Priority Nissan Mazda Tyson's Corner

Pathfinder Service Great diligence, very friendly, on-time service, great accommodation, good advise regarding service required, good communication, appreciated the car Great diligence, very friendly, on-time service, great accommodation, good advise regarding service required, good communication, appreciated the car cleaning inside and outside, pricing a bit high More

Great experience! Great service experience with this dealership. I have worked with this dealership and serviceman, Roger Ponce from the start and experience is ama Great service experience with this dealership. I have worked with this dealership and serviceman, Roger Ponce from the start and experience is amazing. Service is excellent! I am grateful! More

I didn't like this service this time ! I been service my car worker John Self. He is very slow worker. I just chenged oil more in 1,5 hourses. I used service in 3 years . Before all time my I been service my car worker John Self. He is very slow worker. I just chenged oil more in 1,5 hourses. I used service in 3 years . Before all time my service was completed 40-45 minutes. More

New Car Maintenance They did a good job replacing my tire after it going flat the very next morning after I purchased the vehicle - I mentioned this during the test drive They did a good job replacing my tire after it going flat the very next morning after I purchased the vehicle - I mentioned this during the test drive and before leaving the dealership. However, it's been 3 weeks and I have yet to have my drivers side mirror replaced that was cracked before I purchased it. Also received a brand new car, with 11 miles on the odometer, with less than a quarter tank of gas and traded mine it with a full tank! Service Center = 4 Stars Dealership = 2 Stars More

Service & Inspection Call Jon LaVigne has always taken care of both of my Altima's. That's why I'm willing to drive from Front Royal to Tysons. Kudos!!! Jon LaVigne has always taken care of both of my Altima's. That's why I'm willing to drive from Front Royal to Tysons. Kudos!!! More

The best experience ever!! The experience at your dealership is amazing. From start to finish I can not find words to describe the overwhelming attention to detail and quality o The experience at your dealership is amazing. From start to finish I can not find words to describe the overwhelming attention to detail and quality of customer service. You have customers for life, and I will recommend you to anyone that I find looking for a new or used car. Great job! I can't wait to buy another car from you in the future!! PS. Gabriel is amazing if he isn't at the top level of commission get him there and do your best to keep him. Employees like that are so hard to find these days! More

World Class Service This service department is the BEST!! My service coordinator, Ismael, takes care of everything. I never have to worry about it being done right and This service department is the BEST!! My service coordinator, Ismael, takes care of everything. I never have to worry about it being done right and on time. More

Careless repair service I took my 2010 Mazda 3 in for a recall regarding a sticky dashboard. The Service Advisor, Jon LaVigne, was extremely helpful and accommodating when s I took my 2010 Mazda 3 in for a recall regarding a sticky dashboard. The Service Advisor, Jon LaVigne, was extremely helpful and accommodating when scheduling an appointment and arranging for a loaner vehicle. Within two days I was contacted and told my car was ready. Upon picking up my car and driving home I noticed the Bluetooth wasn’t working. I figured maybe in the dash replacement, with everything being disconnected, I would need to set it up again. I followed the manual instructions, but Bluetooth Setup wasn’t even an option that was showing up anymore. I called the Service Department back, spoke to Jon again, and explained what was going on. He apologized and said the Bluetooth may have not been reconnected and told me to bring my car back in and they would fix it. This was an inconvenience, having to spend another 30-40 minutes driving back in rush hour traffic and being late for work, but I was understanding since mistakes happen. After it was reconnected Jon ensured that everything was working and helped with the Bluetooth Setup process. I left, drove to work, happened to drop something on the driver’s side floor of my car and as I knelt down to look for it noticed the front pillar panel trim near the door under the dash had been broken in half and sloppily replaced back in place. So I’m guessing that in the process of removing my old dash, this piece didn’t come out easily, a service technician pulled too hard, snapped it in half and then just tried to put it back in place hoping I wouldn’t notice. If a technician damages or brakes something in doing repairs they should then repair or replace what they’ve broken. Not knowingly put it back on the car and hope the owner doesn’t notice. This is sloppy, careless work that I did not expect from Priority Nissan Mazda. When I initially purchased my car, new, and brought it in for service, it was always returned vacuumed and clean and I would never have been able to tell a repair technician was in my car. This time the seats and windows were left dirty and smudged, but I was more than willing to overlook all of that. But breaking a piece of the trim in half and attempting to put it back is unacceptable. I would think twice before taking my car here again. More

Service at Priority is a Pleasant Experience If you ever went to the dealership on this site before Priority bought it, you won't believe the change. The people are nice, the place is getting spr If you ever went to the dealership on this site before Priority bought it, you won't believe the change. The people are nice, the place is getting spruced up - the empty rooms are available for those who want to conduct business while having their car serviced - and it's just overall a pleasant experience. I also had a lovely conversation with a salesman when I just peeked into the sales floor. Night and day difference from the old dealership. More

Maintenance No need to price shop, I have trusted Jon and his team for almost 100,000 miles on this car! I’m working on my second Mazda because of the positive e No need to price shop, I have trusted Jon and his team for almost 100,000 miles on this car! I’m working on my second Mazda because of the positive experiences. More