Priority Nissan Mazda Tyson's Corner
Vienna, VA
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Basic service that took hours I went in for a car inspection, windshield wiper recall and a car wash. Should have been 2 hrs (promised) but took 3! First of all, it shouldn't have I went in for a car inspection, windshield wiper recall and a car wash. Should have been 2 hrs (promised) but took 3! First of all, it shouldn't have taken two hours to do that work, let alone three. Eventually I called the service center after sitting in the waiting room for hours, and miraculously the car was ready. And when I went to pick it up, I was told, "Sorry about the wait---your car was going through the carwash." Please don't like to your customers. Offer them reasonable wait time expectations, and don't insult their intelligence when they call you out on your lie. Priority should be given to customers who wait for pick up---who wants to sit in that showroom for hours on end? More
I bring the car to check the sensor ( crash sensor) but they Bad experience. I bring the car to check crash sensor He didn’t check it , no wash the car . Just oil change , So I have to bring it back I wast Bad experience. I bring the car to check crash sensor He didn’t check it , no wash the car . Just oil change , So I have to bring it back I wast my time More
Great Service Easy to schedule a prompt service check up and oil change. Jon LaVigne great to work with, always courteous, good communicator, and able to explain is Easy to schedule a prompt service check up and oil change. Jon LaVigne great to work with, always courteous, good communicator, and able to explain issues. More
Excellent Service I always get good feedback from Ismael. He recommends what is best for my the maintenance of my car and takes the time to listen and explains. I always get good feedback from Ismael. He recommends what is best for my the maintenance of my car and takes the time to listen and explains. More
Mr.Ismael did great job! I’ve been customer for 6 years in Priority Nissan, I recommend this dealership for buying car and services! And also Mr.Ismael Flores is doing great I’ve been customer for 6 years in Priority Nissan, I recommend this dealership for buying car and services! And also Mr.Ismael Flores is doing great job! More
smooth transaction with Daniel, finance was horrible. Getting the car that I wanted was a very smooth process and this took little time, however in finance for over 3 hours (not with james) was horrid. Wa Getting the car that I wanted was a very smooth process and this took little time, however in finance for over 3 hours (not with james) was horrid. Was told that my car was going to be registered with the DMV by the finance gentleman but that was false (got pulled over by a police officer and found that out.) Had to return to the dealership days later to sign papers that were not done with original transaction. Was asked numerous time the same question about the new car. More
Excellent Service Many thanks to Jon LaVigne and the rest of the Priority Service Team. Jon is a true professional. He takes care of the details and makes sure that my Many thanks to Jon LaVigne and the rest of the Priority Service Team. Jon is a true professional. He takes care of the details and makes sure that my car is done on time, every time. Priorities for Life! More
Amazing Service!! My experience at Priority was amazing no problems, straight forward salesmen and I am very pleased with my purchase!!! Derrick and James were awesome My experience at Priority was amazing no problems, straight forward salesmen and I am very pleased with my purchase!!! Derrick and James were awesome and friendly and I was very comfortable conversing with them both. More
Nice work. All good, I have been coming here since 2014, will continue to do so. The reason is I like the way it is getting done overall. All good, I have been coming here since 2014, will continue to do so. The reason is I like the way it is getting done overall. More
Great Service John has always provided great service and very responsive. Although I did not buy my car here, I have always brought my car here for service because John has always provided great service and very responsive. Although I did not buy my car here, I have always brought my car here for service because of my trust in John. More