He was super easy to communicate with and always available for questions. He worked hard to get the price to where we could afford and was extremely kind and hard working. The finance guy James was also very nice and explained everything in great detail to us. Also, my new Mazda CX-5 is amazing! I would highly recommend this dealership! More